5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Really helpful and friendly when it came to renting a house, which was lovely for me as a first time renter :)
5/5
Fantastic service. Responded to my many phone calls and emails promptly, even when I was contacting them with small or silly questions. Always friendly.
1/5
A poor experience as a tenant through Cavendish. At the time of ending the tenancy it was insisted there was a 'pre-inspection' to apparently assist with the final exit procedure At the pre-inspection two weeks prior to the final check out only two small issues were commented on, which were rectified by ourselves At the final check out at 14:30 on the last day of our tenancy, we were given until midnight to fix some further highlighted issues. This rendered the pre-inspection a pointless exercise. When querying this with the staff doing the check out it was dismissed because they were giving us until midnight... If these issues had been highlighted at the pre-inspection we could have fixed some of these ourselves. Despite being minor, we had little time to sort this and instead lost money off our deposit. Once the final amount to be debited from the deposit was confirmed on the Thursday, I had still heard nothing regards the return of the deposit by the following Monday so I started proceedings via the DPS, at this point the matter was resolved quickly and efficiently. I would therefore not recommend Cavendish if you are a tenant looking for a property to rent.
5/5
The service received was great and professional. They was very helpful and friendly throughout especially what's happening in the world. Would strongly recommend Cavendish Rentals for lettings to my family and friends
5/5
Had great service when speaking with Cavendish Rentals. Very calm and relaxing, dealt with every question I had even in this current time they took their time with me. Would highly recommend Cavendish Rentals.
5/5
The staff at Cavendish were so efficient in helping us move in quickly and have been extremely helpful since. Emma is wonderful in the Mold office and always responds to queries quickly. Highly recommend if you are looking for a letting agents that look after their tenants!
5/5
This is our third time of renting and after a couple of stressful experiences with other agents, we found Cavendish to be a lot easier to deal with. Staff are professional, friendly and helpful throughout, making our move run smoothly. Happy to have them managing our tenancy and would gladly recommend them.
5/5
Rating only, no written review.
4/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
I was looking for property......it sells property
5/5
True professional's, can't thank them enough.
5/5
Good estate agents, prompt polite and efficient.
5/5
Very helpful staff and have a excellent knowledge of local housing market
1/5
The Ruthin staff have to be the most rude and obnoxious people i have had the displeasure to come across, would never recommend them to any one, stay away from them, house buying selling is one of the most traumatic things you can do and these people will ensure it is a nightmare, they make mistake after mistake, nothing is there fault
5/5
Cavendish have been fantastic. Lynne was always there and always sorted any issues very very quickly, highly recommended.
5/5
I would like to comment on how professional I found Cavendish Estate Agents Ruthin. I found they were extremely helpful and always responded quickly to emails and queries. I would like to especially thank Lun, Gaynor, Sarah and Hugh for all their help.
5/5
Rating only, no written review.
5/5
Great estate agents the staff are so efficient, looked after the property we were renting, responded to all matters/ repairs so efficiently thankyou
5/5
Chester branch. This branch was the agent for the vendor of a property we purchased. I have never come across an agency quite so efficient. The presentation of the property was excellent too. Impressed.
5/5
Rating only, no written review.
2/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.