5/5
GoogleRating only, no written review.
Trusted Agent profile · Northamptonshire
Verified
Chelton Brown estate agents in Northampton and Daventry
★★★★★
401 reviews across 3 offices and 3 platforms
Chelton Brown has three offices, in Northampton and Daventry (two offices) (Northamptonshire). Together they have 401 reviews on three platforms, rated 4.1 out of 5 overall.
397
Reviews on Google
All 3 offices
3
Reviews on Yell
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Chelton Brown's three offices, most reviewed first. Each has its own page.
- Chelton Brown Northampton4/5 George Row, NN1 1DF301 reviews · 298 on Google (4.2)5 in the last 90 days
- Chelton Brown Daventry (59 High Street)59 High Street, NN11 4BQ99 reviews · 99 on Google (3.9)7 in the last 90 days
- Chelton Brown Daventry (15 Market Square)15 Market Square, NN11 4BH1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Chelton Brown office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRating only, no written review.
5/5
GoogleProfessional & friendly
5/5
GoogleLovely
5/5
GoogleJames made the process of being a first time buyer as stress free as possible, getting our first home has been super exciting and the entire process was handled very well so I could sit back and watch it happen.PositiveResponsiveness, Professionalism
1/5
GoogleSadly, like a lot of letting agencies these days, they don't bother to reply to your letting enquiries unless they need you! Rather than say "sorry, it's not available". Make an enquiry to BUY a property and they'd be on the phone to you in 5 minutes! Responding to reply : To say you even have a system to measure your call answer rate is nonsense. 98% yeah right! I enquired about a property, I then get an automated email from you wanting to know more details - Name, address, phone number, employment status, current living status, name and phone number of current landlord (sound familiar?) - all provided! Then nothing!! All online enquiries are "fielded" within 20 mins? Don't know what fielded means. It certainly DOESN'T mean making contact!!! Let me guess, office full of females - average age about 21??NegativeResponsiveness
Agent replied · 12 June 2024
Hi Ursa, I can't seem to find any contact or enquiry sent by yourself. Are you able to confirm when it was sent please? I must say however, I am very surprised that is it hasn't been answered, all our online enquires are automatically fielded within 20 minutes and over the past 12 months 98% (within office hours) of all calls have been answered.
1/5
Google0 stars if I could. Absolutely disgusting company and very unprofessional. Avoid. Still waiting for proper heating to be installed in the property after 4 years of being here and reporting it since then they are now using COVID as an excuse. EPC does not even meet legal requirements. We have young children living here and 4 winters with basically no heating. DO NOT RENT FROM THEM!
Agent replied · 12 June 2024
Hi Abbie, I believe we have spoke since you posted this and the issues are now resolved re heating but please feel free to email me on Edward.cheltonbrown@cheltonbrown.co.uk if you have any further problems.
5/5
GoogleThroughout the process the team was very helpful. Special mention for Isabelle, Anna and Shannon.PositiveProfessionalism
Agent replied · 10 January 2025
Thank you for the lovely feedback Gary, I'll be sure to let the team know.
1/5
GoogleTerrible letting agents. We was left with no gas or electric day we moved in and there agent came out to say there's nothing she could do as it was almost five and time for her to go home. Also good luck trying to get your deposit back as they are so finiky and insist on using only people they chose to do anything then charge you so beware this was just 2 of many issues with themNegativeResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 8 January 2025
Thank you, Ellie.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thank you, Nicu
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thank you, Pat. I hope you've settled into your new home well.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
(UPDATE - NOW ALL SORTED!) Hi Vitalij, firstly apologies you haven't received the registration link. I can see that it has been sent twice, once at 10.35 and about 2 hours later presumably when you popped in. You actually spoke to me (Edward) and I can only apologise as there was a small typo in your email address, which i can only put down to my fat fingers! As I’m sure you can appreciate these mistakes happen from time to time and I have now corrected the mistake and resent the registration link. Hopefully we can get the registration sorted and find you your new home. If you would like to discuss this any further please don’t hesitate to give me a call or email me on edward.cheltonbrown@cheltonbrown.co.uk.
5/5
GoogleRating only, no written review.
5/5
GoogleCouldn't be more helpful and very quick to respond
5/5
GoogleFantastic, a really first class service from the first viewing to the key handover, brilliant service
Agent replied · 9 November 2024
Thank you for the great feedback Tim, I hope you've settled into your new home well!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Chelton Brown
Which Chelton Brown office has the most reviews?
Northampton has the most, with 301 reviews rated 4.1 out of 5, followed by Daventry (59 High Street) with 99.
Where are the Chelton Brown offices?
The three Chelton Brown offices, by town:
- Daventry (15 Market Square): 15 Market Square, Daventry, Northamptonshire, NN11 4BH
- Daventry (59 High Street): 59 High Street, Daventry, NN11 4BQ
- Northampton: 4/5 George Row, Northampton, NN1 1DF
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