5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey and West Sussex
Choices estate agents in Redhill, Caterham, Crawley and 3 more
★★★★★
1,525 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,525 reviews on three platforms, rated 4.3 out of 5 overall.
1,514
Reviews on Google
All 6 offices
10
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
All 6 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices Redhill99 Brighton Road, RH1 6PS747 reviews · 740 on Google (4.4)38 in the last 90 days
- Choices Caterham38 Croydon Road, CR3 6QB314 reviews · 306 on Google (4.2)5 in the last 90 days
- Choices Crawley5-7 Broadwalk, RH10 1HJ186 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices London2 Devonshire Square, EC2M 4UJ173 reviews · 166 on Google (3.8)0 in the last 90 days
- Choices Horley28a Victoria Road, RH6 7PZ98 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices South Croydon41-43 Brighton Road, CR2 6EB48 reviews · 40 on Google (4.2)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 1,508 reviews on Google only. Show every review
Google5/5
GoogleWhat a great local shop! We had a bit of a disaster on a Saturday evening as our shower tap broke. When we arrived at the shop there was a local power cut and the shop had no electricity. Despite this, the guys helped us out and found us the necessary part in the shine of a torch and we were able to fix our tap. A big thank you to the team for the professional help and kindness! We will definitely be back and recommend!
5/5
GoogleI've used them many times, never had an issue
5/5
GoogleIt’s been amazing stuffs..All the plumbing and Property maintenance items are available along comfort prize.
5/5
GoogleLove this place. The guys are always super friendly and really attentive. If you’re looking for something they’ll help you find it or suggest something else. Can’t rate them enough
5/5
Google@VickyRice Choices Estate Agents They are the best patronising them you will never regret.
5/5
GoogleMs Vicky Rice has been always helpful and doing great jobs to us. Excellent communication with her.
Agent replied
Thank you for your review
5/5
GoogleNicola has been amazing throughout the entire process with her prompt and effective communication. She had a really good idea of the property right from the first viewing, which is rare to see in most estate agents. Was great working with her!
4/5
GoogleProfessional and willing to help with all details required
5/5
GoogleAfter finally completing on our sale, we just wanted to let you know how thankful and grateful we are to you for all your help and assistance over the last few months. The way that you communicated with us was second to none. We are sure that you went above and beyond the normal call of duty and we simply wanted to acknowledge this. Others need to know how impressed that we’ve been. We cannot commend you enough
5/5
GoogleMichael of Choices Estate Agent was very helpfull thank you for your help and guidance
5/5
GoogleGood attention thank you
Agent replied · 21 March 2024
Thank you for your 5* review
5/5
GoogleThe viewing was very lovely and the choice representative Michael was a good and well cultured in terms customer relationship. Kudos to choice property once again
5/5
GoogleVery fast and transparent agency, they get the job properly done and explain what the contract contains instead of just making you sign it. Amazing customer service especially from Michael who helped me through with my contract.
5/5
GoogleThe services at choice is professional and every step is seamless. Kudos to Michael as he’s a good customer relator which makes him professional in what he does and I hope to tell my friends about choices whenever they are in need of housing services.
5/5
GoogleRecently rented a flat through them and their service has been nothing but excellent. Michael the agent made me feel welcomed asked about my preferences in terms of location and conditions I wanted the flat to be in. The first couple of places weren’t for me but he kept me in mind and updated me on a daily basis along the way. I’m very grateful for his efforts. Would definitely recommend him.
5/5
GoogleI recently had the pleasure of working with Michael during the process of securing a new home, From start to finish, he was professional, friendly, and incredibly helpful. Michael made the process so much smoother by always being available to answer questions and provide guidance. He was proactive in ensuring all the paperwork was completed efficiently and even went the extra mile to help address small concerns I had about the property. Thank you for making what could have been a stressful process so seamless and enjoyable!
5/5
GoogleFlawless service is rare and Daniel T was excellent throughout the process of letting a property. I recommend directing your enquiry to Daniel as a tenant or landlord. His communication and experiences shone through and no task was too challenging.
5/5
GoogleJust completed on a house purchase, as a buyer, with Choices. Grant was my main point of correspondence throughout the transaction and he never failed to go above and beyond, from arranging extra visits to check issues, answering questions and even making sure all went well with sorting up my account with my energy supplier. Nicola also was very helpful. I cannot recommend working with them enough, they're cooperative and genuinely kind team.
5/5
GooglePaula has looked after us since we've been living in our rented flat from Choices and we felt nothing short of completely looked after during our entire tennancy. All questions answered, a friendly voice to help us out when we needed it - what more could you want! Thank you so much to Paula and the team at Choices.
5/5
GoogleVicky Rice is the best!! It is admirable how prompt she is to deal with issues whenever I need her support. So Approachable and attentive. Thank you very much Vicky!
Agent replied · 21 June 2024
Thank you for your review.
5/5
GoogleI want to share my very good experience with Vicky, my property manager. She always give her customers excellent service..
5/5
GoogleRating only, no written review.
5/5
GoogleI just rented the place with Choice, and the process was fast and they all had been very helpful, specially Michael.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Choices
Which Choices office has the most reviews?
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 314.
Where are the Choices offices?
The six Choices offices, by town:
- Caterham: 38 Croydon Road, Caterham, Surrey, CR3 6QB
- Crawley: 5-7 Broadwalk, Crawley, West Sussex, RH10 1HJ
- Horley: 28a Victoria Road, Horley, Surrey, RH6 7PZ
- London: 2 Devonshire Square, London, EC2M 4UJ
- Redhill: 99 Brighton Road, Redhill, Surrey, RH1 6PS
- South Croydon: 41-43 Brighton Road, South Croydon, Surrey, CR2 6EB
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
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