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5/5
GoogleWe were the Buyers in this transaction but Stuart, Mikhael and the team really looked after us as part of the great service they delivered. Even before we put an offer in on the house we eventually bought they took a real interest in showing us around their properties and wanting to know what we were looking for, ready to advise.
I would even go as far as to say that Stuart kept our (and our Sellers) hopes alive with his positivity and expert knowledge regarding options when we thought the transaction would collapse as we hit on some snags/delays in the process. We got there in the end and we're very grateful. Thanks so much team Castles!
Anne Β· 30 July 2019 Β· Castles Estate Agency London (438 Hertford Road)
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5/5
GoogleMy property was rented out through Castles Lettings for four and a half years and I found them helpful and professional and able to deal with any problems that arose. Alex was the person I had most contact with through this process and I appreciated his consistency and patience in the midst of his busy schedule and many responsibilities.
It was also helpful to have Castles Maintenance look into the need for repairs when issues came up and provide information about what was required and the cost involved.
As a result of my experience, I would highly recommend Castles to both landlords and tenants.
Angela Β· 30 July 2019 Β· Castles Estate Agency London (438 Hertford Road)
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5/5
GoogleHaving met a couple of cowboys masquerading as reputable estate agents in Edmonton which I will not name here (please be careful) , Craig Tiller of Castles was a breath of fresh air. Professional and punctual from the outset, he answered all of my questions, as I was a first time landlord, and guided me effortlessly through the process whilst also achieving the optimum monthly rental amount.
I would have no hesitation in recommending Craig and Castles and would warn others to be careful when selecting an agent from the Edmonton area. Biggest is not always best!
I chose the full service package as I wanted and trusted Castles to look after the property whilst I was out of the country. Huge thanks to Craig and the team at Castles for finding me very good tenants within about 2 or 3 days of instructing them and before the property was even advertised.
Janice Β· 30 July 2019 Β· Castles Estate Agency London (438 Hertford Road)
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5/5
GoogleAs a first-time buyer Abraham and Sandro were instrumental in making the process seamless from start to finish, going the extra mile to ensure that the sale went through quickly, despite being the sellerβs agent. Itβs clear to see why Abraham and his team get so many 5 star reviews; they go above and beyond and accommodate every ask; from ensuring that I could view the property a second and third time (even when they were about to close for the day) to helping me measure up the property when ordering furniture. Abraham was professional, supportive and personable throughout the purchase process, available at any time of the day, quick to respond to enquiries and providing regular updates. His excellent knowledge of the area, his evident love for London, his honesty and willingness to help is what makes his service so unique, Abraham was only too happy to show me around the area and give guidance on how best to settle into the area.
I want to personally thank Abraham for making the process straightforward and easy and for providing an amazing service throughout, if youβre looking for an estate agent, you absolutely have to use Abraham and his team!
Beena Β· 30 July 2019 Β· Castles Estate Agency London (12 Topsfield Parade Crouch End)
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5/5
GoogleMy family have resided in Crouch End for over 60 years and we were sadly faced with selling our family home. A house that had so many treasured memories and was very close to our hearts.
Choosing an agent for us was going to be difficult as we required an agent who would be completely connected to our home, who had integrity, professionalism and was equally familiar and connected with the area. Having vast amount of knowledge and experience with larger houses in particular, was a must. We knew Abraham and his team at Castles (Colin, Sandro & Jan) had longevity in the area just by walking by their office over so many years. We then started doing our own research and speaking with local friends and it quickly became apparent that Castles were the right agent for us. They have continuously sold the majority of the larger houses and had a high market share across all properties. All our friends with a history of dealings, had nothing but praise for them. They have an extensive knowledge of the area are very well respected and liked.
Abraham handled our sale from start to finish and was always available at any time. He ensured that the entire process was exceptionally smooth throughout and maintained a calm and professional disposition throughout which further installed our faith and trust in him. He was always charming with a great sense of humour when necessary.
I strongly recommend that you contact Abraham and his team at Castles if you are looking to sell or buy. They are head and shoulders above their competition and will not disappoint.
Katie
Katie Β· 30 July 2019 Β· Castles Estate Agency London (12 Topsfield Parade Crouch End)
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5/5
GoogleAll I can say is that I found the service provided by Bruno at Castles Tottenham , very professional, polite & courteous throughout the last five weeks assisting us. Would recommend to anyone seeking a smooth and prompt experience.
John Β· 30 July 2019 Β· Castles Estate Agency London (44/46 West Green Road)
Agent replied
John
Thank you for your kind words and recommendation. Please stat in touch and feel free to call if you need any advice in the future.
