CHK Mountford Lettings Esher reviews

★★★★★ 5/5

Google

Alex Jany was excellent all the way through! She showed us round the house a few times and even entertained our cheeky little 2 year old whilst we looked around. Her communication was amazing throughout and it always felt like she wanted to help everyone get to the result that worked for all. She was professional and friendly, and it’s really a bit of a shame we found our forever home with her as we’d happily work with her again and again! Thanks Alex!

Natasha · 16 February 2026

★★★★★ 5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

★★★★★ 5/5

Google

Brilliant service buying through JDWood in Esher. Alex was absolutely fantastic - she couldn't have done more to progress everything in the friendlies and most professional way. Plus Michael and Andrew were on hand and knew exactly the status when she was away/out of the office. Will definitely be back to them when I come to sell. They made a very stressful process much less stressful, I can't thank them enough!

Kath · 16 May 2025

★★★★★ 5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

★★★★★ 5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

★★★★★ 5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

★★★★★ 5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

★★★★★ 5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

★★★★★ 5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

★★★★★ 5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

★★★★★ 5/5

Google

Restored Faith What a breath of fresh air from the lettings team at CHK Esher! Having moved away from another well known local agent after years, the team at CHK have restored my faith in agents who actually take their clients' interest seriously and not just their own. Claire, Catherine and Harry were attentive, professional, responsive and paid attention to detail. They ensured that everything was dealt with in a timely manner and the handover between tenancies, within two days, ran seamlessly. Highly recommend the team here!

Mohini · 17 June 2023

★★★★★ 5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

★★★★★ 5/5

Google

I have been working with CHK Mountford Lettings for the last couple years and can’t recommend the Esher team highly enough. Special thanks go to Catherine Harris and Sarah Lambert, who were always super professional, excellent and responsive. I have always received the top level of service with a personal touch. Catherine and Sarah were extremely helpful during our tenancy and most impressive was out check-out process. Thanks to them, it was a smooth ride!!!

Anna · 17 June 2023

★★★★★ 5/5

Google

I've been a owner client using CHK since 1996 and I feel that I should record how pleased I am with the team in the Esher Office, especially Catherine. The service I receive is first class and exemplary and the team always go out of their way to help. Therefore I have no hesitation in recommending CHK Esher.

Gerry · 17 May 2024

★★★★★ 5/5

Trustpilot

Great

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

Customer · 17 April 2026

★★★★★ 5/5

Trustpilot

All staff especially Jane at St…

All staff especially Jane at St Margarets branch professional helpful experienced and kind . Very supportive through a long house selling process . Highly recommended

J · 16 May 2026

★★★★★ 5/5

Google

Gavin Fleming is a first class real estate broker. The deal would not have happened without him. He proactively managed and settled protracted issues raised by both sets of lawyers, the seller, the buyer, the managing agents, and yet everyone ended up happy, and the deal concluded to everyone’s satisfaction. CHK Mountford stand out as honest, effective and responsive rental agents. Adam set the standard 30 plus years ago when he started Mountford’s and has continued to set the pace for other agencies to follow.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 27 August 2022

★★★★★ 5/5

Trustpilot

Thank you to Massy Eslami, Property Manager at Belgrave Square

I would particularly like to commend Massy Eslami, Property Manager at Belgrave Square, who went above and beyond the call of duty in doing all sorts of extra tasks to help me when the tenant vacated my flat. As I live abroad, I very much needed and appreciated her extra commitment and assistance.

Caroline · 24 September 2026

★★★★★ 5/5

Google

Fantastic service from start to finish, special mention to Lily who is a miracle. Her professionalism and kindness are limitless. Catherine is very talented and patient. Because of my work, I couldn't always answer emails/phones on time, but they were very understanding. Would highly recommend the team!! They do everything for your happiness! Thank you for helping me with my new home ⭐️⭐️⭐️⭐️⭐️

Andrea · 19 December 2023

★★★★★ 5/5

Google

First time buyer - just completed on the purchase and have moved in. My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best. Ki

Ki · 17 June 2022

★★★★★ 5/5

Google

Claire at CHK Montfort Esher branch is the most professional, knowledgeable and helpful estate agent I've ever dealt with in my 20 years of property buying or renting. My mother recently sold her house in Claygate and wanted to rent in the area. We approached all the various estate agents in the general area, from Surbiton, Richmond, Kingston upon Thames and although all of them were full of smiles and promised the world, not a single one of them followed through. We received some general email circulations none of which contained the specifics we had outlined. However, when we contacted CHK Montfort Claire offered to meet us that very afternoon and gave us a tour of a marvelous property answering all questions and helping my mother with the process of getting together all the documentation and explaining everything in a simple way with great patience and care. Harry was also very helpful in getting details completed and giving us another detailed tour on inventory check in day. I recommend this team for anyone interested in properties in this area.

Key · 17 June 2022

★★★★★ 5/5

Google

After a sale that fell through CHK Mountfords were very quick and efficient to put the property onto the rental market, where they quickly found a number of potential short term tenants. Being the first time the property had been rented there were a number of actions to be carried out. CHK Mountfords guided us through these in a very competent and efficient manner ensuring the property was rented as quickly as possible. I was particularly impressed with the personal manner of the assistance and advice and that whoever I spoke to in the office they were aware of the current situation and could help. Overall a very good service.PositiveResponsiveness, Professionalism

Nick · 17 June 2022

★★★★★ 5/5

Google

Claire was absolutely brilliant in responding to our need to find our son a flat at short notice, and I do mean short notice. We were driving up to Surrey on the off chance of being able to view some properties. By the time we had reached Surrey Claire had arranged several viewings- how's that for responsiveness.she understood exactly what we were looking for and can only thank her for her help. Would highly recommend Claire and the company she works for.

SarahandIan · 17 June 2022

★★★★★ 5/5

Google

Thank you Lily & Catherine for all your help throughout my new tenancy agreement. You were professional, kind, and made the whole process a breeze, nothing was too much trouble for you and that was very much appreciated. Would 100% recommend your service to other prospective customers!

Christina · 20 September 2024