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CBRE Residential reviews

4.7

★★★★★ Excellent

543 reviews across 4 offices and 2 platforms

www.cbreukresidential.com

CBRE Residential has 543 reviews across four offices (Canary Wharf, Marylebone, Vauxhall and Covent Garden) and two platforms, rated 4.7 out of 5 overall. CBRE Residential has the most, 220. Checked 9 October 2026.

Google logo

4.7 / 5

430

Reviews on Google

All 4 offices

View Agents logo

5.0 / 5

113

Reviews on View Agents

All 4 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CBRE Residential's four offices, most reviewed first. Each has its own page.

Latest reviews from every CBRE Residential office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Really good experience, Karim was always reliable during the whole process. Passing down information and mediating the whole process was a breeze. 5*

José · 9 July 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We will be sure to let Karim know how pleased you are with his service and look forward to assisting with your future property needs.

5/5

Google

Rating only, no written review.

Venkat · 30 June 2023 · CBRE Residential

5/5

Google

Best offices in town.

Adrian · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you Adrian. We are very proud of Henrietta House and are pleased to hear that you enjoy it as well.

5/5

Google

Great, convenient and efficient

A · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us.

5/5

Google

Esteban was great every step of the way; went to bat for me and made it an easy process

Scott · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We will be sure to let Esteban know how pleased you are with his service and look forward to assisting with your future property needs.

5/5

Google

Esteban is the best estate agent! Highly recommended. Good experience.

Georgina · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We will be sure to let Esteban know how pleased you are with his service and look forward to assisting with your future property needs.

5/5

Google

5 stars for Deena! Our facility manager is always very supportive and responds promptly.

K · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We will be sure to let Deena know how pleased you are with the service she provides.

5/5

Google

Karim was knowledgable, personable, and went out of his way to show me a large number of apartments, so I could make the best possible choice based on full information. Karim is also responsive, no long waits before he gets back to you. Thanks for an excellent experience Karim!

Patrick · 30 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Hi Patrick, Congratulations on your new apartment, and thank you for sharing your 5-star experience with us! We really appreciate your taking the time to provide the details about your house search with Karim, and we will be sure to let him know just how pleased you are with his service. We look forward to assisting with your future property needs.

5/5

Google

5 stars for Deena! Our facility manager is always very supportive and responds promptly.

K · 28 June 2023 · CBRE Residential

Agent replied · 24 March 2024

Thank you for sharing your 5-star experience with us. We will be sure to let Deena know how pleased you are with the service she provides.

5/5

Google

Karim is my agent. The whole renting process is very smooth. When I don’t understand the application form, he will help me read it. The service after signing is also very considerate. The first agent I met is a good agent. I am very satisfied.

Man · 1 June 2023 · CBRE Residential

Agent replied · 30 July 2023

Congratulations on your new home, and thank you for sharing your 5-star experience with us. We'll be sure to let Karim know just how pleased you are with his service and look forward to assisting with your future property needs.

5/5

Google

I wanted to take a moment to express my sincere appreciation for the outstanding work Ms. Kelly Canham and Mr. Daniel Eamer have done. Their hard work, dedication, and attention to detail have truly made a difference, and I feel fortunate to have had the opportunity to work with them. Their commitment to excellence is evident in everything they do, and they consistently goes above and beyond to ensure that the work is completed to the highest standards. Their positive attitude and enthusiasm are infectious, and they have been a pleasure to work with. Please know that their contributions have not gone unnoticed, and they are greatly appreciated. Thank you for everything they have done, and I look forward to continuing to work with them in the future.

Danny · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We love receiving detailed feedback to pass on to our team, and I know that Daniel and Kelly will be delighted to hear your kind words. We appreciate your business and look forward to helping with your future property needs.

5/5

Google

Rating only, no written review.

Steve · 31 May 2023 · CBRE Residential

5/5

Google

Chiara goes above and beyond, highly recommend working with her.

Giovanni · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We'll be sure to let Chiara know just how pleased you are with her service.

5/5

Google

Chiara and her colleagues are helpful during the letting process of my apartment

Andy · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We'll be sure to let Chiara know just how pleased you are with her service.

5/5

Google

Chiara from CBRE is responsive and patient. The communication is clear and efficient.

Think · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We'll be sure to let Chiara know just how pleased you are with her service.

