Choices reviews in Redhill, Caterham, Crawley and 3 more

★★★★★ 5/5

Google

Unbelievable customer service. Helped my friend find a place to buy within a matter of days. Outstanding!

Gary · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Great company to handle my needs. Gemma was so helpful and professional. Thoroughly recommend.

Miss · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Dealt with Matt Hawkins couldn't fault him. Vast knowledge of the rental/propertymarket. Nothing was to much trouble, has a clear ambition to suceed in his area And an eagerness to exceed people's expectations. Would happily deal through Matt at Choices again.

Natasha · 28 July 2019 · Choices London

★★★★★ 1/5

Google

The lettings team run a very dubious business that show total disregard to both tenants and landlords. I found them to be blase about real problems and actually began to snigger and mock when our concerns were explained. Seriously AVOID Choices

Roger · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Matthew Hawkins - a friendly professional, who made my renting experience heaven! He was prompt, very organised and really cared about fulfilling my needs and expectations. Matthew - please let me thank you for amazing service, you are true star and big asset for Choices!

Martina · 28 July 2019 · Choices London

★★★★★ 5/5

Google

The wonderful Christina and Choices have continued to do an amazing job and long may it continue !

Ian · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Excellent. Can’t fault the service I have received from Choices Sutton. I would definitely speak to Christina first if I was looking for new tenants or thinking of making a sale or purchase in Sutton.

Samsung · 28 July 2019 · Choices London

★★★★★ 1/5

Google

The worst experience with a company of any service I have ever dealt with! Choices offered us this 'perfect place' after a viewing. It took them a week to realise that 'apparently' there is a clause in the contract meaning we are ineligible for the place (baring in mind we only had two weeks before we starting work in the area and I personally don't believe the 'clause' exists but rather a tactic to financially reel us in with our deposit). They then found another 'perfect place' for us (in reality more expensive and worse) and told us to come down the Monday before we start work to sign the contract to get the keys and move in. We get there and we aren't allowed to move in because the building inspectors haven't approved the place yet (but ofc they didn't tell us that). They then say "well you can go round and have a look at the place anyway" so we trek 30 mins to find out no one is at the place and the guy with the keys is still at the office and just didn't realise (but again ofc they didn't tell us that). I then spend two nights sleeping in hostels whilst they are stringing us on saying it will be liveable hold on la di dah. There then became only 4 days left until we started work so eventually we had to cut ties from this absolute bs malarky we had been served and find a place ourselves. I am now currently still looking for a house share separate from my housemates without any help or compensation for hostels or anything from Choices. They are incompetent, rude, shameless and the absolute worst stereotype of an estate agent you can get. I hope you are reading this Choices and I hope you learn from it x

Tom · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Christina Stacey Sutton Choices Sutton She has no respect for tenants and walks in to the property with out any notice. We have asked on more than one action if she could at least knock on the door before entering.

Sam · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Christiana Stacey at Choices, Sutton is extremely rude and just walks into the house without warning. She has no concern for the tenants and is rude whenever I speak to her. Don't use her!!

Jake · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Admitted they had made mistakes on deposit deductions on phone in June, transferred the incorrect amount without agreement, ignoring emails since. Tenancy deposit protection claim filed. Non-registration of utility bills £130 - Mistake admitted, not reimbursed. End of tenancy cleaning £324 - Reluctantly agreed to high charges, refused to provide invoice. Tenancy renewal fee £95 - Mistake admitted, not reimbursed. Rubbish removal £160 - Reluctantly agreed to high charges, refused to provide invoice. Inventory fee £95 - As per contract terms. £804 deducted. Avoid.

Dhawiz · 28 July 2019 · Choices London

★★★★★ 1/5

Google

No respect for the tenants, we signed to move into a property and I moved myself and most my possessions down from Leeds to walk into the office to discover the house was not available to move into. They showed no remorse for putting me in this situation and other employees in the office even found my situation amusing, truly disgusting behavior displayed by this organisation and they are not much short of criminally negligent.

Sam · 28 July 2019 · Choices London

★★★★★ 5/5

Google

I gave the keys to Christina on a Friday, by Saturday they had let my house. If you go by results, this is first rate is it not? I am sure that the tenant is happy and they have received also a first rate experience with Choices. I was on the market with another agent, who didn't do a thing so yes I am very happy with Choices and with Chris and Christina.

Paul · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Rating only, no written review.

Dinesh · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Very poor experience with sales team. They called us 3 times just to confirm if we were going to attend viewing. This was after we had already confirmed over email. Then nobody turned up to show around. We knocked few times at the door. No one answered.when we called office to let them know we can wait, but the agent from office said ' it's up-to you you wanna wait, I don't know if agent who was meant to show is running late, I can take a message. ' and wouldn't promise to call back to let us onow how long we need to wait. Absolute rubbish.

Bhawna · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Thank you guys (especially Christina and Chris) for helping me with letting out three bedroom house, which is the efficient and pleasant service. It is the second time I use Choices services as the landlord and I would recommend Sutton team for everyone. I would give 6 stars out of 5. Keep it up guys and thank you for everything! Billy

Billy · 28 July 2019 · Choices London

★★★★★ 5/5

Google

My partner Linh and I have been taken care of extremely well by the wonderfully responsive, experienced and friendly Christina. She has helped us no-end from the moment we stepped foot into the Choices Sutton branch in finding and getting our first flat to rent. Other employees from Choices, such as the admin team have been very helpful and responsive to all questions thrown at them and have helped guide us through everything from start to finish. We both would like to say thank you to Choices and Christina in particular for making this as pleasant as possible. Their effective way of working meant that we are only moving in one week after we viewed the flat!

Scott · 28 July 2019 · Choices London

★★★★★ 4/5

Google

had a really good interaction with jay. Very knowledgable and on the ball. Thank you so much for your time and efforts. Fingers crossed

Countess · 28 July 2019 · Choices London

★★★★★ 1/5

Google

Moving in date changed. Not deep cleaned as promised, something others have commented on. Told didn't need to clean on vacating, still left cleaner than when we moved in. Asked to vacate early as landlord "Choices " had problems. This we did , they offered no help in finding alternative accommodation. Might be good for landlords but not for tenants. Would never recommended though for either.

Jj · 28 July 2019 · Choices London

★★★★★ 5/5

Google

Rating only, no written review.

Mariyana · 28 July 2019 · Choices Redhill

★★★★★ 4/5

Google

Rating only, no written review.

Diego · 28 July 2019 · Choices Redhill

★★★★★ 1/5

Google

Rating only, no written review.

Ruska · 28 July 2019 · Choices Redhill

★★★★★ 1/5

Google

Rating only, no written review.

Cuceu · 28 July 2019 · Choices Redhill

★★★★★ 3/5

Google

Rating only, no written review.

Patience · 28 July 2019 · Choices Redhill