Trusted Agent profile

CHK Mountford Lettings in Esher and Kingston upon Thames

4.2

★★★★★ Great

451 reviews across 2 offices and 2 platforms

CHK Mountford Lettings has two offices, in Esher and Kingston upon Thames. Together they have 451 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

260

Reviews on Google

All 2 offices

Trustpilot logo

191

Reviews on Trustpilot

All 2 offices

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Our offices

CHK Mountford Lettings's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CHK Mountford Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CHK Mountford Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

After 2 months of dealing with other agencies and viewings, the experience we had with this agency was a breath of fresh air. After our first viewing, Sardar immediately understood what we were looking for and what was important for us in a home and drove us to a flat that we completely fell in love with. The whole experience was excellent from beginning to the end, incredibly friendly staff, keeping you updated and helping you along with all the procedures. We couldn't happier with them and with the experience we had, thank you Sardar for showing us this wonderful home.

Ricardo · 10 January 2021 · CHK Mountford Surbiton

Agent replied · 9 January 2025

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Trustpilot

My thanks to the Wimbledon team

My thanks to the Wimbledon team for marketing and selling my property. They were professional, efficient and very pleasant to deal with. During this difficult selling time they did everything they could to make the process work as smoothly as possible. They marketed the property quickly and accurately, managed the viewing without a single problem and sold the property. Warren Appleton and Adrian Seabrook were my main contacts and I could not have been given better service. I would recommend them to anyone wishing to sell their property.

Rhona · 29 October 2020 · CHK Mountford Lettings Esher

5/5

Trustpilot

The perfect solution

The Lymington office lettings-department provided the perfect solution to our fixed-term renting requirement. Special thanks to Conor for his quick efficient and friendly service.

Peter · 28 October 2020 · CHK Mountford Lettings Esher

5/5

Google

Very responsive, helpful. Staff are friendly and well organised. Would highly recommend.

Happyemily · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

As an owner I can trust them to make lettings easy for me and can recommend their efficient and friendly service.

John · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.

5/5

Google

The staff at CHK Mountford have been nothing but nice and helpful during my tenancy.

Scott · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

The staff at CHK Mountford Letting is very professional I dealt with Jessica Lee very responsive and professional, never moved into a property so quickly Thank you everyone at CHK Mountford Letting to make this move so quick.

3D · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Very fast responsive property management team. And really friendly. There is always someone from the company to take care of our request. Nothing is too much to ask.

Kai · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

4/5

Google

I have used Mountford as my letting agents for the past 11 years and have always been very happy with their service. I have always found the staff responsive and friendly.

Steph · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

From start to finish, the process of letting has been extremely easy. Staff were very responsive and sorted problems usually the next day. Would definitely rent through them again.

BigHairyScots · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

CHK Mountford provides excellent service and are very professional and courteous Highly recommended estate agents especially in the Surbiton and Surrey area

Michael · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

We have been using CHK Mountford for many years on multiple properties. They are expert, timely and empathetic.

Paul · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Have been a tenant for several years. CHK Mountford have been scrupulously professional in mediating between me and my buy-to-let landlord, and have also been quick to address any maintenance issues.

Wayland · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.

5/5

Google

I have been renting through them in Surbiton for past 3 yrs and it has definitely been my best experience since I moved to the UK 10yrs ago. Team is very responsive and helpful. Could not ask for more!

Benoît · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Very friendly, as well as professional. When they do inspections it’s mostly to help, not to find faults. When something needs to be fixed they are quick to send wright people. Very good letting agency.

Zorana · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.

5/5

Google

Estate Agents? Who would give 5 stars to an estate agent you ask? Having met and liaised with Jessica, Ryan, Jenny and Sarah I would have no hesitation in giving them top marks. They are a super friendly, local, trustworthy team worthy of the accolade that go above and beyond, even to drop a key to an idiot (myself) when locked out on a weekend! Thank you all very much!

Peter · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

4/5

Google

The team at CHK have been great. Responsive and have solved any concerns I've had in the 6 months I've been with them. One of the better companies ive dealt with over the past 5 years in the UK. I dont have enough history to give 5* but I suspect by the end I will be able to.

Brit · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your great review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Superb service from CHK mountford. Shout out to Jess who really helped us find our Flat to rent. Professional, Friendly and very efficient. Can't recommend them highly enough.

April · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

4/5

Google

CHK are very professional and always available when you reach out. They are typically very efficient in escalating concerns / issues with the landlord whenever I have had any challenges. I would urge CHK to continue being consistent and keep the interest of both the landlord and the tenant on equal priority. Nikhil

Nikhil · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

It is wonderful to read your great review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

CHK are fantastic! Fast, reliable and really friendly too. Jess and Ryan helped us loads when going through the whole renting process and we're now all moved in and know that they are still on hand with any help we might need! Thank you CHK!

Rachel · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

CHK Mountford manage our property and we have always found them to be professional, courteous and efficient. We hope that our tenant is equally happy with their service.

Emily · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.

5/5

Google

CHKM Have been look managing my properties for many years. They source reliable, professional tenants and do so quicker than other agents i have used. Their Property Management team are friendly, efficient and provide an unmatched service. Thank you!

Dunc · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.

5/5

Google

Have rented with CHK Mountford (Surbiton) for several years and have always been impressed with the team and their attention to detail. Always on hand to help with any requests and do what they can to resolve requests in a timely manner. I highly recommend renting through CHK, a really caring agent. In particular, Karen and Jess in the Surbiton branch are lovely.

George · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

We rented a house with CHK Mountford for a number of years. Over time we got to know most of the staff and some of the contractors associated with the Surbition branch well. We were very happy with the responsive, professional service provided by the team. Jessica who showed us around the property initially, Karen for her overall management and efficiency, Sarah F, Sarah L and Ryan for their personable and prompt handling of the few queries we had, Linda in accounts and Tolu who managed our departure from the house. All the contractors we met were similarly charming, polite and got the jobs done. Surbiton is a great neighbourhood; whether you're looking for a short or long term rental in the area, these guys will facilitate your move with ease.PositiveProfessionalism

Tania · 23 October 2020 · CHK Mountford Surbiton

Agent replied · 22 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CHK Mountford Lettings

Which CHK Mountford Lettings office has the most reviews?

Esher has the most, with 299 reviews rated 4.0 out of 5, followed by Kingston upon Thames with 152.

Where are the CHK Mountford Lettings offices?

The two CHK Mountford Lettings offices, by town:

  • Esher: 53 High Street, Esher, KT10 9QS
  • Kingston upon Thames: Bank Buildings, 164 Ewell Road, Surbiton, KT6 6HG, Kingston upon Thames, KT6 6HG
Has CHK Mountford Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Esher won Trusted Agent.

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