5/5

Google

Mr Karim is absolutely nice and warm-hearted, and indeed a good person, I would absolutely recommend him!!!

Momoko · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We'll be sure to let Karim know just how pleased you are with his service.

5/5

Google

5 stars for Chiara! She is so friendly and patient, she helped us with all the problems we had when we just moved in.

王嘉怡 · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Hi! Thank you for sharing your 5-star experience with us. We'll be sure to let Chiara know just how pleased you are with her service and look forward to assisting with your future property needs.

5/5

Google

I was extremely impressed with Jessica Kwok‘s knowledge, professionalism and dedication to getting the job done. Jessica made the entire experience stress- free and was always available to answer any questions I had and gave me the great advice and provided excellent negotiation skills.

Fu · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We love receiving detailed feedback to pass on to our team, and we know that Jessica will be delighted to hear your kind words. We appreciate your business and look forward to helping with your future property needs.

5/5

Google

Excellent communication from start to finish. Chiara in the lettings team has been fabulous to work with and achieved the rental of my property at the price and timeline discussed. Couldn't recommend highly enough.

Stuart · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We are delighted to have been given the opportunity to assist in letting your home and we will be sure to let Karim know just how pleased you are with his service. We look forward to assisting with your future property needs.

5/5

Google

Adam and his team spoke to the landlord straight away , obtained an early excellent offer and negotiated a good deal . Adam has been so friendly , helpful , worked to solve problems outside the selling remit , kept focused and persistent and patient throughout and was an excellent bridge between tenant and landlord. Well done on making things happen in a tough market

Chuanyu · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Congratulations on your new home, and thank you for sharing your 5-star experience with us. We will be sure to let Adam know just how pleased you are with his service and look forward to assisting with your future property needs.

5/5

Google

Our experience with Adam Dockley was 100% positive. We’re moving from Sydney to London and had very limited time to find a place to live. Adam made the process easy and we appreciated his patience and expertise. He was extremely valuable to us and I don't think we could have done this without him. We would highly recommend Adam to all our friends who are moving to London!

Ekaterina · 31 May 2023 · CBRE Residential

5/5

Google

My experience with CBRE so far has been great. Seamless communication, quick resolution of problems, and good interaction with the Landlord. Kelly (property manager) is always quick to respond, and attentive to needs and details.

Pato · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. We love receiving detailed feedback to pass on to our team, as we're sure that Kelly will appreciate hearing your kind words related to the service she provides.

5/5

Google

Jessica Kwok is a fantastic property manager who I have had the pleasure of working with for over a year now. She has been an incredibly reliable support for me and takes great initiative in actively managing my property. Thank you for your time and tireless efforts in ensuring that I have a stellar client experience!

Muhammad · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Thank you for sharing your 5-star experience with us. Jessica is a top-notch property manager, and we're delighted to hear how pleased you are with her service. We appreciate your business and look forward to continuing to assist with your property needs.

5/5

Google

My experience with Karim at CBRE has been excellent! He has gone above and beyond to help me find and secure my dream apartment. He has been very helpful and prompt in his communication. It has all been positive so far and I would recommend him to anyone looking for a property to rent :)

Tootsie · 31 May 2023 · CBRE Residential

Agent replied · 30 July 2023

Congratulations on your new home, and thank you for sharing your 5-star experience with us. We'll be sure to let Karim know just how pleased you are with his service and look forward to assisting with your future property needs.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CBRE Residential

How many reviews does CBRE Residential have?

CBRE Residential has 543 reviews across its four offices, rated 4.7 out of 5 overall: 430 on Google, 113 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which CBRE Residential office has the most reviews?

CBRE Residential has the most, with 220 reviews rated 4.6 out of 5, followed by CBRE Residential with 158.

Where are CBRE Residential's offices?

CBRE Residential, Millennium Harbour, 22 Westferry Road E14 8LW; CBRE Residential, Henrietta House, Henrietta Place W1G 0NB; CBRE Residential, 12a Flagstaff House, 9 St George Wharf SW8 2LE; CBRE Residential, 9-12 Bow Street WC2E 7AB.

What do sellers say about CBRE Residential?

6 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ..."

What do landlords say about CBRE Residential?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Winona wrote: "I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ..."

What do tenants say about CBRE Residential?

84 reviews from tenants, rated 5.0 out of 5 on average. For example, Tatjana wrote: "First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ..."

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.