Trusted Agent profile · Chester

Cavendish Rentals Ltd Chester reviews

4.8

★★★★★ Excellent

193 reviews across 3 platforms

14 Grosvenor Street, Chester, CH1 2DD

Cavendish Rentals Ltd's office in Chester, at 14 Grosvenor Street, is rated 4.8 out of 5 across 193 reviews on three platforms, including 174 Google reviews rated 4.8.

Google logo

4.8 / 5

174

Reviews on Google

This office

Facebook logo

4.6 / 5

18

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

We have dealt with Liberty Clegg of Cavendish Rentals on numerous occasions when she has done inspections. She has always been very professional and polite and tries her utmost to make sure that the inspections are done at a time which suits us. Liberty is a pleasure to deal with.

Christine · 13 March 2026

Agent replied · 14 April 2026

Thank you for your kind review. We're so pleased to hear Liberty has been professional and accommodating during your inspections. We'll be sure to pass on your lovely feedback to her!

5/5

Google

I love to see and chat with Liberty Clegg when it’s time to have an inspection on my home. She’s fab. More like a friend coming over to chat. Fast and efficient and has time to listen. Excellent at her job. Thanks Libby. X

S · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your lovely review! 😊 We’re delighted to hear that you have such a positive experience during your … More

5/5

Google

An excellent home inspection as always from Liberty. Took notes of the few issues I had within the flat and Liberty was checking to make sure that what needs to be working was working correctly. What more can I say. Highly recommended 🙂. …

Danny · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind words and continued trust in Liberty! We're really pleased to hear that you were happy with the inspection and that everything was thoroughly checked for your peace of mind.

5/5

Google

I attended the recent landlord event hosted by Dave and Nicola and it was excellent from start to finish. Both Dave and Nicola spoke brilliantly clear, engaging, and full of genuinely useful insight rather than the usual recycled content. You could tell the room was full of serious, like-minded landlords, which made the whole evening feel worthwhile. I came away with real value and a much clearer perspective on the direction of the travel. It was also great to meet Julian and connect with others in the room. If you’re a landlord and get the chance to attend one of their events, I’d strongly recommend it. I’ll definitely be at the next one.

Sam · 10 April 2026

Agent replied · 14 April 2026

Thank you so much for such thoughtful feedback! We really appreciate it. It’s great to hear you found the session valuable and engaging, and that the room had the right mix of like-minded landlords. We’re glad you made some great connections too, including with Julian. Looking forward to seeing you at the next one!

5/5

Google

Shopie is very friendly, helpful, and easy to talk to. She always replies quickly and explains everything clearly. She made the whole process simple and stress-free. I’m very happy with her …

Arya · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your lovely review. We’re delighted to hear that Sophie made the process simple and stress-free for you; that’s exactly the experience we aim to provide. … More

5/5

Google

The recent Landlord briefing in Chester was very informative and recommend landlords to attend the next one to keep up to date with changes to legislation.

Patricia · 11 April 2026

Agent replied · 14 April 2026

Thank you for your kind feedback! We're really pleased you found the landlord briefing in Chester informative. It's great to hear you'd recommend attending, staying up to date with legislation is so important. We look forward to seeing you at the next one!

5/5

Google

Liberty was awesome as always. She's always so happy to see us and Chester. She communicates really well and seems to take time to understand our issues

Spencer · 31 March 2026

Agent replied · 14 April 2026

Thank you so much! We’re really glad to hear that, Liberty will be delighted!

5/5

Google

As a tenant I was present this morning at a routine property inspection from Jessica Davies of Cavendish Rentals in Chester. Jessica was friendly, polite and professional, taking photos of any maintenance issues I advised her of and generally showed great interest in the property and promised to provide a report to my Property Manager after discussing any maintenance issues with the landlord. She was good enough to advise me late this afternoon that she had already sent her report. As a tenant I felt reassured that she took some historic issues seriously which had not been the case with the previous managing agents and that they will hopefully be resolved this time. Jessica, on first impressions, is a credit to Cavendish Rentals. Ian Wyness Tenant

Ian · 27 June 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave a review :)

5/5

Google

Liberty was really lovely and helpful during our inspection. Has also helped massively with ongoing issues and remained professional

Georgia · 23 March 2026

Agent replied · 14 April 2026

Thank you for your kind feedback! We’re glad to hear Liberty was helpful and professional throughout 😊 …

5/5

Google

We had a great experience of pursuing a rental property via Cavendish Rentals. From the start, Ollie communicated very promptly and effectively via email and phone, and he was very responsive to any queries. A viewing was quickly arranged and it was clear that Ollie knew the property well and he was able to deal with any queries we had. Our experience with some other rental agencies has not been very positive, but Ollie made what can be a very stressful experience so much easier with his professional, warm and very effective approach. We highly recommend Cavendish Rental and wouldn’t hesitate to use the agency again.

Paula · 15 February 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave us a positive review :)

5/5

Google

I honestly can't rate Cavendish Rentals Chester highly enough. Big thanks to Ollie, who has made the whole process effortless. I was struck from the first communication how personal, quick and professional all correspondence was. This is a huge contrast to other Letting Agencies when it can sometimes feel impossible to even register to view a property and you can be a nameless number. They are quick to chase reference checks and signing of contacts is online and so efficient. Thanks to Ollie and team, I am renting a beautiful house, and the process has been completely stress free.

