CBRE Residential Marylebone reviews

★★★★★ 5/5

Google

I had the pleasure of working with Dmitri Kuzminskis for the buying of my property at the Lock, and I couldn't be more impressed with the experience. From our very first meeting, he demonstrated a high level of professionalism, market knowledge, and dedication that made the entire process seamless and stress-free. I highly recommend Dmitri to anyone looking for a trustworthy and reliable sales manager. They truly made what could have been a stressful experience into a smooth and successful journey.

Moubani · 13 August 2025

★★★★★ 5/5

Google

We were looking for a while before we came across the lock development at greenford quay. Dmitrijs Kuzminskis was kind enough to show us around and was very helpful and informative about the area and the project. We looked at a few different options and managed to decide on a property. It was a very pleasant experience and we could not be happier with the purchase. Thank you very much.

Monica · 13 August 2025

★★★★★ 5/5

Google

Mary-Felicia was brilliant throughout the entire process end to end. She was super responsive via email and call when we were enquiring about the property, 100% at hand for answering queries and providing updates during referencing and ensured the process was completed as smoothly and quickly as possible. Thanks to Mary-Felicia this has been the easiest moving process I’ve experienced so far. Thanks for your professionalism and going above and beyond to make this experience so easy :)!

Karum · 24 May 2024

★★★★★ 5/5

Google

Dmitrijs Kuzminskis was very helpful and always willing to assist us with any questions we had. It was a great experience buying at the lock. He guided us till the end until we got the keys. Very grateful for all the help.

Dalia · 13 August 2025

★★★★★ 5/5

Google

The sales process for our new home at the Lock, Greenford was managed by Dmitrijs Kuzminskis from CBRE Ltd. Right from showing the apartment till the close of sale, we found Dmitrijs to be extremely knowledgeable and consultative. His …

Tithi · 13 August 2025

★★★★★ 5/5

Google

I was looking to rent a house, and Jame was the sales agent who helped us find the perfect flat in West Hendon. From the very beginning, Jame was professional, attentive, and genuinely helpful throughout the entire process. He listened to our needs, answered all our questions promptly, and made the whole experience smooth and stress-free. Thanks to his dedication and local knowledge, we found a great place that suits us perfectly. I really appreciated his honesty and clear communication, qualities that can be hard to find. I highly recommend Jame to anyone looking to rent in the area!

Sergio · 17 April 2025

★★★★★ 5/5

Google

We are very pleased to have found our new home at the lock in Greenford. Thanks to Dmitrijs K for being very helpful and professional throughout the process, we couldnt be more happier :)

Emma · 13 September 2025

★★★★★ 5/5

Google

The Lock is a fantastic development and we really like the community feel of it. We really enjoy living here all thanks to Dmitrijs Kuzminskis for making our purchase journey smooth and easy. Thank you

Maria · 13 August 2025

★★★★★ 5/5

Google

Alex was a fabulous person to work with. Always helpful and responsive. Made the process as easy as it was possible to do.

Shahzad · 13 November 2025

★★★★★ 5/5

Google

Great Experience with CBRE. Alex Jaffray has been amazing in liaising with the developer and helped answer many questions and doubts I had and been a great support during the process.

D · 20 May 2025

★★★★★ 5/5

Google

I purchased a flat in Greenford through CBRE, and I couldn’t be more satisfied with the experience. A special thanks goes to their agent, Dmitrijs, whose professionalism and support made the entire process smooth and stress-free. I'm very happy with my new home, the neighborhood is friendly and well-connected, the environment is peaceful and green, and the flat itself is in good condition. Overall, it was a great experience.

Michael · 13 August 2025

★★★★★ 1/5

Google

Van driver WN75 HWK. This man should not be on the road, very dangerous driving, stuck his finger out the window as he cut me up doing around 60mph in a road works 40mph on the a428. Then proceeded to overtake an artic lorry while another lorry was oncoming and had to move into the layby. He got that far.... 10 minutes later I seen parked up in waitrose bedford car park, He should not be driving at all let alone CBRE.

