Trusted Agent profile · Nottinghamshire and Staffordshire
Verified
★★★★★
469 reviews across 3 offices and 3 platforms
Castle Estates has three offices, in Nottingham, London and Stafford (Nottinghamshire and Staffordshire). Together they have 469 reviews on three platforms, rated 4.4 out of 5 overall.
453
Reviews on Google
All 3 offices
15
Reviews on Facebook
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Castle Estates's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Castle Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookWe cannot thank Castle’s enough, in particular Abraham and Colin for a tremendous job in terms of the many years of professionalism put to good use, in finalising and pulling through our sale. They worked wonders that the solicitors between them would have been unable to do. They have really delivered and reinforce the often quoted phrase that Castle’s are the best Estate Agents in Crouch end. Chris and Lucy Watkin Edison Road. July 2018.
5/5
GoogleVery helpful, smooth and attentive service. Josh was the agent selling the property that I was previously renting. As soon as the property was sold, he kindly proposed me an even better property round the corner to rent. So painlessly found an upgrade at the same price within days. Also great management service from the rest of the team both at Hackney and head office.
Graham , We sell a lot of properties that have tenants currently living and I know it can be a stressful time as it is your home . Where ever possible we will try to find you alternative accommodation and im glad you were happy with the way Josh delt with you your experience with our management team . Regards David Sipple Manager
5/5
GoogleCastle Estate Letting Agency present very good services to customers. I have dealt with many letting agencies before, I can confidently say that castle estate is the best. All staff are very cooperative especially Laura Grainger ( very kind ). I strongly recommend Castle Estate, and I wish all the best for castle estate team. Regard Khalid
The team here at Castle Estates are thrilled to hear your positive feedback, thank you for taking the time to review us.
5/5
GoogleGreat company. Purchased a property with Max from the Clapton Road office, really professional, helpful and would definitely recommend to anyone looking for a property in the area.
5/5
GoogleGreat service, very helpful, always got back to us in a timely manner. Both David and Max who worked with us would go out of their way to make things run as smoothly as possible.
5/5
GoogleDavid Sipple and his team were very helpful. He was our Agent and supported us during the sale of our house. David was updating us with the buyers feedback regularly. The whole process of sale was very smooth and completed quickly. We were impressed with his professionalism and would highly recommended David if you are looking for a best service.
Tomasz Thank you for the recommendation and i really appreciate your kind words. I look forward to coming round for a cup of tea once you have completed the works as ill only be round the corner. Regards David Sipple Manager
5/5
GoogleReally good guys who made the difference. Laid back but know how to get stuff done.
Sam , I appreciate the review and I wish you and Olivia all the best in your new home . I know you had a negative experience with another local agency and was nervous when deciding which agent to next instruct based on your previous experiences trying to sell , but i am thankful you gave us the opportunity as we offer a very honest and transparent approach to estate agency and find our clients prefer this . We wish you both all the best in the new home . David Sipple Manager
4/5
GoogleGood service and quick easy sell. Great communication and help with mortgage etc. The only thing we felt was that the vendors needs were put before ours.
Rowena , Thank you for your words as all feedback allows us to asses our clients experiences and improve all the time . I am genuinely sorry if you felt the vendors needs were put before you but I would like to ensure we value the needs of both vendors and buyers at all times . The vendors of the property were developers who wanted a swift transaction after being let down by a previous buyer and were going to have kept the property if you had not moved as quickly as you did which I accredit Max with the advice and communication he gave throughout the process . When buying your first property it can be daunting proposition but Max always wanted to ensure you were kept informed and understood every stage of the process . We hope you love the property and if you are ever passing feel free to pop in . David Sipple Manager
5/5
GoogleGreat estate agency. Would recommend.
Olivia , good luck to you both in the new home and thanks for taking the time to leave a review its much appreciated as you know our business is built on recommendations . David Sipple Manager
5/5
GoogleExcellent experience working with Max on the purchase of our new house. It wasn't the most straight forward purchase and Max really helped to get it over the line at the crucial time.
1/5
GoogleThey pretended to have full disclosure on very private information just to show me a property. This is completely unreasonable. And nobody should accept this imposition.
Dear Marcela, We were simply asking you to clarify basic information such as a correspondence address in order to see a property and assured this information was strictly confidential . We require basic information for all parties safety as a minimum and I even invited you to meet me in the office and to provide directly . After you putting the phone down I referred the matter to the vendor for their decision but they again agreed they do not feel comfortable with prospective buyers viewing this property without Castles having the basic information. We welcome you to view our properties at anytime but we must adhere to protecting the interest of all clients . David Sipple Branch Manager Castles Estate Agents Hackney
5/5
GoogleGreat guys, very good service. They kept me in the loop all the way throughout the process of selling my house and managed to get an offer over my asking price. Max went above and beyond and found me a house outside of Hackney to move in to. I Would heartily recommend them... best in Hackney.
5/5
GoogleI worked with Max: honest, straight talking and very hard working. Thoroughly recommended.
5/5
GoogleGreat service and advice at all stages.
5/5
GoogleMax and David were very helpful with our move. Would highly recommend this branch of castles
5/5
GoogleFriendly, down to earth people. They know the market and did a great job of selling our flat and were always responsive and communicative. We would definitely use them again.
5/5
GoogleThroughout my dealings with David the manager. He was friendly and very helpful. He offered useful insights which assisted our approach in our property transaction. David was also very good at keeping me regularly updated. I had limited dealings with his staff although I found them friendly and helpful too.
5/5
FacebookRating only, no written review.
5/5
GoogleDavid and his team provided a good professional service and responded to all communication quickly. The property was listed quickly, they visited a number of times to respond to purchasers questions and they helped my tenant to find a new property. Thank you.
5/5
FacebookAmazing team and service! Thank you for my lovely flat and a card for 1 year anniversary.
5/5
FacebookThe team here are fabulous. Nothing but professional and helpful all the way through. Great communication and felt supported through the process. Can't recommend enough!
1/5
GoogleThe experience with this agency is shocking and would not recommend them to anyone. They failed to inform us about a lot of thing and if it wasn't for the tenant contacting us direct we would still be none the wiser.
5/5
GoogleReally good experience with my flat renting. They helped me find a new property, were really flexible with the viewings appointments and the times. They were really honest and always listened to my suggestions. Really professional service and all secure. Their office in Hackney gives a great customer service and they look after you. Will definitely recommend to rent with them. Also the state agent in charge if the Renting was really nice to us, he was really patient with us and never forced us to buy or to accept the property on the viewings like many others do. At the viewing appointment, when they describe the property they were honest and they didn't hide any detail or lied to us in order to sell, like many other agents do. I didn't find no issue at all with them. I felt really secure because they look after you and are interest on your needs and what are you looking for instead of just trying to make you fit in what ever house with bad conditions. Definitely the best Estate agent I've deal with so far!!!!!
5/5
GoogleDavid, the branch manager, was friendly and efficient from the start to the end of our flat sale. He was very knowledgable about the local market in E5 and delivered on the valuation which was fair, not overinflated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nottingham has the most, with 264 reviews rated 4.5 out of 5, followed by London with 124.
The three Castle Estates offices, by town:
Yes. In The Trusted Agent 2026 awards: Castle Estates, London won Trusted Agent.
