1/5
GoogleRating only, no written review.
Trusted Agent profile
Cassidy and Tate estate agents in St. Albans and Wheathampstead
★★★★★
526 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 526 reviews on three platforms, rated 4.8 out of 5 overall.
234
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Our offices
Cassidy and Tate's three offices, most reviewed first. Each has its own page.
- Cassidy and Tate St. Albans (10 High Street)10 High Street, AL3 4EL388 reviews · 96 on Google (4.5)3 in the last 90 days
- Cassidy and Tate Wheathampstead39 High Street, AL4 8BB311 reviews · 21 on Google (4.8)0 in the last 90 days
- Cassidy and Tate St. Albans (59)59, The Quadrant, Marshalswick, AL4 9RD125 reviews · 117 on Google (4.8)0 in the last 90 days
Latest reviews from every Cassidy and Tate office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleRating only, no written review.
1/5
GoogleSystem suggests houses are available, when in fact they are under offer. Wasted visit, morning off work and train ticket.
5/5
GoogleWe used Cassidy & Tate when me and my partner got our first tenancy together. They were really helpful guiding us through the process as neither me or my partner had rented our own place before. They gave us a guided tour of the flat we were interested in. They made the paperwork process easy for us to understand as there is an awful lot of lawyer sounding words. We have been with them for 3 years now and have had absolutely no issues so would highly recommend to anyone.
5/5
TrustpilotFirst Class Service, professional & efficient from start to finish. Highly Recommended.
Cassidy & Tate have assisted me with numerous sales and lettings for a good number of years.From my relationship with their team, i have always found them to be trustworthy, with a refreshing approach to detail, thoroughly professional and knowledgeable, with any potential issues dealt with quickly and efficiently.I have especially found my recent dealings with their land & new homes team most helpful. Highly recommended
5/5
TrustpilotWe have been so pleased with the…top quality customer service.
We have been so pleased with the service of Cassidy and Tate, they produced a terrific brochure and portfolio of pictures to get our property on the market. This was followed up by a very personal service by our assigned agent, in this instance Ricky Veale. Ricky kept us in touch with all enquiries and put the time and effort in to ensure multiple viewings despite the difficult circumstances with the Coronavirus pandemic. They offer good value and exceptional service, especially Ricky, and I would not hesitate to recommend them to others and I will be using them again for sure. Many thanks to you all at Cassidy and Tate.
5/5
GoogleGreat agent! Nick and his team are very helpful and always given me a great service thank you.
5/5
TrustpilotQuick, simple & Helpful
Given that we are currently in the grip of a world pandemic looking to rent a home is not a great idea!. However, Ricky Veale (Lettings Manager) made sure he "pushed" the Landlord to get this done as quickly as possible. In fact, it only took 11 days from our first viewing to getting the keys and it would have been even quicker if the Landlord hadn't slowed things down (to be fair, given the situation nothing anyone could have done quicker).Fast, friendly, efficient and accommodating. No hesitation in recommending Cassidy & Tate and their team to manage/find your next property.
5/5
TrustpilotOutstanding Lettings & Property Management Team
I have had the pleasure of being a tenant in a property marketed and managed by Cassidy & Tate since the summer of 2018. From my first contact with Gemma in lettings the relationship has been a benchmark in this segment of the property market where tenants often are reminded in a negative way who the property company ultimately works for. The relationship has grown even stronger as Stephen and Annette in the property management team have become involved and I would without hesitation highly recommend their services.
5/5
TrustpilotProperty Professionals
We had a couple of faltering starts selling our home but throughout C&T were supportive. Advising us to take our home off the market, rebrand and start again is perhaps unusual but in the event it was spot on and representative of the expertise of Siobhan, Ricky, Chris and Stuart. Once we got moving it was plain sailing and pain free. We highly recommend this team of property pro's. Thank you one and all.
5/5
TrustpilotHelpful, swift & responsive.
Ricky & the team were very helpful and responsive throughout the process of renting a flat in St Albans. We moved into the property 2 weeks after the viewing which worked well for us. Only hiccup was not specifying which office we needed to pick the keys up from on the day of the move. Overall the experience with C&T was very positive. Thanks guys!