John · 13 December 2025

★★★★★ 5/5

Google

Eric is the best sales I’ve ever met. Thank you for showing me in Marylebone

Ful · 13 May 2025

★★★★★ 5/5

Google

I’m glad I found James F when I felt a bit lost in my house hunting. I told him what I was looking for and my situation. When we met, he had already prepared several similar places for me to view, which was super helpful. In the end, I …

Blanche · 13 May 2025

★★★★★ 5/5

Google

Was thoroughly impressed by Wilbur Rodrigues when been shown a variety of flats in Spinners Yard to suit our needs, both furnished and unfurnished. He knew lots about each flat, even down to sq ft and provided honest information throughout. Would recommend

Rowan · 7 August 2025

★★★★★ 5/5

Google

Alex and Aminah from CBRE guided me and my fiance through the buying process at higgs yard. Initially contact was made with Alex who was extremely helpful and honest with us about the property that we were interested in. Aminah took over …

Cormac · 13 July 2025

★★★★★ 5/5

Google

I had the pleasure of working with Carolina Santos from CBRE, and the experience was outstanding. I’ve been consistently impressed by her professionalism, responsiveness, and attention to detail. Our business interactions have always been …

Zhongqiu · 13 July 2025

★★★★★ 1/5

Google

I contacted Kelly CBRE and the company through email about the flat I am currently living in and they take months to never even reply and when they do it’s only about asking for payment. Yet I’ve been living in the current flat I am living in for months just for my name to not be put on the tendency contract, we contacted her for months to get my name on it and she ghosted us. FYI I paid for 6 months beforehand and she ghosted me and my cousin after we made the payment. All they care about is money, and now I also don't have a tendency history because she was too lazy to reply to our email.

Monik · 1 January 2025

★★★★★ 5/5

Google

James (CBRE) was extremely helpful and patient through the process - right from viewing through lease signing. It was great to have his support in this house hunt journey. Thank you for all the help and guidance.

Saloni · 30 April 2025

★★★★★ 5/5

Google

It was a pleasure dealing with Dmitrijs Kuzminskis whilst buying at The Lock, very helpful and polite, always happy to help our family throughout the buying process.

Gabriele · 13 August 2025

★★★★★ 5/5

Google

CBRE are the best agents I have had the pleasure of working with. Ben and the team always went above and beyond to support my search and work around my busy schedule, even taking time outside of normal working hours to accommodate me & helping me secure a deal while I was in the midst of a very difficult time in my life. They helped me secure a good deal on my dream apartment. Happy to recommend CBRE to anyone.

Jon · 31 July 2019

★★★★★ 5/5

Google

I have been a tenant with CBRE for close to ten years and have always been very well looked after. This 5 star review is for the outstanding service I received from my tenancy manager, Nicola Burns, who recently helped me to renew my lease swiftly and with the utmost professionalism. Nicola made the whole process quick and extremely easy for me. She went above and beyond to assist me and was a joy to deal with from start to finish. I recommended most highly!

Amanda · 28 July 2019

★★★★★ 5/5

Google

I typically don’t leave many reviews, but they were extremely helpful when I was trying to determine a letting agent to use in London, and I want to share my experience so it can help other tenants. If you are ever looking for a letting agent, I highly recommend using Ben Brower from CBRE. He is fantastic at communication, knowledgeable about the properties, patient, and constantly went above and beyond when I am certain other agents would have given up. To shed some light on my situation, I am an American moving to London on a visa with a US employer and no rental history in the UK. Needless to say, it was far from a straightforward situation. But Ben was able to navigate me through the complexities of UK letting laws and referencing, and I ended up with a stunning apartment. I have been there for a week and everything exceeds my expectations and I am beyond happy. With the timing of the visa I was unable to view the properties in person and because of that I was hesitant to trust anyone. Most of the time you feel like the letting agent is on the landlord’s team and you simply have to give in on all accounts. This was not the case with Ben, I truly felt like I had a teammate in the process. He was always upfront about everything and there was never any hidden fees or clauses in the contract. His consistent communication was one of the first things I realized and gave me the peace of mind. I never had to follow up with him, he was constantly keeping me informed of the status and what needed to be done next. He never made it feel like I was burdening him. Not only is he great at his job, but he goes above and beyond the call of duty. I had a very limited time I wanted to move into my apartment in London so I did not waste money staying in a hotel nearby. My move in date was during the Christmas holidays and even though he was on holiday, he still helped to complete the process so I could move into the apartment on the day I wanted to move. I don’t know many people who would be willing to do that if they are on holiday. I am forever thankful!

Matt · 28 July 2019

★★★★★ 5/5

Google

Emily Baker is a property manager I work alongside with dealing with all electrical appliance problems for the tenants (appliance engineer). She is very easy to work with and responds very quickly and deals with all her tenants very quickly. If ever I have a query about something for one of the properties she finds out the answer really quick. Its been an absolute pleasure working with Emily the past couple of years and I hope we work together for many more! Carlo Saraniti is also another member of staff I work with in property management dealing with any appliance problems tenants may have. He answers emails quickly and we work hard together to make sure any issues tenants may have are solved as quick as we possibly can without too much fuss. I enjoy working with Carlo and CBRE and hope we will be working together for a very long time!

Ian · 28 July 2019