5/5
GoogleAbbas and Yocef in particular are very professional , friendly and accommodating. Very happy with the site and unit but most of all the personal service we got from Abbas and Yocef with response times with emails and call backs
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,798 reviews · 157 on Google (4.9)89 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRob and David have been very helpful with my storage relocation. They assigned me a van from Cinch Earlsfield, we picked up my goods in Shurguard Purley Way and offloaded the goods same day to Cinch Mitcham. They provided me with great support when deliberating whether or not to move. Their communication was fast, polite, and friendly. They even honoured the discount after I delayed moving the first time around due to getting married. There was a period when the shutters were broken, but they still ensured everyone was provided with access while they fixed the issue. I'm very pleased with the service and can not recommend them enough.
5/5
GoogleGood service from Abbas and Harriet.
5/5
GoogleThank you to Dylan and Phrancis for their astounding and impeccable customer service! They made our move very seamless and will 100% recommend to friends and family!
5/5
GoogleRobert and David incredibly helpful in every way, payments, contracts and every day use of facility. Pleasure to deal with them.
5/5
GoogleI've had a great experience so far at cinch mitcham. David and Rob were particularly helpful in getting me set up with a unit I spoke to David over the phone who helped reserve the unit and Robert was there when I arrived to help me move in same day. The facilities are great and well priced and with the added bonus of van hire provided by cinch it's literally got everything I need. Thanks guys!
5/5
GoogleAfter getting roped into helping a friend move their flat, had to ask for some help, Jake helped me out with finding their unit. He was able to show me the size of some other units, so will definitely be back for my own relocation later in the year.
5/5
GoogleVery clean and secure self storage facility. Special THANK YOU to Abbie who went above and beyond to assist me throughout the entire process. Update 28.December 2024. They keep doing a great job. Shout out to Daniel, who was a star and helped me out today
Agent replied · 11 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleMollie and Kevin are amazing they are very professional we have been looking for places for the last 5 days and until we met those 2 a weight has been lifted thank you for helping us and going thr extra mile 😀 …
5/5
TrustpilotHafijur and Aaron were excellent in the…
Hafijur and Aaron were excellent in the Dunstable branch. Easy to deal with, patient with us and very understanding with my circumstances. Would highly recommend.
5/5
TrustpilotCouldn’t ask for better service
Couldn’t ask for better service, friendly and efficient at a competitive price
5/5
GoogleBrilliant service. Thanks so much to Jake who is one helluva storage guru!
5/5
TrustpilotAppearing at the storage in Huntingdon
Appearing at the storage in Huntingdon, not remembering my code to get in, forgotten my mobile with all information and booked the wrong size of storage. We needed a much bigger one! The staff in this place is brilliant. No hesitation, staying patient and super friendly, we were offered a bigger storage, paperwork was changed in seconds - we were in! We would like to highly recommend this storage place including its lovely, very helpful and funny staff.
5/5
TrustpilotWe have our offices at Cinch Newmarket
We have our offices at Cinch Newmarket, as well as using their storage facilities, we receive an excellent service. Nothing is too much trouble and are always greeted with a friendly face, Frazer, Nicole and Matt are always on hand to deal with any situation.The storage units and other areas are kept clean and tidy, and the operating system is really easy to use.We would recommend, Cinch Newmarkets
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotChippenham self storage is fab!!
I’ve been with Cinch storage in Chippenham for 3 years now for my small business. The service is faultless! Andrew the manager has been exceptional and honestly, I can rest assured that my business assets are safe. Thanks Cinch! I’m not going anywhere :))
5/5
TrustpilotChippenham
A really convenient service. The availability of the service is awesome and really convenient. Customer service here is faultless and makes everything just that little bit easier. I would definitely recommend!
5/5
TrustpilotVery helpful and friendly staff.
Agent replied · 10 June 2024
Thankyou for an amazing 5* review. We always aim to make storage as easy & friendly as possible.
5/5
TrustpilotPerfect 👌
Very clean 👌 and secure and the staff were very helpful and friendly 👍
5/5
GoogleEverything you need in one place. The fact that they sell the boxes and padlocks and anything else you may need on site is fantastic. Jake was very helpful and knowledgeable in the sizes of the units and what size I would need for my possessions.
5/5
GoogleJake was a very helpful. Clean appearance and tidy communal areas. He went above and beyond to make my experience storing my items as easy and efficient as possible.
5/5
TrustpilotCinch Self Storage- Chippenham
Wonderful customer service. Clean facility. Would definitely recommend to anyone in the future!
5/5
TrustpilotAndrew at Cinch Storage in Chippenham…
Andrew at Cinch Storage in Chippenham is so kind and helpful! I am always greeted with a smile and he is at hand to answer any questions. Andrew, helped in selecting the right size unit for all my storage needs. I use my storage unit frequently and I find accessing it simple and easy. It really is so convenient. I am truly grateful. Thank you!
5/5
TrustpilotClean, safe and friendly
Safe, secure, clean, lots if parking, easy access and very friendly service, always met with a smile
5/5
TrustpilotCinch Storage Excellent Company
I have been using cinch selfstorage in Southend On Sea since they opened.And I can honestly say they are excellent to do business with the units themselves are spacious clean and dry and the staff are friendly and will go out of there way to accommodate you where possible The price are very competitive and will do you a deal obviously depending on how long you keep the unit or units I have no problem recommending this company.
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
