Trusted Agent profile
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GooglePretty good place, certainly better than some of the places I have visited, staff helpful. Lifts are quicker than usual places, shutter stays up for a better period of time for loading/unloading ( not too long though ) pins all worked well and parking area clean and tidy though I'm pretty sure I picked up a screw here - in my tire!
5/5
GoogleGreat set up at Cinch Storage Mitcham and very helpful staff - David and Francis were very helpful. We'll definitely use the facility again.
5/5
GoogleMy first experience using a storage unit and Cinch didn't disappoint. Dylan and Rob were so helpful, setting up my account etc. was extremely easy and access to my unit was simple even with a 7 month old baby in tow. I always managed to park outside easily to drop stuff off or pick stuff up. It made the transition of moving house a bit more stress free!
2/5
GoogleGreat service. Probably should have searched around, the prices I'm paying seem a lot higher than other storage facilities. Check other places before committing to Cinch.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service by Francis.
2/5
TrustpilotDisappointed that they reduced the…
Disappointed that they reduced the hours the unit is available to me and kept the prices the same and then even asked for more money to get the same service. A really good example on how not to mange customer communications
5/5
TrustpilotI had a great experience
I had a great experience. All the staff was helpful but David was very attentive and patient.
5/5
GoogleGreat experience with nijole
5/5
GoogleDave and the team were really friendly and helpful, and explained everything clearly to us. The site is easy to access and safe! Thank you!
5/5
GoogleMollie is so amazing Super lovely. The hospitality was great very informative. You can tell that you can trust there word and your belongings will be safe. Very simple and well explained and good guidance Just amazing service!
5/5
GoogleSo far so good, easy registration friendly and helpful staff. Temporary use while I have carpet fitted and then move house.
5/5
GoogleRating only, no written review.
5/5
GoogleAmazing experience Matt and Nijola are always so welcoming and helpful.
5/5
TrustpilotExcellent service
The team at Cinch in Gillingham have always been extremely helpful and always able to answer any question when asked. They will bend over backwards to help you out⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotI rented a unit for a number of months
I rented a unit for a number of months. Staff very helpful. NO issues with access. Property was secure and no issues regarding security. The whole experience was hassle free
5/5
TrustpilotStaff very pleasant and extremely…
Staff very pleasant and extremely helpful
5/5
GoogleThe whole process of arranging a storage unit was easy and straightforward with great customer service from Nijole who was helpful and always had a smile on her face.
5/5
GoogleGreat customer service received at storage from Lisa at Brentwood
5/5
GoogleAlways helpful and accommodating
5/5
GoogleDavid and the staff were very friendly and helpful and the prices were great well recommended
5/5
GoogleGreat service - nice and easy getting a unit sorted!
5/5
GoogleExcellent customer service from Francis. The signing up process was clearly explained, the overall experience was easy!
5/5
GoogleWe had an amazing experience with Cinch self storage. Francis was of great assistance and very knowledgeable on the space we needed. Having this friendly and supportive hands on help makes all the difference with the stresses of a home move. Thanks Francis!
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Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
The six Cinch Self Storage offices, by town:
