5/5
TrustpilotHighly recommend .
Thanks to Nick Doyle and the Team at Cassidy and Tate for a seamless transaction. From offer stage to completion were dealt with professionally and without drama and pressure. I would highly recommend them.
Trusted Agent profile
Cassidy and Tate estate agents in St. Albans and Wheathampstead
★★★★★
526 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 526 reviews on three platforms, rated 4.8 out of 5 overall.
234
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Our offices
Cassidy and Tate's three offices, most reviewed first. Each has its own page.
- Cassidy and Tate St. Albans (10 High Street)10 High Street, AL3 4EL388 reviews · 96 on Google (4.5)3 in the last 90 days
- Cassidy and Tate Wheathampstead39 High Street, AL4 8BB311 reviews · 21 on Google (4.8)0 in the last 90 days
- Cassidy and Tate St. Albans (59)59, The Quadrant, Marshalswick, AL4 9RD125 reviews · 117 on Google (4.8)0 in the last 90 days
Latest reviews from every Cassidy and Tate office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSpectacular Service
Our experience in buying our first house was made an absolute pleasure by Cassidy and Tate. Duncan Cohen was just brilliant from the very first viewing, through to the day of completion! His attention to detail was superb and he was available to assist with any queries we had, at any time.We could not be any happier with the service we got and would 100% recommend Duncan and his team @ Cassidy and Tate.
5/5
TrustpilotDealing with Gemma Stuart in the St…
Dealing with Gemma Stuart in the St Albans depot was an absolute delight. The service was fast and efficient. I was worried about moving during this pandemic but the whole process went extremely well. I was moved in and settled very quickly.
4/5
TrustpilotGood service
Had a great experience in finding my desired Property for letting. Ricky was really good on his job. Thank you. Hoping the same from property management
5/5
TrustpilotAmazing agents
I used Cassidy and Tate to sell both my Own property and my mother’s. Both Properties were marketed professionally and the pictures used were brilliantly presented.The agents showed all interested parties around and fed back promptly. Both properties sold quickly and at the asking price and the after sales was as efficient as pre sale. I cannot rate Cassidy and Tate highly enough and thank them for making our move so stress free
4/5
TrustpilotUsed C&T for sale of a flat
Used C&T for sale of a flat. The process was straightforward and completed within a reasonable time frame despite problems with the leasehold.I dealt mainly with David Tate and Siobhan and they always made themselves available whenever I needed to talk to them. Overall very satisfied with the service I received.Raj Nayer
5/5
TrustpilotSatisfied Customer!
Worked with Nick Doyle assisted by Siobahn Charteris. Those guys did a great job for me. Straight-talking and very helpful.Paul Mc.
5/5
TrustpilotExtremely helpful
Extremely helpful! We had Ricky Veale dealing with our new property, he is very responsive with emails and calls and made the process smooth, quick and easy! Will definitely think of using Cassidy and Tate in the future.
1/5
TrustpilotReally poor service
Really poor service. Will not use them again.
5/5
TrustpilotThe best in town
In the difficult era of Covid, following on from Brexit, C&T did a first rate job selling my house. Their dedication to getting the job done never faltered. Difficulties were dealt with fairly and professionally, and I had the impression that the people who moved in were as satisfied as me. Thank you all at C&T!
1/5
FacebookAwful service. Avoid this company at all costs!
1/5
TrustpilotDisgraceful..
Record everything they say or get it in writing! These people will say ANYTHING to get a sale. Disgraceful.
5/5
TrustpilotThe best estate agency Cassidy & Tate
The best estate agency I have ever went with. They were all very helpful but in particular Ricky. From the first viewing to the signing of the contract everything ran very smoothly and quick. Could not ask for a better service. Thank you
5/5
TrustpilotGood Overall Service :)
Great service from Annette in the Marshalswick branch and extra friendly.Thanks again.. :)Highly Recommend!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleVery bad customer serviceNegativeQuality, Professionalism
1/5
GoogleEverything was fine until it came to receiving the tenancy deposit back, i have probably reminded them 10+ times, 4 months have now passed.
1/5
GoogleI would avoid using this agent at all costs. We have tried to view a couple properties with them. First one we never had any response and when we called we got told that it was sent via email and probably in our spam folder, which it wasn’t. They were quite rude about it. We found another property and sent a request through as soon as the property was on the market. We never heard back. We sent 3 further requests, called and left a voicemail and then finally got through to an agent where we were told they would get back to us. They didn’t. Called the following day and told that the property was under offer and that they couldn’t accommodate all viewings. I’ve used a few agents around St Albans and this one is by far the worst. We even try to avoid looking at properties if they are the agent.
1/5
GoogleI would give this 0 Stars if I could. My partner and I were first time buyers and from very early on we noticed signs of poor communication, however as we liked the property we wanted to buy it. From the start we were chasing other agents to contact the sellers and in turn contact Duncan & his team. An offer was accepted and we had to call 4/5 times a day for a week to get the agents to finally send the sale Memo and I had to go to the area manager to enable this to happen. However fast forward a few months and all of a sudden, the sale of the property falls through. We constantly would chase the agents 3/4 times a day every day. The sellers changed solicitors, for which the agents knew about but didn't inform us. We had to find this all out for ourselves. And now the agents kept saying they couldn't get in touch with the sellers but we ended up being local to the sellers so went to knock on the door and find out that they decided to not sell and they have told the agents a while back, yet the agents still had not told us. Both agents & sellers were a complete joke. cowboy seller who wasn't serious about selling and is just a waste of time. They were selling a house in NW9 0TH, and I would suggest to not deal with these sellers ever. However, these agents are also a joke, who are based in St Albans but do not know what they are doing. How can the agent not inform the buyers of any updates? We as buyers ended up finding out everything ourselves, and the agents have not in turn actually done anything. The whole experience from 2 months ago to now has been an utter joke. I would never ever purchase a property if I see these agents name on the house, nor would I recommend anybody else to. They have a catchphrase of being experts, but they are the biggest cowboys I have ever met. AVOID THESE AT ALL COST, THEY WILL CAUSE YOU TO LOSE MONEY!
5/5
TrustpilotPositive experience with Cassidy and…
Recently rented a flat via Cassidy and Tate, dealt with Ricky. He even shared his mobile with us, was very helpful and responsive. Overall positive experience so far.
4/5
Trustpilotgreat company
quick, easy and professional for renting
5/5
TrustpilotDealt with Annette through out my…
Dealt with Annette through out my experience with Cassidy & Tate. She dealt with my enquires and requests with professionalism, empathy and a meticulous eye for detail. She is a credit to the organisation. James R
5/5
GoogleGreat agent! Nick and his team are very helpful and always given me a great service thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cassidy and Tate
Which Cassidy and Tate office has the most reviews?
St. Albans (10 High Street) has the most, with 388 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
Where are the Cassidy and Tate offices?
The three Cassidy and Tate offices, by town:
- St. Albans (10 High Street): 10 High Street, St. Albans, AL3 4EL
- St. Albans (59): 59, The Quadrant, Marshalswick, St. Albans, AL4 9RD
- Wheathampstead: 39 High Street, Wheathampstead, AL4 8BB
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