5/5
GoogleIt was awesome to work with Michael to rent my first flat. It took less than 24 hours from viewing the property to when I paid my deposit.
Trusted Agent profile · Surrey and West Sussex
Choices estate agents in Redhill, Caterham, Crawley and 3 more
★★★★★
1,525 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,525 reviews on three platforms, rated 4.3 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Choices's six offices, most reviewed first. Each has its own page.
- Choices Redhill99 Brighton Road, RH1 6PS747 reviews · 740 on Google (4.4)38 in the last 90 days
- Choices Caterham38 Croydon Road, CR3 6QB314 reviews · 306 on Google (4.2)5 in the last 90 days
- Choices Crawley5-7 Broadwalk, RH10 1HJ186 reviews · 179 on Google (4.2)0 in the last 90 days
- Choices London2 Devonshire Square, EC2M 4UJ173 reviews · 166 on Google (3.8)0 in the last 90 days
- Choices Horley28a Victoria Road, RH6 7PZ98 reviews · 91 on Google (4.2)0 in the last 90 days
- Choices South Croydon41-43 Brighton Road, CR2 6EB48 reviews · 40 on Google (4.2)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 1,508 reviews on Google only. Show every review
Google4/5
GoogleThis company were in charge of the apartment I was renting,majority of issues were resolved while renting very quickly,although on some occasions their hands were tied as the landlord semi managed the property.But following some issues upon leaving the property Karen at Choices was prompt and very helpful and sorted everything in super quick time.So thank you Karen I appreciate what you have done.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service from Vicky Rice, very easy to communicate with in regards to property management, professional and polite!
4/5
GoogleRating only, no written review.
5/5
GoogleExtremely helpful, quick replies and problems all sorted on the day. Great experience.
5/5
GoogleMy experience with Choices has been absolutely amazing. A big THANK YOU to @WilliamDonkor, from the time you booked us in for a viewing and till the day you handed our house keys you have helped us so much. Thank you for such a seamless experience absolutely amazing service. Also many thanks to @Katie you guys are simply wonderful. Would definitely recommend CHOICES ☺️🙏👍🏻
5/5
GoogleI recently had the pleasure of renting a flat through Michael Silk from choices.co.uk., and I must say the experience was exceptional. From the initial inquiry to the final signing of the tenancy agreement , Michael displayed utmost professionalism and expertise . He was always cheerful and prompt in answering my questions and addressing the concerns I had, making the entire renting process smooth and stress- free. I would highly recommend Michael and choices.co.uk to anyone looking for rental properties. Thank you for your outstanding service !
5/5
GoogleVicki and team have been outstanding.
5/5
GoogleWonderful service and specially Paula Gout. She takes the responsibility for the job.
5/5
GoogleVicky Rice was very efficient and responsive in dealing with my issue. Thank you.
5/5
Google"Chantel Taljaard" She was absolutely amazing, professional, kind and communicated fantastically. Really happy with her service. What an amazing member of staff :)!
5/5
GoogleChantel Taljaard is a very powerful tool to the company always trying harder every time to get the best results punctual With best customer service even every time going above duty-bound to her job
Agent replied · 21 June 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
GooglePerfect experience with team expecially with Mr Micheal Perfect choice Thank you to the whole team
5/5
GoogleA huge thank you to Robyn and Ethan for making our sale as easy as possible. We would most definitely recommend Choices Crawley.
Agent replied · 22 April 2026
Our pleasure
5/5
GoogleEthan was most helpful and efficient throughout the sale of my property. He was very conscientious and made the process as straight forward as possible
Agent replied · 22 April 2026
Thanks Martyn
5/5
GoogleAgent was very kind and helpful and patiently explained everything about the house.
Agent replied · 21 March 2024
Thank you for your review Fuat. Much appreciated by everyone at Choices.
5/5
GoogleGreat experience with the team here at choices. Was kept well informed through the process and I am grateful to them for that. Thanks guys - would recommend to anyone
Agent replied · 21 March 2024
Thank you for your review Alexis! Pleased you were happy with the service and we wish you all the best in your next chapter!
5/5
GoogleThank you to the team at Choices for making the process of finding a flat, completing reference checks, and moving in as easy as possible. Thank you especially to Helen for all your help.
Agent replied · 22 April 2026
You are very welcome
5/5
GoogleWe are really happy with the services provided by team choices for the sale of our property. They are very professional and kept us updated throughout the sale.Freya responded promptly to our emails and queries. Thank you team Choices especially Freya,Curtis,Ethan and Alfie.
Agent replied · 22 April 2026
Excellent to know :)
5/5
GoogleEthan showed us a property in Westvale. He was courteous, informed, and helpful, and answered all our questions. I would certainly work with him again while looking for a home.
Agent replied · 25 November 2023
Thank you for your review Anthony! Ethan will be delighted with your kind words.
4/5
GoogleRating only, no written review.
5/5
GoogleBeth was very clear and helped resolve an ongoing issue I was having.
5/5
GoogleStraight forward communication stress free vicky rice very professional
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Choices
Which Choices office has the most reviews?
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 314.
Where are the Choices offices?
The six Choices offices, by town:
- Caterham: 38 Croydon Road, Caterham, Surrey, CR3 6QB
- Crawley: 5-7 Broadwalk, Crawley, West Sussex, RH10 1HJ
- Horley: 28a Victoria Road, Horley, Surrey, RH6 7PZ
- London: 2 Devonshire Square, London, EC2M 4UJ
- Redhill: 99 Brighton Road, Redhill, Surrey, RH1 6PS
- South Croydon: 41-43 Brighton Road, South Croydon, Surrey, CR2 6EB
Has Choices won any awards?
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
