Trusted Agent profile

Cavendish Estate Agents in Mold, Chester and Ruthin

4.7

★★★★★ Excellent

620 reviews across 3 offices and 3 platforms

Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

550

Reviews on Google

All 3 offices

Facebook logo

4.6 / 5

18

Reviews on Facebook

All 3 offices

Trustpilot logo

52

Reviews on Trustpilot

All 3 offices

Our offices

Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.

Latest reviews from every Cavendish Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Nicola and the team have dealt with our rental property for many years and we consider it money well spent - I know some people have the view that it's maybe an unnecessary expense if you're on hand and can deal with it yourself. However, we couldn't put a price on peace of mind - everything over the years has been dealt with efficiently, we're always informed of any problem or potential issue, contractors are instructed for any work, inspections are regularly made to ensure the property is in good order, we're given feedback on any work carried out, necessary inspections are arranged (boiler maintenance, EPC report, PAT test etc.), finding tenants and carrying out the necessary checks, keeping up to date with the ever changing policies - the list goes on. We can't thank them enough for the consistently great job and great service over the years, and we would recommend them to anyone thinking about using an agent for their rental property.

Janet · 5 July 2022 · Cavendish Rentals Ltd Chester

2/5

Google

Not impressed, with lack of efficiency.

John · 8 June 2022 · Cavendish Rentals Ltd Mold

Agent replied · 8 June 2023

Hello John, we are sorry to hear of your bad experience. However we do not have any record of you contacting us by telephone/email or via our website/rightmove. We ask that you contact us as soon as possible so we can address your enquiry. Please feel free to contact me personally and i'll be happy to assist. I hope you get in touch. Kind regards David Adams, Lettings Director (david.adams@cavendishrentals.co.uk/ 01352 752220)

5/5

Google

Lovely staff, so helpful and patient.

Thelma · 8 June 2022 · Cavendish Rentals Ltd Mold

Agent replied · 8 June 2023

Thank you for your review Thelma. Kind regards David Adams, Lettings Director

5/5

Google

I am new to letting out a property but so far things have worked out well with the help of Cavendish. Emma has always been there to answer any questions I’ve had. Thanks to you!

Linda · 8 June 2022 · Cavendish Rentals Ltd Mold

Agent replied · 8 June 2023

Thank you for your review Linda, glad to hear you've had a good experience. Kind regards David Adams, Lettings Director

5/5

Google

Great service from all at Cavendish rentals and a big thank you to Emma for all her help in getting the property on the market & rented out so quickly.

James · 8 June 2022 · Cavendish Rentals Ltd Mold

5/5

Google

I enquired about a property seen via Rightmove, Cavendish were very quick with responding and explaining the procedures with our interest moving forward. Cavendish kept us fully informed throughout from first point of contact even following the handover and always happy to answer any of our questions. I can’t thank cavendish enough for making the process smooth running - especially Chloe (whom was our main point of contact) even during Covid times. Thank you again! Danielle and Harry

Danielle · 8 June 2022 · Cavendish Rentals Ltd Mold

5/5

Google

My daughter recently took possession of a rental property sourced by Cavendish. We have to say that from initial enquiry to moving in to the property was a very smooth, efficient and timely process. We were regularly updated on progress which helped ensure that completion was ideally timed to suit all parties. We would have no hesitation in recommending Cavendish to any future customers.

Bill · 8 June 2022 · Cavendish Rentals Ltd Mold

5/5

Google

We now rent a property with Cavendish and from the viewing right up to moving in day everything was organised, quick and friendly! I must especially say how professional and helpful Chloe and Emma have been! Thank you so much for a stress free house move.. it means so much. Have a lovely Christmas and new year. From the Jones.

Hollie · 8 June 2022 · Cavendish Rentals Ltd Mold

5/5

Trustpilot

Fantastic service from Cavendish

Fantastic service from Cavendish. Lots of interest in our cottage - we sold within 48 hours of going on the market. Luned and Caroline kept me informed of the process all the way down the line. Although it was a long drawn out procedure- not their fault- they kept pushing he solicitors along. Nice and friendly gave good, experienced advice when necessary.

Marie · 1 June 2022 · Cavendish Estate Agents Ruthin

3/5

Trustpilot

As a tenant......

As a tenant, found a senior member of the Mold office difficult. Every e mail from her was curt and officious, with no need. They seem to default to the stance that every tenant is going to wreck the property or leave it in a bad condition - which we did not nor ever would. Would not rent from them again.

SH · 25 May 2022 · Cavendish Estate Agents Ruthin

3/5

Trustpilot

As a tenant......

