Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleNever met anyone more incompetent and unprofessional than Kimberly Miranda and Meg Jackson. I was a tenant with CBRE for 1 year, and I had several important issues with them. The main is that I reported that my heating did not work on the 8th January. Both of them did absolutely nothing for 2 months. I had to search and reach out to my landlord on LinkedIn (!!) to make him aware of my issues with heating as well as of the negligence towards his property that CBRE were demonstrating. The landlord then told them to sort the issue immediately as it was utterly unacceptable that a paying tenant is without properly functioning heating for 2 months during the depts of winter. During this time, I basically had a full time job chasing these two, who in the end still failed to find a solution and the landlord (who pays them to manage his property!) had to look for the right contractor himself as Kimberly and Meg were both incapable of doing so on their own. I have now luckily moved out, but of course the problems persist as it’s been more than a week since my last tenancy day, and they have yet to send me the check out inventory, and god knows when I’ll see my deposit back as I’ll probably have to open a case with TDS given their incompetence throughout the whole tenancy. Oh and when I moved in, they of course forgot to leave the keys to the flat, and also did not leave me with an emergency number to call. I had movers coming and I couldn’t enter the property for hours. The security of the building then let me in with the spare key, but again, it’s the very basic job of an estate agent to provide the keys to an apartment on the first day. I had even sent them a reminder, and even so, they forgot (bare in mind I’m not their project manager, they shouldn’t be sent reminders, but even if you go the extra mile, they will still NOT do their job). Absolutely shameful behaviour, avoid if you’re both a tenant or a Landlord, as you’ll be paying them and still do more work than if you didn’t, so big is the mess they create.
Arianna · 13 March 2026 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough demonstrated excellent knowledge and provided valuable assistance. I would recommend him without hesitation.
Sanjay · 13 February 2026 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough was extremely helpful and demonstrated a high level of knowledge. He provided clear and informative guidance, and I would confidently recommend him.
Arvind · 13 February 2026 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough provided excellent support; he was well-informed, professional, and I would definitely recommend him
Jeevan · 13 February 2026 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough was extremely helpful throughout the entire process. He was informative, highly knowledgeable, and took the time to clearly explain everything. His professionalism and attention to detail made the experience smooth and stress-free, and I would confidently recommend him to anyone.
Flear · 13 February 2026 · CBRE Residential
★★★★★ 1/5
GoogleVan driver WN75 HWK. This man should not be on the road, very dangerous driving, stuck his finger out the window as he cut me up doing around 60mph in a road works 40mph on the a428. Then proceeded to overtake an artic lorry while another lorry was oncoming and had to move into the layby.
He got that far.... 10 minutes later I seen parked up in waitrose bedford car park,
He should not be driving at all let alone CBRE.
John · 13 December 2025 · CBRE Residential
★★★★★ 5/5
GoogleRating only, no written review.
Shaafi · 13 December 2025 · CBRE Residential
★★★★★ 5/5
GoogleRumi was an amazing agent to work with , always available and showing the apartments that made sense to us. I totally recommend working with her!
Guilherme · 13 November 2025 · CBRE Residential
★★★★★ 5/5
GoogleAlex was a fabulous person to work with. Always helpful and responsive. Made the process as easy as it was possible to do.
Shahzad · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Alex was able to provide you with such excellent service and make the process smooth and efficient. Your feedback is incredibly valuable to us, and it is wonderful to know that our efforts are appreciated. We look forward to continuing to serve you in the future.
★★★★★ 5/5
GoogleJames was super helpful throughout the renting process and should a ton of different apartments for us to finalize the best. Great work!
Pratham · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that James was able to assist you effectively throughout the renting process and help you find the perfect apartment. Your kind words … More
★★★★★ 5/5
GoogleWe had such a great experience working with James! Even though we never met in person, he was always quick to respond, super helpful, and made everything really easy for us. Thanks to his effort and great communication, we found a beautiful …
Alexandra · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that James was able to assist you so effectively and that his efforts made your apartment search both easy and enjoyable. It's … More
★★★★★ 5/5
GoogleJames was great guy
He helped me to choose my flat and explained everything clearly.
Abdullah · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that James was able to assist you effectively in choosing your flat and that his explanations were clear and helpful. Your feedback is greatly … More
★★★★★ 5/5
GoogleJames Feltham has been very cooperative and very prompt in response to the queries raised. James was prompt enough in his actions related to providing the studio with all terms and explained everything clearly, which shows his commitment to his work.
Rajan · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that James Feltham was able to assist you promptly and effectively. Your feedback is incredibly valuable, and it’s wonderful to know … More
★★★★★ 5/5
GoogleIt was my first time renting an apartment in the UK and James guided me throughout the whole process. He was transparent from me since the first day and made sure I got the house I wanted. Thank you so much.
Aarush · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you for taking the time to share your experience with us. We are thrilled to hear that your first apartment rental in the UK went smoothly and that James was able to guide you through the process with transparency and dedication. Your … More
★★★★★ 5/5
GoogleI had a great experience renting my flat through CBRE Residential.
James was very professional, responsive, and helpful throughout the entire process. …
Ömer · 13 November 2025 · CBRE Residential
★★★★★ 5/5
GoogleTom clough was extremely great when I found my first rental property in Leeds. He was enthusiastic, helpful and professional.
Seb · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Tom Clough was able to assist you so effectively in finding your first rental property in Leeds. Your kind words about his enthusiasm, … More
★★★★★ 5/5
GoogleTom clough was extremely helpful when I moved into my property in Leeds. Very good service and extremely professional from start to finish!
R · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Dear Reece Freeman,
Thank you so much for taking the time to share your positive experience with us. … More
★★★★★ 5/5
GoogleTom clough was extremely professional and helpful from start to finish and I am impressed and satisfied with the assistance he provided.
Callum · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Tom Clough provided you with professional and helpful service throughout your journey. Your satisfaction is our top priority, and it is … More
★★★★★ 5/5
GoogleTom Clough was very professional and enthusiastic when helping me find a property in Leeds, I was really satisfied with everything and would recommend.
Callum · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Tom Clough was able to assist you professionally and enthusiastically in finding a property in Leeds. Your satisfaction is our top … More
★★★★★ 5/5
Google5 star service from Tom Clough. Really great attitude and professionalism when helping me move into a property in Leeds. Any questions/concerns I had he dealt with efficiently and made the whole process very smooth. Cheers Tom!
Arjun · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Tom Clough provided you with exceptional service during your move into your new property in Leeds. It's wonderful to know that his professionalism and great attitude made the process smooth and efficient for you.
We truly appreciate your kind words and your 5-star rating. Your feedback motivates us to continue delivering the highest level of service to all our clients. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
Google5 star review for staff member Tom Clough. I found him very helpful while moving into a property in Leeds. He was very polite, kind and knowledgeable about the property. He acted professionally and definitely has some great sales skills.
Darshan · 13 November 2025 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough was great and effective in getting me moved in
Ewan · 13 November 2025 · CBRE Residential
★★★★★ 5/5
GoogleTom Clough was really great on our viewing, extremely knowledgeable and helpful!
Sylvie · 13 November 2025 · CBRE Residential
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Tom Clough was able to provide you with knowledgeable and helpful service during your viewing. Your feedback is incredibly valuable to us, and we are delighted to know that you had such a great experience.
We strive to offer the best service possible, and it's always rewarding to hear when we meet our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing CBRE Residential.
★★★★★ 5/5
GoogleRating only, no written review.
Tara · 13 November 2025 · CBRE Residential
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
