Every review we hold for the Wheathampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDavid at Cassidy and Tate went above…
David at Cassidy and Tate went above and beyond to help me with the sale of my property. He was so kind and helpful. I’ve never come across an estate agent who was so generous. I would highly recommend him to everyone. He is a rare gem! Thank you David. Sam
Samantha · 11 January 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah. We did take our house off the market, as we realised the time wasn’t right for us. However, when we are ready to sell, we won’t hesitate to contact Duncan at Cassidy & Tate again.
Natalie · 10 May 2023
Agent replied · 15 June 2024
Thank you for your kind words. I am sure Duncan and Hannah will be delighted with your feedback and we hope to see you again one day soon.
★★★★★ 5/5
TrustpilotGreat service
Great service. Nick was our main contact, always friendly and ready to help or advise. Kris did a lot as well, including showing round the final buyers. Very impressed by the whole team, particularly in communication, if I had to leave a message with a team member or on the phone I would get a call back really promptly. The market was slow for this type of property (retirement flat) and we had a couple of disappointments when buyers had to pull out through ill health. Nick's support and advice was invaluable. Thanks.
Netta · 13 April 2023
Agent replied · 15 June 2024
Thank you for your feedback. I am delighted that even with the tougher market we still performed with our service. I wish you all the best.
★★★★★ 5/5
TrustpilotGreat job!
Louise was a delight to deal with, and has made my moving in process as smooth as she could, giving me confidence in my first change of home. After a brief interaction with another agent called Stephen, I felt confident that they could handle the process between any member of the team! Highly recommend them for making the moving in process simple and concise, as well as the great team collaboration to help me with a few issues surrounding my move, all of which were handled promptly and with good advice, and as such I am overall very pleased with the service I’ve received so far.
Aaron · 29 March 2023
Agent replied · 15 June 2024
What a great feedback to receive thank you very much
★★★★★ 5/5
TrustpilotGreat all round Service - Sale of One bedroom Flat
I have just sold a property through Cassidy and Tate, mainly dealt with Duncan, but this applies to all the staff there, I have not had the best experience with other Estate agents but found Cassidy and Tate excellent to deal with, I am not always the easiest person to deal with, they were very professional and communications was excellent along the process, the sale hit a few bumps along the way and they were very helpful in finding a solutions, will not hesitate to use again or recommend them to friends or family.
Ian · 23 February 2023
Agent replied · 15 June 2024
Thats very nice of you thank you
★★★★★ 5/5
GoogleCassidy & Tate handled our lettings in Marshalswick efficiently. Sarah and Louse was always quick to respond.
J · 16 February 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah.
Natalie · 10 May 2023
Agent replied · 25 December 2025
Thank you for your kind words. I am sure Duncan and Hannah will be delighted with your feedback and we hope to see you again one day soon.
★★★★★ 5/5
TrustpilotMy grateful thanks to Laura at Cassidy…
My grateful thanks to Laura at Cassidy & Tate whose invaluable assistance, enthusiasm and thoroughly professional approach facilitated the sale of a residential development site in St Albans for a competitive price in challenging circumstances. I would have no hesitation in recommending Laura to anyone seeking a similar service.
Stephen · 6 April 2023
Agent replied · 15 June 2024
Laura is a strong member of our team and its lovely to hear great feedback about her. Thank you
★★★★★ 5/5
TrustpilotExcellent Service, Great Knowledge of the Local Market
I could not fault the service provided by Graham and the team at the Marshalswick office. From advice on price, fantastic marketing showing the property in the best possible light to being quick to respond to queries and anxieties, the service provided was truly worthy of 5 stars.
Michael · 12 January 2023
Agent replied · 15 June 2024
Many Thanks for your words
★★★★★ 5/5
TrustpilotThe best in the business....
As a former tenant who has rented via a number of lettings agents over the years I have to say the team at Cassidy and Tate have got the implementation of their customer journey absolutely right. Stephen, Louise, Josh and particularly Gemma made the whole experience very professional and were always on hand to assist and the check out process was very smooth. If you are a tenant looking to rent your first home or a landlord looking to employ the best in the business then speak to Mark who will look after you from the start and make a sometimes difficult process very easy. Highly recommended. Well done.
