Cassidy and Tate St. Albans reviews

★★★★★ 5/5

Google

We had a fantastic experience selling our home with Cassidy & Tate, and in particular working with Duncan, who was excellent throughout the entire process. From the outset, Duncan moved quickly to get the property listed, organising photography and even helping arrange the EPC, which made a big difference in getting everything live without delay. The listing was handled brilliantly, and within just two weeks we had two strong offers. What really stood out was Duncan’s communication. He was always incredibly responsive, proactive and never made any question feel like a chore. After every viewing, he provided clear updates, which gave us real confidence and kept us fully informed at each stage. He also went above and beyond in practical ways, such as letting the surveyor in when we couldn’t be there, which really helped keep things moving smoothly during a busy period. On top of all that, Duncan is personable, considerate and clearly takes pride in doing a great job for his clients. We dealt solely with him throughout and thanks to his efforts, the whole process felt far more straightforward than it could have been. We couldn’t recommend Duncan and Cassidy & Tate more highly.

Matthew · 14 April 2026

★★★★★ 5/5

Google

We sold our house through Cassidy & Tate and from the initial contact right through to completion they were absolutely brilliant. Kris was extremely efficient and handled the viewings professionally, keeping everything running smoothly. Tracie acted as our sales progressor and kept us regularly updated throughout the entire process, which made what can often be a stressful experience feel very well managed. We couldn’t fault the service and would happily recommend Cassidy & Tate to anyone selling their home.

Binding · 20 December 2025

★★★★★ 5/5

Google

Been in the Property Business for over 30 years, by far the best Estate agency I have dealt with, would have used them for all my Properties if they covered all the areas. Buying/Selling a Property is stressful for enough at the best of times and sometimes agents do not help themselves. Will not hesitate to use this agent again or recommend them, they don't always tell you what you want to hear but they are honest, in my book that is the most important thing.

Ian · 28 October 2025

★★★★★ 5/5

Trustpilot

David at Cassidy and Tate went above…

David at Cassidy and Tate went above and beyond to help me with the sale of my property. He was so kind and helpful. I’ve never come across an estate agent who was so generous. I would highly recommend him to everyone. He is a rare gem! Thank you David. Sam

Samantha · 11 January 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah. We did take our house off the market, as we realised the time wasn’t right for us. However, when we are ready to sell, we won’t hesitate to contact Duncan at Cassidy & Tate again.

Natalie · 10 May 2023

★★★★★ 5/5

Trustpilot

Great service

Great service. Nick was our main contact, always friendly and ready to help or advise. Kris did a lot as well, including showing round the final buyers. Very impressed by the whole team, particularly in communication, if I had to leave a message with a team member or on the phone I would get a call back really promptly. The market was slow for this type of property (retirement flat) and we had a couple of disappointments when buyers had to pull out through ill health. Nick's support and advice was invaluable. Thanks.

Netta · 13 April 2023

★★★★★ 5/5

Trustpilot

Great job!

Louise was a delight to deal with, and has made my moving in process as smooth as she could, giving me confidence in my first change of home. After a brief interaction with another agent called Stephen, I felt confident that they could handle the process between any member of the team! Highly recommend them for making the moving in process simple and concise, as well as the great team collaboration to help me with a few issues surrounding my move, all of which were handled promptly and with good advice, and as such I am overall very pleased with the service I’ve received so far.

Aaron · 29 March 2023

★★★★★ 5/5

Trustpilot

Great all round Service - Sale of One bedroom Flat

I have just sold a property through Cassidy and Tate, mainly dealt with Duncan, but this applies to all the staff there, I have not had the best experience with other Estate agents but found Cassidy and Tate excellent to deal with, I am not always the easiest person to deal with, they were very professional and communications was excellent along the process, the sale hit a few bumps along the way and they were very helpful in finding a solutions, will not hesitate to use again or recommend them to friends or family.

Ian · 23 February 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Duncan when selling my property. He was incredibly professional, knowledgeable and an absolute pleasure to deal with. His positive and helpful demeanor made the entire process seamless. He went above and beyond, consistently communicating with all parties involved and keeping me updated every step of the way. His industry expertise was evident and greatly appreciated. Thanks to his hard work and commitment, I sold my property quickly and at the price I wanted. The entire transaction was smooth and hassle-free, which is a testament to his efficiency and dedication. I highly recommend Duncan to anyone looking to sell or buy property.

Linda · 27 July 2024

★★★★★ 5/5

Google

I'm really grateful I chose Cassidy and Tate. Their approach was always straightforward and honest, no sales pitch, no inflated valuations. The completion process was bumpy due to the buyer's solicitor, but Duncan and Tracie were there every step of the way, managing the situation and offering constant support. Highly recommend!