As a tenant, found a senior member of the Mold office difficult. Every e mail from her was curt and officious, with no need. They seem to default to the stance that every tenant is going to wreck the property or leave it in a bad condition - which we did not nor ever would. Would not rent from them again.

SHHH · 25 May 2022 · Cavendish Estate Agents Ruthin

5/5

Trustpilot

Outstanding

Gaynor, Luned and Caroline have all been amazing. Communication has been fantastic, they filled us with confidence and were on the ball with everything. Really trustworthy and honest. The solicitor that they recommended was also outstanding. We would definitely recommend them.

John · 14 May 2022 · Cavendish Estate Agents Ruthin

5/5

Google

A smooth process from enquiry about the property through to renting it. Emma was always available to help, responded immediately to enquiries made and supported us throughout the process. Natalie met us at the property and again was very helpful. Would have no hesitation in recommending to both people wishing to rent their properties or prospective tenantsPositiveResponsiveness, Professionalism

Eleri · 10 November 2021 · Cavendish Rentals Ltd Mold

Agent replied · 8 June 2023

Thank you for your review Eleri, glad to hear of your experience with Emma and Natalie. Kind regards David Adams, Lettings Director

5/5

Trustpilot

Very impressed with everything about Cavendish…

Very impressed with everything about Cavendish following on from a rather difficult sale. The entire staff were simply brilliant. Nothing was too much trouble for them and they undertook numerous viewings at a moment’s notice to fit in with potential buyers and then provided me with excellent follow up feedback and advice. This is what true professional estate agency is all about, not massive TV advertising using expensive actors, where in reality, sellers do much of the work themselves, but experienced locally based staff who know their market. Many many thanks to all at Cavendish

Dave · 29 October 2021 · Cavendish Estate Agents Ruthin

5/5

Google

Great comms friendly and helpful staff as usualPositiveResponsiveness, Quality, Professionalism, Value

D · 27 August 2021 · Cavendish Rentals Ltd Chester

5/5

Google

Having dealt with Nicola and her colleagues to secure our rental, the whole process from start to finish has been seamless. Professional, responsive, friendly and sensible all the way through. Highly recommend this agency.PositiveResponsiveness, Professionalism

Sian · 27 August 2021 · Cavendish Rentals Ltd Chester

5/5

Google

I found Cavendish very keen to find me a suitable rental property - they gave me a more personal service than some of the other national agencies who have branches in Chester. Nicola was very efficient and professional-I would certainly recommend them.PositiveProfessionalism

Sheryl · 27 August 2021 · Cavendish Rentals Ltd Chester

5/5

Google

Although I have only recently joined Cavendish as a landlord I can safely say that they are without doubt the most professional and hardworking agents I have had the pleasure of dealing with. They have helped me every step of the way and helped overcome any issues by going above and beyond. Would recommend them to anyone without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Harry · 27 August 2021 · Cavendish Rentals Ltd Chester

5/5

Google

I have dealt with Adam, Daniel and Nicola at Cavendish Rentals for the last 5 years, and I would highly recommend them They may not be the cheapest but they are certainly reassuringly the best! They have helped me with finding tenants, keeping up with changes in the law regarding tenanted property and then with dealing with difficult tenants. In every aspect I can not rate them highly enough. Always available, very knowledgeable and I always feel like a valued customer. Just brilliant all round. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 27 August 2021 · Cavendish Rentals Ltd Chester

5/5

Google

Thank you Gemma for being so helpful, friendly and responsive!PositiveResponsiveness, Professionalism

Dave · 26 August 2021 · Cavendish Rentals Ltd Mold

5/5

Google

I have had a very positive experience dealing with Cavendish Rentals and would not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 26 August 2021 · Cavendish Rentals Ltd Mold

5/5

Google

Gemma, David and the team at Cavendish Rentals have been very helpful, informative and transparent in the the whole letting process. Defiantly recommended.PositiveResponsiveness, Professionalism

BH · 26 August 2021 · Cavendish Rentals Ltd Mold

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.

ESTAS winners in one year, the group and its branches: 2025.

ESTAS awards by year, 2025

Source: ESTAS winners lists, as published, linked by year.

The British Property Awards

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Cavendish Estate Agents

Which Cavendish Estate Agents office has the most reviews?

Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.

Where are the Cavendish Estate Agents offices?

The three Cavendish Estate Agents offices, by town:

  • Chester: 14 Grosvenor Street, Chester, CH1 2DD
  • Mold: The Cross High Street, Mold, CH7 1AZ
  • Ruthin: St Peters Square Well Street, Ruthin, LL15 1AE
Has Cavendish Estate Agents won any awards?

Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.

Reviews may appear on more than one platform.

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