5/5
The service provided was first class. Sophie Lewis was the letting agent who showed us around the property. She was very professional and happy to help. We had an excellent experience!
Trusted Agent profile
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620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The service provided was first class. Sophie Lewis was the letting agent who showed us around the property. She was very professional and happy to help. We had an excellent experience!
5/5
Lovely service
5/5
Ollie is a great guy. It was a pleasure meeting him.
5/5
Daniel was very professional, made the process of letting as simple as possible for us and very prompt in responding to us.
5/5
Sophie was absolutely amazing! Outstanding customer service! THANKS SOPH Bill x
5/5
Great service from Sophie, canβt thank Cavendish enough for helping us get our new flat.
5/5
Sophie Lewis has done a fantastic job dealing with our tenancy starting up and any problems we've had have been dealt with without issue
5/5
Great service. Sophie looked after me all the way through the process. Took the stress out of moving. Would highly recommend Cavendish
5/5
Sophie has been brilliant with us from start to finish on finding a property. Sheβs been more than happy to help with all circumstances and put 100% into ensuring we are comfortable and happy with all arrangements with information to hand as and when weβve needed it. Big thanks to Sophie!
5/5
This has taken a while to post due to everything that comes with moving into a new home but we can't recommend Cavendish Rentals highly enough. Both Sophie and Emma are utterly professional and efficient in everything they do. This, along with them being friendly and personable made for an easy house move after a fairly short search. They knew exactly what sort of place we needed and in what location and that's where we've ended up. Thanks again, guys!
5/5
Many thanks to Sophie for getting us through the process of getting our new place in Ruthin. Sophie is a π. She keeps you informed all the way through the process. And delivered everything she promised. What an asset she is. Regards Gwyn
5/5
Our house sale was not the easiest, but Cavendish persevered and found us the right purchaser. They kept us informed all the way through the process.
5/5
Need more than 5 stars
Need more than 5 stars! The process of selling our house took 19 months and without the consistent help and support including tears and laughter of Caroline we would never had got to our new house. Any issues and concerns were always supported and thoroughly helped so we could make the process happen. So 100 stars would be about right. Thank you utterly totally and completely x x x
5/5
5 star and stress free Thank you Sophie
5/5
Sophie was fantastic throughout the whole process and really made the rental process smooth for me.
5/5
This was my first time looking for a home and I couldnβt of asked for anyone better than sophie i felt at ease straight away any questions i had she would get me an answer straight away went out of her way to help me i felt so comfortable in being able to have such an easy process with the house and have said i will want to use sophie in the future when looking for another home
5/5
I cannot rate the service from Sophie at Cavendish highly enough. The responses to emails and questions were prompt and her commitment to our family during a difficult time was unexpected and overwhelming. She is a credit to the company.
5/5
We couldn't have hoped for a more professional, friendly and helpful agent than Sophie here at Cavendish. Five star service all round, couldn't be bettered. I have no hesitation in recommending Cavendish Mold for all your letting requirements.
5/5
Sophie was very professional and helpful, she helped me and my partner into a new home easily and without stress. We are awkward men and she dealt with us in such a magnificent way it was a pleasure to meet her. Thank you Sophie for everything you did for us. We just have to unpack and get a few things sorted out with our new home.
5/5
Me and my wife have just gone to get our keys today and have been helped by, Sophie Lewis, and Natalie who has been absolutely amazing helping us move in. The process was done within 2 weeks, which was very ideal for us as we wanted to move as quickly as possible. Once again thank you Cavendish Estate Agent, Mold and Sophie Lewis and Natalie.
5/5
They really helped me in getting an accommodation, they are customer friendly, have good communication skills and excellent interpersonal relationships.
4/5
Daniel has been great liaising with Mr, I wasn't able to do a viewing but he is very understanding with the learning curve of sorting out documents!
5/5
Knowledgeable and helpful staff
All the staff were so helpful and knowledgeable. Our purchase wasnβt an easy one but they were all so encouraging and always a pleasure to deal with. We simply wouldnβt have completed our purchase without them!
5/5
Excellent service - We really appreciated how easily it wasβ¦
We really appreciated how easily it was to get in touch with the staff at Cavendish and the support and advice given. The whole team were very professional and approachable and we would highly recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.