Regards
Gary Swain
Director.
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5/5
GoogleAlexei was on point - has a great knowledge of the area and knew exactly what we were looking for. Great service ππΎ β¦
Abbas Β· 30 July 2019 Β· Castles Estate Agency London (78 Green Lanes Palmers Green)
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5/5
GoogleThe Castles Palmers Green branch and especially Alexei & James are brilliant, honest, professional and truly good natured people. Their help from start to finish was second to none and I couldn't recommend them and their estate agents highly enough. You can tell that they care, want what's right for you and will try and help in anyway they can. What more can you ask for?
Andrew Β· 30 July 2019 Β· Castles Estate Agency London (78 Green Lanes Palmers Green)
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5/5
GoogleFrom day one we met Alexei, we knew that we were in safe hands. He's very professional with his work and can give what we were looking for. He got us our dreams home through minimum effort and stress! Actually it was the first day that he took us for viewing, what he told us was "I have got a surprise for you!" and yes it was the first house that we fell in love with!.
I would recommend to anyone who is looking to buy a house, you can't go wrong with Alexie and James. Both are nice, friendly and stress free to work with!
Andrew Β· 30 July 2019 Β· Castles Estate Agency London (78 Green Lanes Palmers Green)
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5/5
GoogleThank you sooooo much Alexei....and all the staff with the help of purchasing out very first home. We previously had a bad experience with a another estate agent because we were first time buyers but i am so glad to say that not all agents are there to take you for a ride, castles understood that we were serious buyers and we were treated as such therefore i must say its a great company with hard working, honest and understanding people providing excellent service
We got ourselves A dream house worth waiting for. We made it our own and very happy thank you again Alexi.
Fi Β· 30 July 2019 Β· Castles Estate Agency London (78 Green Lanes Palmers Green)
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5/5
GoogleGreat team at Castles. Quick sale on my property, at the price I wanted to achieve and were fantastic engaging and supporting both the buyer and I (seller) throughout the process. James and Alexei were fantastic to deal with and would happily recommend
Alex Β· 30 July 2019 Β· Castles Estate Agency London (78 Green Lanes Palmers Green)
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5/5
GoogleWe were in a 5 person chain with many parts unwilling to compromise on anything, but David managed to push through the exchange/completions whilst keeping everyone happy, thanks!
Ben Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleGreat service and advice at all stages.
Georgiana Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleExcellent company and customer service
Hettie Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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4/5
GoogleVery positive experience with my property sale. I found them professional, efficient and pleasant to deal with.
Emily Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleCastles made our buying experience an enjoyable one! They genuinely care about their buyers and sellers and were honest, helpful and honorable throughout the process. We would highly recommend them.
Alexandra Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleExcellent experience working with Max on the purchase of our new house. It wasn't the most straight forward purchase and Max really helped to get it over the line at the crucial time.
Matthew Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleGreat estate agency. Would recommend.
Olivia Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
Agent replied
Olivia , good luck to you both in the new home and thanks for taking the time to leave a review its much appreciated as you know our business is built on recommendations .
David Sipple
Manager
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5/5
GoogleDavid, the branch manager, was friendly and efficient from the start to the end of our flat sale. He was very knowledgable about the local market in E5 and delivered on the valuation which was fair, not overinflated.
Tessa Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleAfter nearly 8 months on the market with another agent without a single offer and minimal viewings and the constant blame of brexit , i approached Castles who gave me some valuable advise as to why my property wasn't selling . I went with Castles and they sold my property within 4 weeks . Thank you so much David and Max and i would only choose to sell with you again . I can now go and retire in peace .
Oscar Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleI purchased my flat through Castles and I would recommend the Hackney team without reservation. They were very professional, courteous and amicable making the sale and transition very smooth and easy.
Alex Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleWe recently bought our house through the team at Clapton, E5. Throughout the process they were very helpful and very efficient. They always got back to us immediately and were very positive and courteous throughout the process.
Amy Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleWe bought a flat through Castles and we couldn't be happier with their customer Service. We dealt with Max upon viewing the property and he was very reactive to the questions we asked. In addition we dealt with David throughout the buying period. Both David and Max were always quick to respond to correspondence sometimes out of office hours. Thanks Again.
Richard Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
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5/5
GoogleWe were so lucky to find a property through Castles. Scott went out of his way to accommodate our tight schedule for us to move in! He was amazingly helpful.
Claudio Β· 29 July 2019 Β· Castles Estate Agency London (44 Lower Clapton Road Hackney)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.