Trusted Agent profile · Surrey and West Sussex
★★★★★
1,525 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,525 reviews on three platforms, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Choices's six offices, most reviewed first. Each has its own page.
Showing 1,510 reviews on Google only. Show every review
5/5
GoogleSo helpful! Everyone at Choices was kind, patient, and efficient. They answered my (numerous) questions as a first-time buyer, helped chase solicitors where / when needed, and were always super prompt to reply. Thank you so much for all your hard work!
Hi Agathe, Thank you for your kind review, I’m glad you’re all settled in to your new home. Take care
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
5/5
GoogleExcellent service 👏 …
Thank you for your review.
5/5
GoogleVery helpful and quick in responses
5/5
GoogleVery pleasant to work with Sam
Thank you
5/5
GoogleFantastic service from Daniel Thornton and the team
5/5
GoogleExcellent customer service by Chantel Taljaad
5/5
GoogleExcellent service, very quick and efficient from Amy. Highly recommend.
Thank you for your review.
4/5
GoogleTook me a while to get in contact with the right person when I did,Charelle Treurnich got me a quick response
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleBeth is the ultimate professional; she is efficient, pays attention to detail, has great communication skills, and responds to queries quickly. I am pleased with the service Beth has provided to date.
Thank you for your review. Amy is a valued and highly efficient member of staff- which shows in all of hr great reviews. Kind regards, Karen Gunner, Choices Customer Services manager
5/5
GoogleI have dealt with Daniel Thornton for over 12 years as a Landord for all of my properties and the service has always been exceptional and he, in particular, has never let me down and always goes above and beyond.
Thank you for taking the time to leave Daniel a 5* review.
4/5
Googlemy experience with choices has been a very good one i have been renting for a year (my first time private rental main thing for me (being an old dinosaur ) is that i can call and speak to someone and always get friendly reception and any queries i have have to say thank you to aAmy francis for her very professional and personal approach to people
Thank you for your lovely review.
5/5
GoogleWould highly recommend choices ! Beth is very professional in managing my property. Any problems she rectifies instantly and always keeps me up to date . Excellent!!!!
Thank you for your lovely review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleVicky Hall, is always very helpful and she comes back extremely quickly. I deal with 3 different agencies and Vicky is the easiest. Many thanks
Thank you for your wonderful review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GoogleAmy Francis have been an amazing help during my stay with choices. She has manage everything with professionalism and diligence. Thanks for everything.
5/5
GoogleGood experience selling our house with Choices. Informative and available agents, good quality listing.
Thank you Alex, pleasure working with you, take care.
5/5
GoogleMy experience with Choices, especially with Nicole who has been my handler, has been fantastic. They are prompt in their responses, extremely helpful, and have always been there for me when I needed them. I highly recommend their services to anyone.
Hi Ricky, Thank you for your kind review, glad we could help with the sale! Take care
5/5
GoogleDan showed us around the property and kept us informed throughout what turned out to be a length and complicated sale. Not sure we would have stuck with it if not had Choices help, special thanks to both Dan and Nicola for all their help and advice.
Thank you for your review Ian, enjoy your new home!
5/5
GoogleBrilliant! We recently used Choices (Dan Skegg) to sell a property in Croydon, the process was made very complicated because of the history of the property and then the Covid Pandemic. Choices found a buyer just as the economy took a dive, mortgages went up, and we had 3 Prime Ministers in as many months. Not an easy market! Choices show excellent skill and knowledge and most of all serious perseverance!!! We got the price we wanted and we could not recommend Choices and Dan too highly. Brilliant performance!
Hi Kevin, Thank you for your kind review, the team are very pleased we could help with the sale. Take care.
5/5
GoogleWe have just today moved into our new home. Sold by choices. They were wonderful! When putting in the offer, we spoke with Dan Norris and Dan Skegg. Both were excellent. They explained the process so simply, and we felt confident putting an offer in. We then had to negotiate money off the property and multiple surveys. Again, they were both supportive, understanding and helpful. We never felt pressured or rushed. They worked hard to get the sale done at a price that suited everyone. We trusted the two of them 100%. We then worked with Nicky (I think) who was brilliant in helping us set a completion and exchange date. She helped us with a very tricky solicitor, and made the process 100 times easier. Between the three of them, they got us our perfect forever home. They went above and beyond for us, whilst being so professional, and so friendly. If we had have had a different team, I don't think we would be in this home. If we ever sell, we will use choices!
Hi Aria, Thank you for your kind review, we are all very pleased for you both! Take care.
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
Thank you for your review
5/5
GoogleAmy Francis helps me a lot
Thank you for our review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 313.
The six Choices offices, by town:
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