Grangelina · 5 December 2022
★★★★★ 5/5
TrustpilotA brilliant shout-out to the Cassidy and Tate team
Duncan from Cassidy and Tate and indeed the whole team were so supportive from the outset up until the completion date. Our purchase was really complicated, and Duncan was available at every stage to provide me with the options, engage the vendors and negotiate on our behalf where needed. He was always honest and kept us up to date with everything, all the time. This made what was essentially a really stressful period for me, super smooth. Totally recommend this team.
LJ · 1 December 2022
★★★★★ 5/5
TrustpilotAmazing agent
I recently bought a property via Cassidy and Tate. Hannah oversaw the whole process. The vendor was particularly difficult but she used her magic to manage his expectations which eventually led to a successful purchase for me. Hannah was very knowledgeable and went out of her way to help with contractors and access. She made the process very smooth. I wish all my purchases had her involvement. Thank you Hannah so much and apologies for the delay in writing. xx
Anjum · 4 October 2022
★★★★★ 5/5
TrustpilotFantastic agents. Wholeheartedly recommend.
We sold our house and bought our new house through Cassidy & Tate and Kris and Nick made what was a relatively tricky chain a seamless transition. I was originally purchasing another house through another local agent who I shan't name but were absolutely appalling so it was a breath of fresh air to work with Kris, Nick and the Cassidy & Tate team on the new house which they worked tirelessly to get through. They were responsive, even when on holiday, efficient, effective and organised. Not sure I'd go to any other agent going forward.
Keat · 22 July 2022
★★★★★ 5/5
TrustpilotHighly recommended
I have used Cassidy and Tate in St Albans for both buying and selling my house in the last 18 months. On both occasions, I found the consultative approach and guidance very sound and helpful. In trying to identify a suitable property to purchase, I received invaluable advice in terms of current market outlook and trends, as well as, advice on a good fit. When buying Duncan listened and understood my requirements and when it came to an offer stage was helpful with feedback in offering the best price.When selling the property Duncan was excellent and spot on with the guide price which was achieved and the property was sold effectively immediately.I would not hesitate to recommend Cassidy and Tate to anyone looking to buy or sell their home. I have also had the pleasure of speaking with the extended team at Cassidy and Tate and found them ALL to be extremely attentive and efficient. My heartiest gratitude to Duncan and the team and best wishes. Goodluck!!!
Amyn · 12 July 2022
★★★★★ 5/5
TrustpilotWe have finally completed on our…
We have finally completed on our purchase with the help of the selling Agent. Yes the selling agent. Duncan from Cassidy and Tate was so helpful and professional. Always ready to help and went far and beyond to help all parties involved. Liasing with myself and the buyer as well as my solicitor. All happy to take his call and make a call to him, as he is such a helpful and friendly person. He never made me feel that I was taking too much of his time. Eventually when I come to sell hopefully not for a few years yet. I will hunt him down to act for us. An asset to his company. As a mortgage advisor I have contacted many estate agents. Duncan is by far the best to work with.
Christina · 4 April 2022
★★★★★ 5/5
TrustpilotGreat local insight
Cassidy and Tate did a fantastic job of marketing our house. They offer great knowledge and insight into the local housing market in Marshalswick. Graham was very professional and dedicated to getting our transaction across the line despite a series of difficult challenges and time pressures with our chain. His communication was excellent and he was a pleasure to work with. We would definitely recommend Cassidy and Tate if buying or selling in this area.
LR · 28 September 2022
★★★★★ 5/5
TrustpilotVery happy with C&T service
Very happy with C&T service, especially Mark who was very helpful and guided us with the property we we wanted to rent. He kept us informed and helped us to understand all the details about the contract.
Mariusz · 9 April 2023
Agent replied · 15 June 2024
Thank you very much
★★★★★ 5/5
TrustpilotThank you Duncan
Duncan has been brilliant. A credit to C&T. The sale took a while to sort, however throughout the process Duncan was always on hand, returning calls and ironing out any issues and was friendly, courteous and professional.