Francisco · 12 July 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Stuart at Cassidy and Tate Estate Agents, and I cannot express how impressed I was with his professionalism and expertise. From the moment I walked through the door, Stuart greeted me with a warm smile and made me feel valued as a customer. Throughout the entire process of finding my dream home, Stuart went above and beyond to understand my needs and preferences. He patiently listened to my requirements and meticulously curated a selection of properties that perfectly matched what I was looking for. His knowledge of the local market was exceptional, and he provided valuable insights that helped me make informed decisions. Stuart's communication skills were outstanding; he kept me updated every step of the way and promptly responded to any queries or concerns I had. His dedication to ensuring a smooth and seamless experience was truly commendable. Thanks to Stuart's guidance and support, I was able to find the perfect home in a timely manner, and I couldn't be happier with the outcome. I wholeheartedly recommend Stuart and the team at Cassidy and Tate Estate Agents to anyone in search of top-notch service and expertise in the real estate industry. Thank you, Stuart, for making my home-buying journey an enjoyable and stress-free one!

Mark · 27 March 2024

★★★★★ 5/5

Google

Sold our home in St Albans and couldn’t fault the service. Duncan was calm and professional throughout.

Helen · 16 February 2026

★★★★★ 5/5

Google

We had never deal with such a friendly, professional, kind and caring estate agent until Mr Duncan Cohen showed us around our new house. Mr Duncan was patient, helpful and honest and listened to our needs. Mr Duncan has been amazing from start to finish and continues assisting us with our new house. Nothing is too much trouble, and he always has the answers. This Agent is the only person you need to visit when looking for a new home. Five star is nothing for him. ⭐️⭐️⭐️⭐️⭐️ Vahid Reza Jomeh 67a Mayflower Rd

Lavin · 29 September 2023

★★★★★ 5/5

Google

As buyers, we appreciated how organised the viewings were. Nick was excellent to deal with.

Daniel · 16 February 2026

★★★★★ 5/5

Google

Duncan is a cut above the rest. I have worked with many estate agents over the years and Duncan by far offers a service like no other. He has a perfect balance of being supportive, calm, honest yet direct when needed. His market knowledge …

L · 16 April 2025

★★★★★ 5/5

Google

Buying our first home near Wheathampstead felt far less stressful thanks to Nick Masters.

Alex · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah.

Natalie · 10 May 2023

★★★★★ 5/5

Google

I cannot recommend Graham and the team highly enough. I knew, almost instantly, that they were the agent of choice. Graham promised a service second to none and he delivered! He dealt with everything, from start to finish, with outright professionalism, empathy and a little bit of humour - which was needed at times!! They were not the cheapest agent but I got value for money. Thankyou.

Charles · 27 March 2024

★★★★★ 5/5

Google

A big thank you to the team at Cassidy and Tate, especially Graham Coton. He marketed our house in a professional way but was reassuring when we needed him to be and always there to help at the end of the phone.

Sharon · 16 April 2025

★★★★★ 5/5

Google

Cassidy & Tate and Duncan especially were extremely helpful selling our house. From the first point of contact to sale completion, Duncan was very approachable and detailed and on all steps that needed to be completed. He was fair with the …

Karen · 16 April 2025

★★★★★ 5/5

Trustpilot

My grateful thanks to Laura at Cassidy…

My grateful thanks to Laura at Cassidy & Tate whose invaluable assistance, enthusiasm and thoroughly professional approach facilitated the sale of a residential development site in St Albans for a competitive price in challenging circumstances. I would have no hesitation in recommending Laura to anyone seeking a similar service.

Stephen · 6 April 2023

★★★★★ 5/5

Trustpilot

Excellent Service, Great Knowledge of the Local Market

I could not fault the service provided by Graham and the team at the Marshalswick office. From advice on price, fantastic marketing showing the property in the best possible light to being quick to respond to queries and anxieties, the service provided was truly worthy of 5 stars.

Michael · 12 January 2023

★★★★★ 5/5

Trustpilot

The best in the business....

As a former tenant who has rented via a number of lettings agents over the years I have to say the team at Cassidy and Tate have got the implementation of their customer journey absolutely right. Stephen, Louise, Josh and particularly Gemma made the whole experience very professional and were always on hand to assist and the check out process was very smooth. If you are a tenant looking to rent your first home or a landlord looking to employ the best in the business then speak to Mark who will look after you from the start and make a sometimes difficult process very easy. Highly recommended. Well done.

Grangelina · 5 December 2022

★★★★★ 5/5

Trustpilot

A brilliant shout-out to the Cassidy and Tate team

Duncan from Cassidy and Tate and indeed the whole team were so supportive from the outset up until the completion date. Our purchase was really complicated, and Duncan was available at every stage to provide me with the options, engage the vendors and negotiate on our behalf where needed. He was always honest and kept us up to date with everything, all the time. This made what was essentially a really stressful period for me, super smooth. Totally recommend this team.

LJ · 1 December 2022