5/5
Exceptional service. The staff at Rhuthun were very attentive, knowledgeable and provided accurate information throughout.
Trusted Agent profile
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Exceptional service. The staff at Rhuthun were very attentive, knowledgeable and provided accurate information throughout.
4/5
From the purchaser side they were very helpful and efficient. Staff were all pleasant and knew about the properties we looked at.
5/5
Sold two properties, bought another. Great service from all in the office. Friendly, helpful and efficient. Kept me informed all along the line. Highly recommended.
5/5
Brilliant and helpful staff, especially at difficult time for me in dealing with sale of Mum’s property. Highly recommend and a very big thank you to the very professional, friendly team .
5/5
A highly professional and helpful team at Cavendish Ruthin, very much appreciated their assistance when purchasing our new home
5/5
I live abroad and sold my late parents' bungalow via Cavendish Ruthin. They know the local property market really well sold my property for the asking price. I am one very happy customer!!
5/5
This is the second time Cavendish Estate Agents have acted on our behalf. Their professionalism, knowledge and expertise are first class.
5/5
Fantastic, proffessional service from all...nothing was too much trouble, especially for Caroline, she was amazing. Caroline held my hand all the way through the process. I would certainly recommend them...
5/5
Sold two properties and bought one with Cavendish Ruthin. They were always there with advice (even if it was something we didn't want to hear!) Hopefully we will NOT move again, but if we did, there is only one agents we would use!! Thank you to you all x
5/5
Absolutely first class service. Looking for a house in North Wales or Cheshire, Cavendish Ruthin particularly could not have been more helpful. If I was selling in their areas I would definitely use them.
5/5
I have used Cavendish in Ruthin for many years and have always found Huw , Luned and Gaynor very knowledgeable and helpful during all my previous sales and purchases. Thanks
5/5
Caroline and the rest of the team at Cavendish Ruthin were absolutely fantastic in helping us purchase our property. It was not a straightforward sale but Caroline went above and beyond in order to support us! Cannot recommend this team (and Caroline) more highly. Diolch.
5/5
We found Cavendish Residential to be really excellent Agents. Ours was not an easy purchase, in that we were buying whilst based in a foreign country with Covid as an added problem. At every stage Caroline, Gaynor and Luned were knowledgeable, patient and helpful. The sale went through on time and I believe they served the interests of both the Vendors and the Purchasers in an even-handed and courteous way. I would recommend Cavendish Residential without reservation.
5/5
A very good firm to deal with. We have sold two properties through Cavendish and have found the firm to be professional, attentive and polite. We were well advised, and kept in touch with developments throughout. Next time we come to sell, we will have no hesitation in using them again.
5/5
I sold my property recently with Cavendish Ruthin, and would highly recommend them without hesitation. The whole team are fantastic - very professional, extremely motivated and their communication is perfect. The whole process was handled wonderfully. 5 stars indeed!
5/5
Cavendish Ruthin are absolutely superb agents and I would positively recommend them to anyone thinking of selling their home. I have been involved in many property transactions and can honestly say that Caroline is the best agent I've had the pleasure of dealing with. Nothing was too much trouble and her level of communication, professionalism and determination were vital to making sure my transaction made it to completion due to its complex nature. My heartfelt thanks to you Caroline, I don't think my move could have happened without you!!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Great service
1/5
Very professional company update : I was wrong I am sorry to say, their direct actions damaged the property value at 32 hoole road by at least £300,000 in just 3 weeks without further explanation (I have a copy of their minimum 800k valuation email FROM a director) and is now part of a royal courts of justice appeal for their and others actions! They may claim it was by legal instruction of others but what other estate agent would even agree too this given any probate matter is meant to increase of max ones estate value not decrease it after being on their books for only 16 days and dropping the price by £250,000 there is no excuse or professional get out it was all one big confidence trick helping a now removed second legal executer! They damaged their own company they just assumed no-one would find out about this local and national probate scam. In response to Mr Adams below its the same company, same company logo and same directors just because you get most things right, you failed by £300,000 in this occasion, sort it or live with it!
Dear Brian. Thank you for your review, however we have no dealings with you or said property at Cavendish Rentals Limited. Please delete and redirect accordingly. Kind regards David Adams, Lettings Director (Cavendish Rentals Limited)
5/5
Great service from all the team at Cavendish Rentals, had 13 applications within a couple of days & the new tenant moved in with no issues. Wont hesitate in using them again
5/5
Thank you Cavendish Rentals for the excellent service you provide. Right from the beginning you gained our trust. We are very grateful for your guidance and advice in managing our property.
4/5
Satisfied with most of Cavendish staff services. They help me a lot in the whole rental services and even after sales. Their prompt replies made the process work frequently. However I reserved one star for the improvement of their services especially the receptionist of the maintenance department.
5/5
Cavendish have been brilliant throughout the marketing and progression of the sale of my mothers property. They achieved well above asking price (when other agents advised marketing lower) Thank you to Phil, Becks and Sarah in particular for all your help and support.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.