Trusted Agent profile
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJust recently moved into a new rental property and have to say the expierence was a smooth one. Despite a challenging rental market both Annie and Sophie were very helpful and proactive in helping me find and secure a home. Definitely recommend using cavendish in the future.
5/5
GoogleI would recommend cheers
5/5
GoogleOliver is the greatest guy I have met. Great properties and good customer service.
4/5
GoogleOk so far
1/5
GoogleI would advise individuals to exercise caution when considering transactions with this particular company. Instead, I strongly recommend seeking an alternative estate agency when selling your property, there are several reputable agencies in Ruthin. It is essential for estate agents to fulfill their legal obligation of disclosing any known issues that may impact a buyer's decision regarding a property. Unfortunately, in my personal experience, this company failed to disclose significant information in my case. I was genuinely taken aback by the management's apparent lack of comprehension regarding consumer legislation. As a result, the matter is currently under investigation by the Property Ombudsman.
5/5
GoogleRating only, no written review.
5/5
GoogleSuch a great experience with Cavendish Rentals. Quick responses and nice, helpful staff. Thank you!
1/5
TrustpilotAvoid
I would advise individuals to exercise caution when considering transactions with this particular company. Instead, I strongly recommend seeking an alternative estate agency when selling your property, there are several reputable agencies in Mold. It is essential for estate agents to fulfill their legal obligation of disclosing any known issues that may impact a buyer's decision regarding a property. Unfortunately, in my personal experience, this company failed to disclose significant information in my case. I was genuinely taken aback by the management's apparent lack of comprehension regarding consumer legislation. As a result, the matter is currently under investigation by the Property Ombudsman.
5/5
GoogleCavendish have been exceptional dealing with my Mums move Very professional, empathic and understanding. I highly recommend the whole team. As Mum is 85 and I am 200 miles away the team especially Sophie Lewis ( negotiator) have kept in close contact daily.(thankyou Sophie for promptly answering all my emails) And thankyou to Nicola and Annie you are all obviously a great team
5/5
GoogleThank you Annie for all your help and support with gaining my lovely rental property. My search has meant dealing with various agencies and agents. Annie was by far the most friendly, knowledgeable and professional of them all. Fabulous service, a very happy customer, Jean *****
2/5
GoogleRating only, no written review.
5/5
GoogleWe have just completed on a property being sold by Cavendish estates.The staff Gaynor and Lyn and Caroline have all been excellent and have helped us overcome some setbacks.I would highly recommend them.Julie Filkin and Andrew Parrington.
5/5
GoogleCavendish have been outstanding during our sale! The communication was excellent and everything was dealt with extremely promptly. Highly recommended!
5/5
GoogleRating only, no written review.
5/5
GoogleI'm quiet pleased with their guidance on my property search. The home they introduced me was as it was announced on web and they made the process clear for me.
5/5
TrustpilotThe Best
Fantastic sales team,comprising Huw Lun Gaynor and Caroline who dealt with a difficult sales and purchase lasting months with patience and humour .Their combined professional experience is to be applauded.
5/5
GoogleExcellent Customer experience. Very helpful and attentive. Thanks to all the team in Ruthin.
5/5
GoogleCaroline, Lun and the team at Cavendish Ruthin helped sell my property really quickly and they were a pleasure to deal with. I was kept informed all the way through the process and would describe their customer service as excellent. Highly recommended A+++
5/5
GoogleVery good agency
5/5
GoogleCarrie thank you for your invaluable advice and professionalism , during a very difficult time . Your knowledge is much appreciated .
5/5
GoogleAlways very helpful and get back to you ASAP. Great service :)
5/5
GoogleWe live overseas and have just handed over the letting and management of our house to Sophie in the Mold office. Why didn’t we do it sooner? Sophie is amazing, so knowledgeable, quick to respond to any questions we have and an absolute joy to work with. We had been managing the house ourselves because of a prior poor experience through a different agent, wow, total chalk and cheese. I can 100% recommend Sophie and Cavendish, you won’t be disappointed.
5/5
GoogleVery efficient service and accommodated our request to move quickly. Sophie was an absolute pleasure to deal with and made the whole process simple. We love our new place!
5/5
GoogleWe have been very happy with the service from Sophie. She is always there to assist us and was able to sort out everything with the Landlord. I would recommend Cavendish Rentals and Letting Agents in Mold as they have the best service in the area.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 20252025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.
