5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your 5 star review. CHOICES
Trusted Agent profile · Surrey and West Sussex
Choices estate agents in Redhill, Caterham, Crawley and 3 more
★★★★★
1,524 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,524 reviews on three platforms, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices Redhill99 Brighton Road, RH1 6PS747 reviews · 741 on Google (4.4)39 in the last 90 days
- Choices Caterham38 Croydon Road, CR3 6QB313 reviews · 306 on Google (4.2)5 in the last 90 days
- Choices Crawley5-7 Broadwalk, RH10 1HJ185 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices London2 Devonshire Square, EC2M 4UJ172 reviews · 166 on Google (3.8)0 in the last 90 days
- Choices Horley28a Victoria Road, RH6 7PZ97 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices South Croydon41-43 Brighton Road, CR2 6EB46 reviews · 40 on Google (4.2)0 in the last 90 days
Reviews on Google
Showing 1,509 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your 5* review CHOICES
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleQuick and efficient response from Vicky Hall
Agent replied · 26 August 2023
Thank you for your wonderful review, this has been passed onto Vicky. CHOICES
5/5
GoogleIt was pleasure having business with Vicky.
Agent replied · 26 August 2023
Thank you for your wonderful review, this has been passed onto Vicky. CHOICES
5/5
GoogleVery happy with Charelle and Rachel
Agent replied · 26 August 2023
Thank you for your review, This will be passed onto them both. CHOICES
4/5
GoogleCharelle Treurnich was very helpful and quick in her responses. Thanks Charelle
Agent replied · 26 August 2023
Thank you for your wonderful review - i have forwarded this onto Charelle. CHOICES
5/5
GoogleCharelle treurnich was excellent at dealing with our problems and dealt with it so quickly thank you very much
Agent replied · 26 August 2023
Thank you for your review, this has been passed onto Beth Regards CHOICES
5/5
GoogleReported some issues within my home and received a reply straight away from Charelle Treurnich, always helpful and gets things sorted asap thank you😊 …
Agent replied · 26 August 2023
Thank you for your review, This will be passed onto Charelle. CHOICES
5/5
GoogleExcelent service I requested a reference that I needed quite urgently to complete a deal from this agency and it was done by return. I would certainly recommend them.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
5/5
GoogleI am dealing with charelle at choices, she is always very helpful and keeps me updated, i am looking to move back in Room 4 6 Bowens Hill Road Coleford and have my fingers crossed 🤞 that i will be allowed because i really enjoyed living in the property up until my parents were taken seriously ill and both passed away within two weeks of each other, i am self serportive and clean and trust worthy, I cannot praise charelle high enough thanks Mr Robert Brewer.
Agent replied · 26 August 2023
Thank you for your wonderful review, this has been passed onto Charelle. CHOICES
5/5
GoogleMs. Amy Francis of Choices Estate Agents, Redhill, is a thoroughly Professional person, and gives a First Class Service to Landlords, such as myself, and in my opinion she is a Valuable Asset to the company, Choices Estate Agents, Redhill.
Agent replied · 26 August 2023
Thank you for your review, This will be passed onto Amy. CHOICES
5/5
GoogleThank you Nicola, we couldn't have moved without your full attention and perfect service. We will be forever thankful for your assistance throughout the complete process of selling/buying properties. We would recommend Choices Redhill every time.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
5/5
GoogleWill highly recommend! Got my keys this month and very pleased and happy with the service from the beginning. Dan Norris was very helpful, professional, supportive and easy to talk to. Explained the process so simply, and I felt confident in putting and negotiating the offer. Nicola was involved from the Sales team who was also amazing, really approachable and very quick to respond and chase paperwork between the solicitors and worked very hard to keep things moving for completion.
Agent replied · 24 June 2023
Thank you for your kind review Rosani, enjoy your new home!
4/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your 5 star review. CHOICES
5/5
GoogleVery nice person !
Agent replied
Thank you for your positive review. Kind regards, Karen Gunner, Customer Services Manager.
5/5
GoogleGood Service. I apreciate.
Agent replied · 26 August 2023
Thank you for your positive review. Regards Choices.
5/5
GoogleAlways friendly and helpful, Vicky Hall is always prompt to reply to any queries.
Agent replied · 26 August 2023
Thank you for your review, this will be passed on to Vcky. Regards CHOICES
1/5
GoogleBeth Gage is very rude and aggressive behind the phone and also worsen simple cases
Agent replied · 26 August 2023
I am sorry to hear you have been disappointed in any service you have received. Please contact Stephanie Prior on stephanieprior@choices.co.uk and we will look into this for you.
5/5
GoogleThank you so much Charelle for sorting this out for me and being so graceful and patient with my questions. Your customer service is top notch! Here, you can have more stars⭐️⭐️⭐️⭐️⭐️😄Thanks again! X …
Agent replied · 26 August 2023
Thank you for your wonderful review. CHOICES
5/5
GoogleGood Service. I apreciate.
Agent replied · 21 March 2024
Thank you for your positive review. Regards Choices.
5/5
GoogleI must commend William Donkor, he has been very supportive from the time of my viewing, the acceptance, and also the whole process of renting the property on Geneva Road. It was back and forth with so many things but his calm assuring voice and charisma was second to know. Thank you so much willam
Agent replied · 24 June 2023
Thanks for your lovely review Emmanuela! Another one to add to William's collection :-) Wishing you all the best with your new home thanks Choices
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Choices
Which Choices office has the most reviews?
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 313.
Where are the Choices offices?
The six Choices offices, by town:
- Caterham: 38 Croydon Road, Caterham, Surrey, CR3 6QB
- Crawley: 5-7 Broadwalk, Crawley, West Sussex, RH10 1HJ
- Horley: 28a Victoria Road, Horley, Surrey, RH6 7PZ
- London: 2 Devonshire Square, London, EC2M 4UJ
- Redhill: 99 Brighton Road, Redhill, Surrey, RH1 6PS
- South Croydon: 41-43 Brighton Road, South Croydon, Surrey, CR2 6EB
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