5/5
TrustpilotHighly recommended
This is the third property I have sold through Cassidy & Tate in the last few years and I would recommend them to anyone. Responsive, professional and knowledgeable about the local market. I would not hesitate to use them again. Thanks to Siobhan, Duncan and David.
5/5
TrustpilotRecently we have rented our first…
Recently we have rented our first property. Ricky and the Team at Cassidy and Tate have not only been so helpful in the initial stages but have continued to do so since moving in. The team have been so friendly, professional, obliging and easy to work with. We would highly recommend. Thank you very much.
5/5
TrustpilotHighly recommend Cassidy & Tate
I have rented for many, many years and I can absolutely declare that this was the most easiest, professional and straightforward process I have encountered.Ricky is an absolute professional, discreet and knowledgeable and very fast at getting the process moving. I am hardly surprised that Cassidy & Tate have gathered so many awards.I will definitely be using them in the future.Eve (St Albans)
5/5
TrustpilotGreat service
Efficient and understanding service offered by Cassidy&Tate and Ricky who answered all of my queries promptly while not being pushy. Would recommend the service to everyone.
4/5
TrustpilotManaged to sell the house where another…
Managed to sell the house where another agent had failed. The house sale was complicated however and without Graham Coton's expertise, tact, forcefulness and professionalism this sale would never have gone through.Thank you.
5/5
TrustpilotEasy process from start to finish
Knowledgeable, professional and friendly staff, easy process from start to finish. Cassidy and Tate made it a hassle-free experience
5/5
TrustpilotSimple and easy viewing
Simple and easy viewing, signing and move in process with Ricky and Cassidy & Tate St Albans
1/5
TrustpilotZero respect for tenants..
Zero respect for tenants... having rented over 20 properties in my time I have never encountered a more cold and careless estate agent. Ricky in particular was horrible to deal with. I will never use this company again and would urge others to look elsewhere.In response to the reply below, we made our complaint and you ignored it. Bit late now, act when tenants complain and you might avoid these reviews.
Agent replied · 15 June 2024
Thank you for your feedback. Sorry to say we have no record of your name or viewing any of our properties on our data. We haven't received any complaints or issues direct to us from yourself. Mr Ricky Veale is our assistant lettings manager and has been in the industry for many years and is looked upon as a very polite and respected professional letting agent. Mr Veale has many positive feedback reviews from all his clients on Trust Pilot so I am sorry to say that we disagree with your comments.I am happy to discuss this matter further if you would like to contact me personally. My name is Stuart Cassidy and I am the director here at Cassidy & Tate. stuart@cassidyandtate.co.ukWe wish you all the best in your search for a rental property.Regards
5/5
TrustpilotWe were recommended to Cassidy and Tate…
We were recommended to Cassidy and Tate by a friend, really pleased that we did, their local knowledge was considerably better than the other agents, price wise they were realistic and offered examples behind their rational and provided us with a quality service from start to finish - and yes they managed to sell our old house, something the previous agents had all failed miserably. Thank you Mr Cassidy you restored our faith in Estate Agents - Well done.
5/5
TrustpilotGood pro-active agents
We’ve worked with Duncan on a difficult transaction and he did an excellent job of managing the process. Would recommend.
5/5
TrustpilotFriendly, professional and efficient
Many thanks to Ricky for his perseverance and finding us excellent tenants. Everything was dealt with very efficiently and we would definitely use Cassidy and Tate again.
5/5
TrustpilotWhat an amazing service very helpful…
What an amazing service very helpful and always willing to help.
4/5
TrustpilotPlumber
I reported an issue to Annette Birt and and a couple of hours later she recommended a p!umber to do the repairs needed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cassidy and Tate
Which Cassidy and Tate office has the most reviews?
St. Albans (10 High Street) has the most, with 388 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
Where are the Cassidy and Tate offices?
The three Cassidy and Tate offices, by town:
- St. Albans (10 High Street): 10 High Street, St. Albans, AL3 4EL
- St. Albans (59): 59, The Quadrant, Marshalswick, St. Albans, AL4 9RD
- Wheathampstead: 39 High Street, Wheathampstead, AL4 8BB
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