5/5
GoogleCharelle has been a very good manager, very efficient and promptly answer my requests.
Agent replied · 30 December 2023
Thank you for your review!
Trusted Agent profile · Surrey and West Sussex
Choices estate agents in Redhill, Caterham, Crawley and 3 more
★★★★★
1,526 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,526 reviews on three platforms, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices Redhill99 Brighton Road, RH1 6PS748 reviews · 741 on Google (4.4)39 in the last 90 days
- Choices Caterham38 Croydon Road, CR3 6QB314 reviews · 306 on Google (4.2)5 in the last 90 days
- Choices Crawley5-7 Broadwalk, RH10 1HJ186 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices London2 Devonshire Square, EC2M 4UJ173 reviews · 166 on Google (3.8)0 in the last 90 days
- Choices Horley28a Victoria Road, RH6 7PZ98 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices South Croydon41-43 Brighton Road, CR2 6EB48 reviews · 40 on Google (4.2)0 in the last 90 days
Reviews on Google
Showing 1,509 reviews on Google only. Show every review
Google5/5
GoogleI sold my property through Choices Croydon. Dan Skegg and Dan Norris were very professional and supportive, providing honest feedback, clear communication and regular updates throughout the sales process. Very impressed by the service and highly recommend!
Agent replied · 30 September 2023
Thanks Dev, it’s been great working with you. Take care
5/5
GoogleI am almost at the end of the process! I want to say a massive thank you to Dan and the team. Dan was so helpful and supportive throughout. I had a long journey to get here and I am giving 5 stars because it has been made easier by choices. Thank you!
Agent replied · 30 September 2023
Thank you for your kind review, glad we can help!
4/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for your review. CHOICES
5/5
GooglePaula Gout has given me excellent service so far. Fast response times to my queries and fabulous follow up. My only wish is that I had had Paula at the beginning of my tenancy.
Agent replied · 30 December 2023
Thank you for your review!
5/5
GoogleAmy is the best of the best 👌 …
Agent replied · 30 December 2023
Thank you for your review!
5/5
GoogleExcellent service as always from Amy Francis at Choices today. Always reliable, efficient and effective. Highly recommend the team and Amy in particular!
Agent replied · 30 December 2023
Thank you for your review!
5/5
GoogleThough I've moved out form the property rented with Choices. But I want to mention that Amy Francis from Choices is always and very responsible for big and small things. She is always welling to help out and sorts everything! Big thanks to Amy!! Highly recommended
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleI had the pleasure of dealing with Curtis for my first house purchase. From the start he was amazing, very responsive and answered all of my questions. Whenever I needed anything he got back to me asap and supported me throughout the process, constantly reassuring me. Couldn’t recommend choices enough and will definitely be back when it’s my time to sell!
Agent replied
Hayley, thank you for a lovely review. Curtis and the team will be delighted with your feedback, we hope you are very happy in your new home and we look forward to being of assistance in the future. All the best!
5/5
GoogleAs contractor, we are satisfied with Choices property managers cooperation, professionalism and general communication. We highly recommend working with this Choices agency.
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleBeth helped with washing machine
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleWeve had alot of issues with repairs and stuff and Beth has been very helpful and understanding the whole time
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleAmy Francis has been prompt dealing with my queries, great customer service
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleI want to say the biggest THANK YOU to Chantel Taljaard. If we had a problem, any kind of problem, Chantel did everything possible to solve that problem.Thank you Chantel Taljaard for the great help and efforts during our tenancy. You are amazing! All the best!
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleWe had an amazing customer experience from choice agency especially Amy Francis , she has been wonderful
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleWorking with Amy is a dream. She communicates professionally and effectively at all times, and makes life very easy to work with. Thank Amy
Agent replied · 26 August 2023
Thank you for your 5* review. CHOICES
5/5
GoogleVery pleased to acknowledge Vicky Hall's very good business English in our dealings with her. Any tenants' issues stated clearly when they have occurred. All points grasped easily and thus solutions easily reached. Additionally, Vicky is polite and it is a delight to do business with her. Thank you Vicky from Helen I Denham
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
5/5
GoogleExcellent service!!! I must commend the excellent service provided by the portfolio management team, especially Amy. Her responses have been prompt, clear, and highly professional. It's rare to find such dedication to customer service these days, and Amy's efforts certainly stand out. I'm grateful for her support during this transition into my new home and would highly recommend their services to anyone seeking residency in London.
Agent replied · 30 December 2023
Thank you for your 5* Review. CHOICES
4/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your 5* review. CHOICES
5/5
GoogleVery efficient and professional
Agent replied
Thank you. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
5/5
GoogleCharelle was very quick and helpful with the information I needed,
Agent replied · 26 August 2023
Thank you for your review, This will be passed onto Charelle. CHOICES
5/5
GoogleGreat service from Amy Francis today. Prompt and helpful.
Agent replied · 26 August 2023
Thank you for your 5* review. CHOICES
4/5
GoogleRating only, no written review.
Agent replied · 26 August 2023
Thank you for your review. CHOICES
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Choices
Which Choices office has the most reviews?
Redhill has the most, with 748 reviews rated 4.4 out of 5, followed by Caterham with 314.
Where are the Choices offices?
The six Choices offices, by town:
- Caterham: 38 Croydon Road, Caterham, Surrey, CR3 6QB
- Crawley: 5-7 Broadwalk, Crawley, West Sussex, RH10 1HJ
- Horley: 28a Victoria Road, Horley, Surrey, RH6 7PZ
- London: 2 Devonshire Square, London, EC2M 4UJ
- Redhill: 99 Brighton Road, Redhill, Surrey, RH1 6PS
- South Croydon: 41-43 Brighton Road, South Croydon, Surrey, CR2 6EB
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