RM · 5 February 2023
Agent replied · 15 June 2024
Many Thanks
★★★★★ 5/5
TrustpilotFrom :- Dr & Mrs Ilyas
From :- Dr & Mrs IlyasCassidy & Tate dealt with the sale of our house.Nick Doyle did an excellent job of marketting. Photographs and dimension of our house used were very illustraitive & meaningful.Nick organised viewing on certain days which avoided clash with our domestic activities making it very convenient fo us.He took a keen & personal interest in showing our property to prospective buyers.As a result our property was sold winthin about a week.We are very please with the entire process of the SALE. Finally, Nick was always available for any advise we needed. (Thank you so much Nick)We will gladly recommend "CASSIDY & TATE" without any reservation to all our friends & aquaintances.
NisaIlyas · 26 August 2021
★★★★★ 1/5
TrustpilotNO REGARD FOR PEOPLES TIME
Made an appointment for rental and 35 minutes before the appointment was told that they had taken a deposit and that they were cancelling the appointment. Complete disregard for anyone's time energy to get to the appointment. Was given a poor excuse when I said why could they not have waited 1 hour to show us the property saying the landlord what not so keen as we had dogs. This was disclosed at the point of booking so why take the appointment in the first place. Needless to say with people who have such poor regard for others WONT be using them again. Vote with your feet so people change their work ethics.
Customer · 14 June 2023
Agent replied · 25 December 2025
Thank you for your feedback. The landlord accepted an offer and the conditions of that offer were all other viewing are to be cancelled. We contacted you at the earliest stage to advise of this as it would be unfair to other parties if we continued to show the property once an offer had been accepted. I know it must have been frustrating and i am sorry for you inconvenience.
★★★★★ 5/5
TrustpilotGraham was a pleasure to deal with and…
Graham was a pleasure to deal with and after not getting a viewing the previous weekend on a house he organised a Friday evening viewing. We loved the house, made an offer ( saved 20 viewings from happening the next day ) as the offer was excepted. It certainly made up for the disappointment the week before and on balance it was for the best. Being new to St Albans he recommended a conveyancer. Graham and his team smoothed over a few hiccups but made the whole experience as seem less as possible.
Simon · 29 June 2021
★★★★★ 5/5
TrustpilotHouse move
We cannot recommend Cassidy and Tate highly enough during our recent house move. To move during the pandemic, was quite stressful, but Kris Bartos led us through the whole thing; his many years of experience really helped, from the initial marketing, through to viewing and securing a sale. Kris and the whole Cassidy and Tate team were outstanding and kept us informed throughout. The pandemic made things difficult with Solicitors and removal companies and although we were in a small chain it proved difficult to actually finalise the sale. Throughout this tricky period, Kris and his team were there to help and certainly the ultimate completion would not have happened without his considerable expertise.
David · 31 May 2021
★★★★★ 5/5
TrustpilotTrue professionals working hard to get you the best sale!
Interestingly when we first approached agents regarding the sale of our property Cassidy were not who we thought would be our final choice, then Graham turned up on the doorstep! He is knowledgeable, professional and gave us the extra confidence we needed to progress. They were the gift that kept on giving as then the lovely Hannah took over with the viewings taking a huge stress from us. She took the time to listen and could answer vendors queries as if she had lived there herself. Siobhan is then the icing who is truly professional with her continuous updates and keeping us involved in things happening on other sides of the chain. Nothing was ever too much trouble - it is a no brainer!
Helen · 24 May 2021
★★★★★ 5/5
TrustpilotThank you, Cassidy and Tate
We had been unsure of when we would sell our property for a couple of years, and had used them for valuation and advice, which proved to be very useful help when we put the house on the market. Graham Coton gave the valuation, arranged all the photography and brochure which were all excellent. Graham and the team were very professional and easy to work with, and arranged all viewings to a very successful conclusion, easing every little bump along the way, and ensuring that our solicitors were all working to our joint schedule. A very happy and stress free experience - thank you, Graham and the team.
Alan · 1 December 2020
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