Trusted Agent profile
★★★★★
212 reviews across 2 offices and 3 platforms
Chartwell Residential has two offices, in London and Gravesend. Together they have 212 reviews on three platforms, rated 4.9 out of 5 overall.
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Chartwell Residential's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAnt was fantastic in helping me and my boyfriend buy our first buy to let together! Super friendly and always kept us in the loop. Would highly recommend Chartwell :)
Thank you for your lovely words. Wishing you the best of luck with your first investment!
5/5
GoogleI am a landlord and have been doing business with Chartwells now since 2005. Chartwells have always provided me with excellent tenants over the last 13 years for my properties. I'm a busy man so opt for their fully managed service which I have been delighted with. Keith & the rest of the team are a pleasure to deal with. In my view, Chartwells are the best letting / managing agent in NW Kent. I hope to be doing much more business with Chartwells over the coming years.
Hi Justin, Thanks for your lovely review and your continued business throughout the years and hopefully many more to come! THANKS from all the team at Chartwell
5/5
GoogleAn excellent professional, attentive, always available
5/5
GoogleHugo is an excellent professional, attentive and polite. He is always available to help with difficulties we encounter due to not having full knowledge of the language.
5/5
GoogleSuper speedy communication, very professional and dedicated!
5/5
GoogleThanks to Hugo for great support and service at the beginning of this year
5/5
GoogleVery quick responses, smooth process and very helpful at all times. Would recommend!
5/5
GoogleCouldn’t recommend enough, Hugo was a great help throughout the whole process
5/5
GoogleThey’ve done a very good work, thanks to Mr. Hugo and Miss. Lisa
5/5
GoogleThey are very professional and reliable. Meet all the needs and get things done quickly. One of the best agents I’ve ever met.
5/5
GoogleRitchie Savage was my representing agent was very professional,ensured a smooth letting process as a tenant highly recommend him
5/5
GoogleI have just relocated to London, and Chartwell have been marvellous with all their help, particularly Lisa and Lava. I would highly recommend them to anyone who is looking for a rental agency; they are second to none.
5/5
GoogleGreat service from Hugo throughout the process. He was always on hand to answer any questions and secured us a fantastic property. I would highly recommend using Chartwell Residential
5/5
GoogleExtremely pleased with Chartwell's service. My agent, Hugo Pires made the entire process extremely efficient and stress-free. The pictures and description on the advertisement were spot on. I took the first property I viewed. Hugo also made a huge effort in maintaining excellent communication and he is definitely one of the best agents around. My very special thanks to Hugo and Chartwell.
5/5
GoogleHad a great experience working with Chartwell on a recent let. My consultant, Hugo Pires, worked with diligence and sincerity throughout and eased us through the entire process from start to finish. Hugo's approach has been welcome and refreshing.
5/5
GoogleGreat customer service while preparing to move into our new flat. Our Chartwell Office Administrator/Agent contact, Jessica, has been incredibly helpful in ensuring seamless moving. A big thank you!
5/5
GoogleHighly recommend Chartwell Residential. Helpful and accommodating staff (in particular, Jessica) who went above and beyond in terms of helping us find a property and get everything sorted for our move. One of the best estate agents I've dealt with in London.
5/5
GoogleI was most impressed with Chartwell's efficiency, attention to detail and personal service during a recent property transaction. Ritchie could not have been more helpful and prompt in responding to any queries. I highly recommend the agency following my very positive experience.
5/5
GoogleI have recently used Chartwell Residential to find a flat for my relocation to London. From the beginning of the process to present, Hugo the agent assigned to us, has been extremely helpful, professional, friendly and responsive. Thank you very much! I would definitely recommend if you are looking for property in the area.
5/5
GoogleAnt was fantastic in helping me and my boyfriend buy our first buy to let together! Super friendly and always kept us in the loop. Would highly recommend Chartwell :)
Thank you for your lovely words. Wishing you the best of luck with your first investment!
1/5
GoogleStay away. Especially from Keith. Don't expect timlyt repsonses or professionals. Don't expect you money back on time either.
5/5
GoogleThey are very helpful and quick to take an action for even tenants. I had had a very hard time with irresponsible and unprofessional agents for a long time before. Chartwell is the best experience to me.
Thanks for being a great tenant of ours and glad to hear you've enjoyed your experience with us. Thanks from all the team at Chartwell.
5/5
GoogleWe have dealt with Chartwell for many years. We would highly recommend them.- always helpful, efficient and reliable. Keith and the team have been great -Thank you!
Thanks for your lovely review. We appreciate your loyalty & continued business throughout the many years working together. … More
1/5
GoogleDon’t let the friendly facade fool you. We rented a property for 7 months through Chartwells. The rental manager initially struck us as a very kind and helpful estate agent, and he initially arranged some painting to be done not long after …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 117 reviews rated 4.9 out of 5, followed by Gravesend with 95.
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