5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
CBRE Residential reviews
★★★★★
543 reviews across 4 offices and 2 platforms
CBRE Residential has 543 reviews across four offices (Canary Wharf, Marylebone, Vauxhall and Covent Garden) and two platforms, rated 4.7 out of 5 overall. CBRE Residential has the most, 220. Checked 9 October 2026.
430
Reviews on Google
All 4 offices
113
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers6 reviews
Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ...Read all 6 from sellers
Buyers2 reviews
Darren was available throughout the entire process - kept us updated and informed and always with a professional and friendly manner. A pleasure to deal with ...Read all 2 from buyers
Landlords6 reviews
I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ...Read all 6 from landlords
Tenants84 reviews
First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ...Read all 84 from tenants
Our offices
CBRE Residential's four offices, most reviewed first. Each has its own page.
- CBRE ResidentialMillennium Harbour, 22 Westferry Road, E14 8LW220 reviews · 205 on Google (4.6)0 in the last 90 days
- CBRE ResidentialHenrietta House, Henrietta Place, W1G 0NB158 reviews · 135 on Google (4.7)0 in the last 90 days
- CBRE Residential12a Flagstaff House, 9 St George Wharf, SW8 2LE90 reviews · 90 on Google (4.9)0 in the last 90 days
- CBRE Residential9-12 Bow Street, WC2E 7AB75 reviews · 0 on Google0 in the last 90 days
Latest reviews from every CBRE Residential office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFiona at CBRE was definitely a level above any other lettings agency we have seen during a home search; professional, responsive and accommodating for any of our specific requests. She made it a lot easier for us to find our fit!
5/5
GoogleFiona did a great job by helping us out to rent a place within very short notice (3-4 days) during already tough situation with Covid19. Thanks!
5/5
GoogleWonderful experience with Fiona.
5/5
GoogleFiona was really helpful and made the process really straightforward.
5/5
GoogleFiona was great and got things sorted out quickly -- thank you!
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service by Alex at CBRE for our recent flat move. Efficient and professional.
5/5
GoogleRating only, no written review.
5/5
GoogleDarrell Rebess helped me during the purchase of a new build with high quality services and valuable recommendation. Get the offer procedure smoothly and follow up professionally through out the purchasing process. Deserved a 5 stars.
1/5
GoogleUnfortunately we experienced very bad service with CBRE. After we signed the tenancy agreement and paid the deposit, we were left alone and had to chase the agent Jovita and the property manager Charley for everything. We moved in one week ago and they still have not activated Switch2 hot water, so we haven’t had a hot shower for a week now. Still trying to get hold on anybody in CBRE to try to solve this problem but apparently they are “working from home” so nobody is replying to emails or picking up our calls. All in all very disappointing service. Let’s see how many months we need to wait until we can live like humans again.
5/5
GoogleErmal Dylan is an excellent estate agent and has never let me down. I go to CBRE when I need expert property advice and a job done quickly.
5/5
GoogleErmal Dulaj is a fantastic agent. He was knowledgable and helpful throughout the whole lettings process.
5/5
GoogleErmal was great, always available to answer our questions!
5/5
GoogleErmal was really helpful in discussing my current portfolio and some of the new planned developments. Helpful chap
5/5
GoogleExcellent communication, dealt with Ermal Dulaj who was efficient and relentless in finding a tenant for my property
5/5
GoogleThis company helped me find an appartment in central London. They never made it feel like I had to buy the place and never put any pressure on me. They were very knowledgeable and were very easy to talk to.
1/5
GoogleThis company does not respond to enquiries, does not reply to emails, does not answer the phone, does not phone back and advertise properties that aren't available. If you check out the Trust Pilot reviews you will see how bad this company really is.
5/5
GoogleIt has been great experience renting through CBRE. I must thank Alex Myles, Senior Letting Negotiator for being exceptionally professional and supportive, we could not ask for a better and smoother process.
5/5
GoogleFiona was brilliant with our search from start to finish! She was flexible with viewings due to the WFH situation, highly responsive and had all answers to our questions. Great experience - thank you!
1/5
GoogleRating only, no written review.
5/5
GoogleAmazing hotel! Great value for money, outstanding customer service and was made to feel welcome and safe the entire time. Gorgeous room and lovely breakfast, which was well socially distanced. Overall an amazing stay, we will definitely be back!
5/5
GoogleThis was my first time moving into an apartment, as well as living alone, and my expectations of how much stress it would be to do it alone were high. However, I was very fortunate enough to have Alex Myles assist me with the whole process!! He was very helpful and reachable for the two months we were in touch. I had a smooth and easy experience, something I did not anticipate! Alex as well as CBRE are very reliable and trustworthy, I highly recommend looking at their properties, as both the properties and experience with them are outstanding.
5/5
GoogleDarrell Rabess communicates very efficiently and understands my requirement. He demonstrated the features of the flat convincingly and were able to make a virtual viewing experience as good as seeing the completed flat itself. He was also quick to let me know when an opportunity to buy was presented. Thanks Darrel!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CBRE Residential
How many reviews does CBRE Residential have?
CBRE Residential has 543 reviews across its four offices, rated 4.7 out of 5 overall: 430 on Google, 113 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which CBRE Residential office has the most reviews?
CBRE Residential has the most, with 220 reviews rated 4.6 out of 5, followed by CBRE Residential with 158.
Where are CBRE Residential's offices?
CBRE Residential, Millennium Harbour, 22 Westferry Road E14 8LW; CBRE Residential, Henrietta House, Henrietta Place W1G 0NB; CBRE Residential, 12a Flagstaff House, 9 St George Wharf SW8 2LE; CBRE Residential, 9-12 Bow Street WC2E 7AB.
What do sellers say about CBRE Residential?
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ..."
What do landlords say about CBRE Residential?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Winona wrote: "I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ..."
What do tenants say about CBRE Residential?
84 reviews from tenants, rated 5.0 out of 5 on average. For example, Tatjana wrote: "First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.