Hannah · 27 August 2023

Agent replied · 22 December 2024

Thank you for taking the time to leave us a positive review :)

5/5

Google

Everything was without a hitch. We're happy. Thank you Liberty!

Zhyrnov · 31 March 2026

Agent replied · 14 April 2026

Thank you so much! We’re really glad to hear that

4/5

Google

Informative session Showcased the public speaking skills of the 2 hosts and the journey they had been on to arrive at the event. Some questions couldn’t be answered I would have liked a practical list with resources of what to do by when with the new legislation…this was touched upon though through the health check appt.

Gaynor · 10 April 2026

Agent replied · 14 April 2026

Thank you for your feedback, we’re glad you found the session informative and enjoyed the speakers’ insights. We appreciate your comments regarding unanswered questions and the practical guidance; we’ll take this on board and look to provide clearer, more structured resources in future sessions.

5/5

Google

Extremely welcome, friendly & competent staff. Bryn is a legend

Liam · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind review! We're delighted to hear you found the team welcoming and helpful. We'll be sure to pass your lovely comments on to Bryn, he'll be very pleased to hear he's a legend! 😊 …

5/5

Google

All good. Liberty was really polite and courteous.

Allan · 13 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind feedback. We’re delighted to hear that Liberty was polite and courteous during your experience. We truly appreciate you taking the time to share your thoughts

5/5

Google

Just had our inspection done by Libby. As always, she was great, asking about all the details that matter, making sure she didn’t miss anything. I’ve been with Cavendish agency for almost two years now, and all I have experience since is comfort, peace of mind, and care.

Poorya · 31 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind words! We’re delighted to hear Libby provided such a thorough inspection and that you’ve felt supported and at ease with us over the past two years. We really appreciate your continued trust in Cavendish.

5/5

Google

Very helpful and efficient staff. I had to find a property to let quickly and from the other end of the country. Daniel made it possible, negotiating with the landlord on my behalf, and Amy was really helpful when I had minor problems submitting some necessary documents.

Rachel · 23 September 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave a review :)

5/5

Google

Cavendish have just secured a new tenancy for one of my rental properties with a lovely family. I’ve used Cavendish property rental services for over 15 years now and they always find good quality tenants and make the whole process as …

Clare · 13 March 2026

Agent replied · 14 April 2026

Thank you for your continued trust over the years! We’re so pleased we could secure another great tenancy for you and make the process smooth and stress-free. Your kind words mean a lot to the whole team.

5/5

Google

We had a great experience of pursuing a rental property via Cavendish Rentals. From the start, Ollie communicated very promptly and effectively via email and phone, and he was very responsive to any queries. A viewing was quickly arranged and it was clear that Ollie knew the property well and he was able to deal with any queries we had. Our experience with some other rental agencies has not been very positive, but Ollie made what can be a very stressful experience so much easier with his professional, warm and very effective approach. We highly recommend Cavendish Rental and wouldn’t hesitate to use the agency again.

Paula · 28 February 2024

5/5

Google

We continue to receive excellent service from Cavendish Rentals. Always from friendly and helpful staff. Liberty Clegg came to do out half yearly property check and it was carried out efficiently. A pleasure to see her.

Lynn · 13 March 2026

Agent replied · 14 April 2026

Thank you for your lovely review! We are pleased that you are happy with the service received.

5/5

Google

Amy and Daniel have been extremely helpful. It was a pleasure to inquire about the property very easy to book a viewing and with consideration of when my husband and I were available. Amy was very friendly efficient and kind would highly recommend.

Anita · 28 May 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave a review :)

5/5

Google

Have just rented a property through Cavendish rentals and would definitely recommend them! The whole process was clearly explained and everything happened exactly how and when they said it would. Any questions were answered promptly, they were very reactive, and helpful and friendly to boot! Thanks everybody, especially Ollie :)) Helen

H · 17 December 2023

Agent replied · 22 December 2024

Thank you for taking the time to leave us a positive review :)

5/5

Google

Liberty Clegg came and did a house inspection. She was very friendly and chatty and most importantly very thorough in checking everything worked properly. Well done Liberty Good Job!

Helen · 31 March 2026

Agent replied · 14 April 2026

Thank you so much for your kind feedback! 😊 Liberty will be delighted to hear your lovely comments. We’re really glad you had such a positive experience and that everything was checked thoroughly. Thanks again for taking the time to share this! …

5/5

Google

The evening was very informative. It was nice to talk to a few other landlords after in the bar. Thanks for the free drink.

Joanne · 10 April 2026

Agent replied · 14 April 2026

Thank you for your lovely feedback! We’re so pleased you found the evening informative and enjoyed connecting with other landlords afterwards, glad you made the most of the drink too 😊 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Cavendish Rentals Ltd Chester

How many reviews does Cavendish Rentals Ltd Chester have?

Cavendish Rentals Ltd's Chester office has 193 reviews across three platforms: 174 on Google, 18 on Facebook, 1 on Trustpilot.

What is Cavendish Rentals Ltd Chester's rating?

Cavendish Rentals Ltd Chester is rated 4.8 out of 5 across all 193 reviews, and 4.8 out of 5 on Google from 174 reviews.

Where is Cavendish Rentals Ltd's Chester office?

Cavendish Rentals Ltd Chester, 14 Grosvenor Street, Chester, CH1 2DD.

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