5/5
View AgentsOutstading, prompt, polite.
Lydia recently helped us with adding a new tenant to our contract. She took all the hassle out of the process and made life really easy for all involved. Really professional and a pleasure to deal with.
Trusted Agent profile · Greater London and London
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CBRE Residential reviews in Canary Wharf, Marylebone, Vauxhall and 1 more
★★★★★
543 reviews across 4 offices and 2 platforms
CBRE Residential has four offices, in Canary Wharf, Marylebone, Vauxhall and Covent Garden (Greater London and London). Together they have 543 reviews on two platforms, rated 4.7 out of 5 overall.
430
Reviews on Google
All 4 offices
113
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers6 reviews
Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ...Read all 6 from sellers
Buyers2 reviews
Darren was available throughout the entire process - kept us updated and informed and always with a professional and friendly manner. A pleasure to deal with ...Read all 2 from buyers
Landlords6 reviews
I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ...Read all 6 from landlords
Tenants84 reviews
First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ...Read all 84 from tenants
Our offices
CBRE Residential's four offices, most reviewed first. Each has its own page.
- CBRE Residential Canary WharfMillennium Harbour, 22 Westferry Road, E14 8LW220 reviews · 205 on Google (4.6)0 in the last 90 days
- CBRE Residential MaryleboneHenrietta House, Henrietta Place, W1G 0NB158 reviews · 135 on Google (4.7)0 in the last 90 days
- CBRE Residential Vauxhall12a Flagstaff House, 9 St George Wharf, SW8 2LE90 reviews · 90 on Google (4.9)0 in the last 90 days
- CBRE Residential Covent Garden9-12 Bow Street, WC2E 7AB75 reviews · 0 on Google0 in the last 90 days
Latest reviews from every CBRE Residential office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsOutside the Box
It is such a breath of fresh air to deal with a genuine professional agent in London in a market which is saturated with inexperienced, unprofessional agents. Emily went above and beyond our expectations and really took the time to listen to our requirements. Following a number of viewings Emily thought outside the box and mentioned a property which was soon to be available which sounded ideal but she had not yet viewed herself. As we were ahead of the curve on this one Emily arranged a visit for us and thanks to her proactive approach and foresight the apartment was ideal. Thanks Emily :)
5/5
View AgentsExcellent Service
Lydia has been extremely helpful, attentive and thorough and we are very grateful for her hard work.
5/5
View AgentsRating only, no written review.
5/5
View AgentsExceptional
Will and I spoke in connection with a flat I was looking to rent. Whilst that flat was not available for the dates I required, Will kept my details on record. A few weeks later whilst I was abroad he contested me about a potential flat which he felt would suit my requirements. Although I couldn't view it in person (due to being abroad) Will went out of his way to facilitate my situation including sending photos and enabling me to conduct a FaceTime viewing from Toronto! I ended up reserving the flat. Whilst there were delays with my ultimately getting the flat (due to contractor/developer issues), Will was available to respond to my (numerous) requests for information and updates and in doing so was able to manage both my concerns (as tenant) and no doubt the landlords too. He was prompt, considerate, efficient and always went beyond normal expectations even ultimately assisting with helping me to move boxes and deal with post completion matters after I was technically someone else's responsibility. I cannot but recommend Will in the highest terms - an exceptional agent and a credit to his team.
5/5
View AgentsVery Professional
Jessica assisted in my search for a central London Apartment, Communication was swift and viewings on time. Although we unfortunately did not find the correct property in the time frame, I would have no hesitation to go back to Jessica and CBRE should I need to continue my search. Highly recommended for her professional approach to lettings.
5/5
View AgentsRenewal
Lydia had been very helpful during the whole process. She even went above and beyond her duty when things needed to get fixed in my flat even after I have already agreed to renew my lease.
5/5
View AgentsMy dealings with Mike Knowles has been nothing short of excellent!
I put great emphasis on prompt service and attention to detail. Mike Knowles has displayed these attributes and responded to my queries very quickly. I was contemplating between CBRE and another company but because of Mike Knowles' high service level.s, I decided to appoint CBRE over another management agent.
5/5
View AgentsEmily Poole - Excellent Agent, Detailed, very thorough - Highly Recommended
We have had excellent experiences with Emily Poole, As a housing company from the US, Emily has been very accommodating, She has located the perfect properties for us every time. She clearly understands our needs and is always on the hunt for the perfect spaces for us. She is always professional and courteous, and has very strong relationships with the owners, which makes the letting process quick and easy. We highly recommend Emily Poole.
5/5
View AgentsEmily is professional, efficient, and fun to work with.
