5/5
Annie was really helpful. The process was incredibly smooth and we’re loving our new home
Trusted Agent profile
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Annie was really helpful. The process was incredibly smooth and we’re loving our new home
5/5
Can't thank Sophie at Cavendish Rentals enough for everything, really went above and beyond to assist us in getting a rental property! Also Annie who was on hand to help on the end of the phone when needed. 5* service!!
5/5
Sophie was amazing, always answered emails, and kept us informed at all times. Can’t speak highly enough of the service. 5 stars !!!
5/5
This is the second time I have used Cavendish to find a rental and the service was outstanding again! Great communication, thank you Sophie and the team.
5/5
We have been letting property with Cavendish for over 25 years and our experience has been excellent, the staff are knowledgable and their advice is always good and accurate. Malcolm Davies Data Properties Ltd.
4/5
Had a good experience finding a home to rent with Cavendish, we were in touch with Sophie and she was very lovely and friendly and ultimately is the reason we found somewhere we were happy to lay our hats and call home
5/5
From first viewing my a property with Sophie at Cavendish I felt heard and supported, she has been integral to the process of getting everything in order before I move in and her friendly demeanour has put me at ease during this process. Thank you Sophie!
5/5
Sophie was helpful and polite from the off. She gave us all the information that we required during our viewing and importantly, kept us up to date regularly with progress. Thank you very much.
5/5
Sophie and Annie were extremely helpful in finding us a rental property to live quickly when we needed somewhere to live at short notice. Excellent service. Highly recommended.
5/5
Thank you Sophie for making the whole experience with Cavendish Rentals as pleasant and stress free as possible. It was wonderful to have someone always available to answer my questions and help with the paperwork.
5/5
Sophie in the Mold branch was absolutely incredible with us! She made the whole experience extremely special & is the best lettings agent we have dealt with! Nothing was too much hassle & she went the extra mile for us! Thank you so much Sophie On behalf of John & Kim
5/5
Many thanks Sophie for the professional way you dealt with the re-letting of the apartment.It only took a remarkable 12 days from the day we instructed you to the day the keys were handed over to the new tenant!Once again many thanks, you are certainly a credit to Cavendish Rentals.
5/5
I had the pleasure of doing business with cavendish rentals and i cannot recommend their agent Sophie enough! She made this experience for me as smooth and simple as possible. I especially loved her warm touches to the whole process such as recommending me places around town tailored to my needs and giving me a sweet welcoming gift the day i received the keys to my flat. She was very professional as well as i received all the documents in a organized and timely fashion and she was very easy to reach via email or phone. Thank you Sophie and Cavendish rentals!
5/5
I visited a number of rental agents in the Chester area and Ollie at Cavendish was by far the most professional and helpful. He secured us a property within a few days and made the whole process painless! Many thanks Ollie, much appreciated!
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5/5
I cannot recommend Cavendish highly enough
I cannot recommend Cavendish highly enough. Our house attracted three offers within a week of being put on the market, two of them very near the asking price, the best of which we quickly accepted. Hugh Evans took some outstanding photos, which clearly made a big difference to people's interest in the property. He knows very well how to present to greatest advantage. And it was a great pleasure to meet him and hear a selection from his "confessions of an estate agent", which were of course entirely innocent! I'm waiting for the book. Caroline Crawley handled everything from that point, so pleasantly and efficiently - and with genuine care and concern for our interests. This was an entirely positive experience, which was enough to restore one's faith that we are not all going to the dogs! Thank you to all at Cavendish and congratulations on an exceptional service.
5/5
Sophie and Annie have been so helpful and kind with finding me and my partner our first home to rent together, Easy to contact and answered any/all questions we had, Thank you both so much!
5/5
Our experience was trouble free, nice photos and description of property and good communication with viewing appointments. All staff pleasant and approachable. Office was handy in the middle of Ruthin.
5/5
They really helped me in getting an accommodation, they are customer friendly, have good communication skills and excellent interpersonal relationships.
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4/5
Clear and communicative with us as…
Clear and communicative with us as buyers. Helpful and prompt to respond to any/all questions we had.
5/5
The experience was really good. Got quicker response for the quires, the way they accepted my terms and also the way they conveyed the landlord term was really nice.
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5/5
Sophie was a great help with sorting my new home
5/5
I recently returned my property to the rental market via the Mold office of Cavendish. It is fair to say that both Annie and Sophie provided an excellent service whilst being friendly, efficient and supportive. Many thanks.
5/5
Easy process and good staffs. Highly recommended!!!
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5/5
Had an Amazing experience with the team on getting my new home, I will recommend Cavendish Rental over and over again, Thanks Dan and Ollie!!
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.