Chase Buchanan estate agents in Richmond, Richmond upon Thames, Teddington and 3 more

★★★★★ 5/5

Google

We asked Chase Buchanan to market our property when our original chain (from another agent) looked like it might fall apart. They moved extremely quickly to market the property and find a backup buyer in under a week. We were very impressed with every aspect of their service. In particular, their pre-viewing email confirmations and post-viewing feedback was excellent. I would definitely use them again .....but hope I don't have to for a long time. :)PositiveResponsiveness, Quality, Professionalism

Laurence · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Cannot fault the experts within Teddington Chase Buchanan Lettings team. Experienced, professional, communicative and prepared. Completed on our first buy to let flat on 7th Feb. Lianne & Jenna came over that day and listed the property with photos online that afternoon. They found & vetted lovely tenants who moved in on 28th Feb. Only 21 days from receiving our keys!

Andy · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Thank you Danielle for your professionalism and patience throughout our recent flat sale - it certainly wasn't an easy one! Right from identification of a buyer who ticked all of the boxes, through to exchange of contracts you've been a pleasure to work with and always responsive to numerous phone calls and emails. I would definitely recommend Chase Buchanan to anybody who is looking to buy or sell in the Teddington area.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Lianne and the lettings team have been absolutely amazing. The have been letting my property for some time now and they have always been very professional and a pleasure to deal with. Recently they let out the property again in record time and continue to exceed my expectations. Lianne's customer service is second to none and I would highly recommend her and her team.

Ian · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

I had a really great experience with the Teddington branch. They were all so helpful and communication was fantastic. Lucy in particular was always on the phone when I needed help. It was a really big move to come to Teddington and I was always told how helpful and friendly everyone was....and I know it's true because I love our new home! Thanks again to everyone who helped start the new chapter in our life!

Emer · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Within a week of registering my flat search with Chase Buchanan Teddington, Jenna has helped me find a flat that meets all of my requirements and is in the perfect location. She has been super responsive and has made the very stressful business of finding a flat seamless and stress free. I can't thank her enough for all of her help. Would definitely recommend CB to anyone!

Hallie · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

This is the first time I am using Chase Buchanan. The first thing that impressed me is that they are very responsive and do not let you wait too long before they reply. They have also assisted me during the reference process which is usually something I don't get helped with other real estate agents. So for the moment I am hugely impressed and can't wait to move in and deal with them for the next two years. Also they only showed me nice places that matched my requirements, they did not try to oversell and show me places I did not want. Thank you so much Emma, Jenna, Ellie and Vanessa!PositiveResponsiveness, Quality, Professionalism

Florence · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Chase Buchanan dealt with our purchase of a house in Teddington, and we couldn't fault their efficiency and service. The purchase was handled by Danielle, who was incredibly helpful and very easy to get hold of, even dealing with queries on her day off. Others who we spoke to at the office were unfailingly helpful, and one thing we particularly appreciated whenever a hiccup arose was how reassuring Chase Buchanan were, which contrasted with the approach from the agents who handled the sale of our flat. All in all, highly recommended!PositiveQuality

Paul · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

After searching for a property for couple of months and few bad experiences with other Estate agencies. We wanted to say a massive Thank you to Jenna for helping us find a property and making the process so quick and easy. She has been very friendly and supportive throughout the whole process. Thank you once again :)

Valeria · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

We couldn’t be more delighted with the service, professionalism and positivity of the entire Chase Buchanan team at Teddington. We decided to sell our family home and downsize to Brighton for our retirement. We received excellent advice and a competitive rate from Director Michael Peacock, had the house photographed, details and open day organised within 10 days and sold a week later. We were very impressed with the quality of attention, personal skill and persistence of our sales negotiator Danielle Fogarty. She held our hand through the entire conveyancing process, keeping all parties on board through the inevitable rocky moments - she has a real gift in making everyone feel part of a team effort, as well as having a great contact book - we were very pleased with her recommendations for solicitors and removal company. Alongside Danielle there is a real sense that everyone in this office works to a very high standard of service and care. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

The process was very smooth from start to finish. We were sent a property that matched our requirements and the viewing was scheduled very quickly, we decided to put an offer in after viewing it and everyone was very helpful and kept the comms high during the process. Jenna has been very helpful sorting out all our documents and information to make sure we can sign the tenancy agreement quickly, she has kept in touch regularly and always answered all our questions. I definitely recommend them to find your new property.

