4/5
Rating only, no written review.
Trusted Agent profile
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Rude staff,very uncooperative when arranging inspections,very costly fees,rude and unhelpful when handed keys,late when doing final inspection,ridiculous signing out fee of £70,insisting on inspections when not convenient,not carrying out proper inspections,only half the rooms checked,i could go on all day,AVOID AT ALL COSTS,YOU WILL REGRET IT !!!!
5/5
Excellent service
Excellent service. Always kept updated and very patient staff!
Hi Jane, thanks for your review which is greatly appreciated. We hope you have settled in. Best wishes from Jane & all at Cavendish.
5/5
The Girls
The girls in the office were always happy to help and sort out anything that came up.
Hi Alistair, Thank you for your positive review, I will pass on your comments to the team in the office. It was a pleasure to help you with the sale of your property & the purchase of your new home. Kind regards James
5/5
Living in a different area from the…
Living in a different area from the property we were selling could have been difficult. We were, however, kept informed by email and telephone throughout the process. They even helped us find a tradesman when one was needed.
Hi Fiona, thank you very much for your kind review and I am glas we managed to make a difficult situation that bit easier for you. I will pass on your comments to Lun & Gaynor in the Ruthin office. Kind regards James
5/5
We were so glad we chose Cavendish to…
We were so glad we chose Cavendish to sell Our deceased fathers property. They were thorough, professional and above all totally supportive through a complicated sale process . Our sales negotiator Emma was brilliant and handled all problems patiently and efficiently. I have no hesitation in recommending.
Thanks for posting such a fantastic review Sheila! We all really appreciate your comments and I know Emma worked very hard and diligently to get the sale through. Thank you for entrusting us to sell your later Father's property - it was a pleasure dealing with you throughout. Best wishes for the future, Jane and the team at Cavendish
5/5
Chester Branch totally 'on the ball'. Took great interest in sale/purchase.
Already sent a review in last year. Excellent company (Chester Branch).
Mr & Mrs Roston - thank you so much for taking the time to place your very kind review. It really was a pleasure dealing with you in your purchase. Best wishes from Jane and all the team
5/5
Very professional
Thanks for posting a review which is very much appreciated. I hope you are well settled into the bungalow and the refurb is going to plan! Best wishes for the future from Jane and all at Cavendish.
5/5
Very helpful
Very helpful, patient , easy to deal with and reasonably priced.
Thank you for your kind review Alan, Although the sale did become somewhat stressful, I am just so pleased we could get the sale over the line. Thanks for selecting Cavendish to sell your property. Best wishes from Jane and all at Cavendish
5/5
Best estate agents I’ve ever engaged
Best estate agents I’ve ever engaged - proactive, helpful, professional - positive, action focused and encouraging when things go wrong as they inevitably do in buying and selling houses.
thank you so much for your wonderful review which is greatly appreciated by the whole team. We hope you have settled well into your new home and wish you many years of happiness there. Best regards from Jane and all at Cavendish
5/5
Excellent service throughout the sale…
Excellent service throughout the sale process.
Hi Mr Hayward, thank you for your positive review. It was a pleasure to act for you on the sale of your property, and I am grateful for your custom. Kind regards Hugh
5/5
Great service from Cavendish
Great service from Cavendish. Sale and purchase went through without a hitch. Highly recommended
Hi Mr Jones, Thank you for your positive review. I have passed on your comments to the team in Ruthin. Thank you for your custom and good luck in your new home.
5/5
First Rate advice from a totally…
First Rate advice from a totally professional team.
thank you for posting your review Mr Currie. It was a long, drawn out transaction but we are so glad we got there in the end. Thank you for entrusting us with the sale. Best wishes for the future from Jane and all at Cavendish
5/5
A great company and team
A great company and team. Excellent staff, they were very supportive throughout the whole selling process.
Hi Miss Larkin, thank you for your positive review and kind words. It was a pleasure to deal with the sale for you with the record number of viewings :) And hopefully we will be able to help with your onward purchase in the near future. Kind regards James
5/5
Great communications
Great communication on the phone and email, without Cavendish the sale would have fallen through.
Hi Jon, Thank you for your positive review. It was a pleasure to help with the purchase of your new home, I am sure you have settled in well, it was a truly beautiful property. Kind regards James.
5/5
Fabulous, high quality company
Cavendish supported us to buy our new house and sell our old house. The Chester and Mold offices provide exceptional service and Jill in Chester is outstanding. I can highly recommend them as an estate agents
2/5
While back we viewed a property in Ruthin and 3 people viewed it. Did all the paper work for the property then been told you got to be 60 years or older what a waste of time
4/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
From a landlord point of view they're terrible.
4/5
Helpful staff
1/5
Absolutely useless
4/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.