We moved to the UK this year, and Emily went out of her way to help us find a flat. When she and I met up and she said "We're going to see nine places this afternoon" I thought she was joking. Sure enough, she had arranged access to a range of places, making the best possible use of my time. Each time a place wasn't right for us, I'd say "Nope" and she'd say "Right then, on we go." without attempting to talk me into anything. We love where we're living now, and the next time we're looking for a place to live, I'll contact Emily first. I trust her, and enjoy working with her..
5/5
View AgentsProfessional and Friendly
Marcin was very helpful. He was Concerned to find the rght place for Us, keeping communication with Us through emails and calls.. when he was away, he arrangement with a colleague to help Us . He is a very nice person.
5/5
View AgentsFriendly and Professional
I would have no hesitation in recommending CBRE. I am most happy with the consistently excellent service that Daniella provide. Always very friendly and professional, Daniella have helped find the best deals for my company relocation team. Any questions I ask are dealt with promptly along with sound advice to help me make the right decision for my clients.
5/5
View AgentsVery good
Excellent communication, trustworthy and good negotiator. Don't have anything to complain about.
4/5
View AgentsMatthew has been very helpful, and ensured the entire rental process went smoothly!
5/5
View AgentsExcellent service, friendly and efficient.
Moving back to London after 20 years living in Kent was quite a daunting prospect as the rental market had become so cut-throat and operated at breakneck speed. The service I had from CBRE was excellent in every sense. My agent, Daniella Waterman-Collins was extremely efficient, very friendly, and very honest. She showed me a range of properties, one of which I rented, but unfortunately it turned out to be too noisy at night. I have just moved again and didn't hesitate to go back to Daniella and CBRE.
5/5
View AgentsHelpful in every detail and very smooth
Will negotiated our flat brilliantly, responded every email in minutes and helped all the way through to the point of having a not at all stressful move. Everything in cbre is well organised and smooth, overall I can just recommend it to prospective tenants.
5/5
View Agentsfirst class service
Jessica was far and away the best agent we used in our search for a flat. Personable, committed and thorough. Jessica was attentive to our requirements and was able to expedite our search by showing properties that suited our needs.
5/5
GoogleGreat service and excellent company. i bought a off plan property of them this week and found the service and staff knowledge brilliant. Will definitely do business again with them.
5/5
View AgentsWell done Darren Gibbinson
It took us quite a while to select an agent to sell our penthouse, but we certainly made the right decision . While selling is always stressful, Darren made sure the process was as smooth as possible . Complete professional . He will be top of the list when we are looking to buy our next property .
5/5
View AgentsExceptional customer service
Edward Bonsu was extremely helpful from start to finish and I do hope we can work with in the near future.
5/5
View AgentsExcellent service from Edward
My experience with Edward was great from start to finish. Great knowledge of the local market meant I got a great offer for my flat very quickly.
5/5
View AgentsOrganised and Professional
Cheerful, organised and professional. Excellent service and helpful
5/5
View AgentsGreat quality of service
Having Jessica as my agent made it easy for me to deal with all the paperwork. She explained all the steps well and thanks to her I moved into my dream apartment quickly.
5/5
View AgentsRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CBRE Residential
How many reviews does CBRE Residential have?
CBRE Residential has 543 reviews across its four offices, rated 4.7 out of 5 overall: 430 on Google, 113 on View Agents.
Which CBRE Residential office has the most reviews?
Canary Wharf has the most, with 220 reviews rated 4.6 out of 5, followed by Marylebone with 158.
Where are the CBRE Residential offices?
The four CBRE Residential offices, by town:
- Canary Wharf: Millennium Harbour, 22 Westferry Road, Canary Wharf, Greater London, E14 8LW
- Covent Garden: 9-12 Bow Street, Covent Garden, Greater London, WC2E 7AB
- Marylebone: Henrietta House, Henrietta Place, Marylebone, London, W1G 0NB
- Vauxhall: 12a Flagstaff House, 9 St George Wharf, Vauxhall, London, SW8 2LE
What do sellers say about CBRE Residential?
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "Used CBRE as sole selling agent, and worked with Darren Gibbinson throughout the process. Had the luxury of a generous time to sell and complete given my ..."
What do landlords say about CBRE Residential?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Winona wrote: "I am an overseas owner of my first property in UK.. I went through whole purchase & letting while I was not physically present.. Comparing to the experiences I ..."
What do tenants say about CBRE Residential?
84 reviews from tenants, rated 5.0 out of 5 on average. For example, Tatjana wrote: "First of all so sorry, that my review is coming so late. Should have done it weeks ago because Alex had definitely deserved it ! He helped me to negotiate ..."