Veronica · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Lucy was a superb agent for us to sell our Teddington home, working hard as part of a great team at Chase Buchanan to get a large number of back to back viewings so that disruption for our young family was kept to a minimum. She then secured several good offers and helped us select the strongest one. Perhaps most importantly, she then kept on top of the whole chain to do what she could to facilitate a smooth sale and a great outcome for all parties in a condensed time frame. Like most moves it was stressful but she did a great job, thanks Lucy.PositiveResponsiveness, Quality, Professionalism, Value

Harry · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

Absolutely lovely agents - from the get go they were so helpful, Lianne heard our requirements and managed to immediately find us a prospective rental property! We went to see it and Jenna was there to show us around (she was fantastic from start to finish, helped us visualise what we would do with the place if it was ours) and then both ladies sped us through the referencing process with no hurdles at all. Fantastic experience compared to our past agents! Both Lianne and Jenna were happy to laugh with us and were very amiable and helpful. It felt so laidback and not a stressful process at all, which is hard to find if you’re trying to move in London - if you’re looking to live in Teddington, seriously give these two a call!

Betty · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 5/5

Google

We couldn't be happier with the service from Chase Buchanan. They didn't waste our time with properties they knew we wouldn't be interested in and Jenna was so lovely and patient with showing us around, not being pushy or forceful but allowing us to take our time. Both Jenna and Lucy were very friendly and approachable and made the transition very smooth. Will happily use them again and highly recommend.PositiveResponsiveness, Quality, Professionalism

Jeannine · 13 June 2022 · Chase Buchanan Teddington

★★★★★ 1/5

Trustpilot

AVOID THIS AGENCY

AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.

PIP · 10 June 2022 · Chase Buchanan, St Margarets

★★★★★ 1/5

Trustpilot

AVOID THIS AGENCY

AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.

Van · 10 June 2022 · Chase Buchanan Richmond

★★★★★ 5/5

Trustpilot

Chase Buchanan St Margaret’s

I can’t fault Gareth’s performance throughout my search for a property in the St Margaret’s area of Twickenham.Always responded to queries quickly and effectively, and with complete professionalism.Sorted. viewing and paperwork with as little hassle as required and as soon as the keys were handed over after care service was very helpful.Its never an easy experience to move homes but Gareth and Chase made it as stress free as possible

Gerry · 27 May 2022 · Chase Buchanan Richmond

★★★★★ 5/5

Trustpilot

The sales team in twickenham were…

The sales team in twickenham were incredible. Our house was a ‘fixer upper’ and not always to everyone’s taste but they provided a strong stream of potential buyers and diligently took it completion efficiently and effectively. They were nice to work with and show real knowledge of the local market. They didn’t fob us off with sales statistic but simply delivered results.

Sophie · 8 April 2022 · Chase Buchanan Richmond

★★★★★ 5/5

Google

I was very impressed with the service received from Chase Buchanan Twickenham, especially Catherine who was terrific, as was each and every member of the team. I would highly recommend Chase Buchanan.PositiveProfessionalism

Francis · 10 February 2022 · Chase Buchanan, St Margarets

★★★★★ 5/5

Google

The St. Margrets team were really friendly and professional. Highly recommendedPositiveProfessionalism

Tom · 10 February 2022 · Chase Buchanan, St Margarets

★★★★★ 4/5

Google

A big thanks to Pippa and Scott who were very helpful. Would recommendPositiveResponsiveness, Quality

Rybak · 10 February 2022 · Chase Buchanan, St Margarets

★★★★★ 5/5

Google

I purchased a flat through Sophie in the St Margarets' office and I found her to be very professional, helpful and very responsivePositiveResponsiveness, Quality, Professionalism

Maria · 10 February 2022 · Chase Buchanan, St Margarets

★★★★★ 5/5

Google

A big thank you to Pippa Stafford who helped me rent a lovely flat in St Margarets. Pippa was professional, answered all my questions and provided a high quality service.PositiveProfessionalism

C · 10 February 2022 · Chase Buchanan, St Margarets

★★★★★ 5/5

Google

Very professional and helpful

TIMOTHY · 10 February 2022 · Chase Buchanan, St Margarets