Cala Homes North Counties estate agents in Waterbeach, Chelmsford, Great Bentley and 2 more

★★★★★ 5/5

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A warm welcome by Sunnie when we…

A warm welcome by Sunnie when we stepped into the Sales Office at Oakbank, Phase 2, Winchburgh. Sunnie was very friendly, positive, and a joy to chat with, treating our interest in the Cala development with respect and a genuine willingness to help with a really positive attitude.We were made aware of the Plots available and incentives offered by Cala. After a walk around the show home, we discussed what would be the next steps. Fast forward three weeks, we are very excited to be reserving our Cala home. Sunnie has been very supportive guiding us through the process, offering positive support and reassurance. Sunnie has been in contact every day this week providing updates and keeping us well informed. Three weeks ago we were just looking, three weeks on we are reserving our Cala Home. Thank you Sunnie.

Lisa · 7 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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A job well done.

We have had a few snagging problems with our new apartment. Some have already been addressed.Today we had Andrew here fixing some issues with our internal doors. He has been so helpful, professional and has sorted the problems expertly. An excellent result a thank you from us.

Chris · 6 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Eric Muzaci was really helpful at our…

Eric Muzaci was really helpful at our house in Hertford. He goes above and beyond to help us with any issues. Second time he has been to the house and both times has been really helpful

Tom · 6 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Great house and perfect service

I’d like to thanks Cala Milltimber team, we moved oversea and feel settled down in Cala home. Jo and Fin help me a lot, especially Fin who is the site manager solved so many incredible issues such like a superhero, awesome! If anyone wanna buy a new house, I’ll definitely recommend Cala. Great house and perfect service.

Qiu · 6 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Nice followup and support from CALA…

Nice followup and support from CALA Team.

Sikky · 6 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Marius came out today

Marius came out today to adjust our front door came early which was good for me as I work nights thanks very nice guy

Rich · 5 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Hidden gems of Cala Homes

Today Eric Muzaci and Marius came to replace the front entrance door for my house.They did it with care and attention. They even help paint the scratches of the new door and the door frame. I appreciate their services and kindness very much.What I can say is both of them are real gems to Cala Homes!Thank you, Eric Muzaci and Marius...

Patrick · 5 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Just wanted to add some more about Eric…

Just wanted to add some more about Eric - he came back yesterday to show demonstrate how to put up pictures without causing any damage to the walls etc, which can happen easily in modern houses. Really appreciate him going the extra mile to help us out - thanks Eric!

James · 4 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Fast and get the job done perfect

Fast and get the job done perfect! Thanks Marius!

Chris · 4 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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More great service from Cala.

We would like to thank the Cala West of Scotland customer service team, in particular Courtney, for the kind and professional way they've dealt with every concern we've raised. The latest issue, our patio and rear path sinking due to settlement in the garden, was dealt with promptly by both Cala and their groundsmen, Stewarts, who were also very nice guys and a pleasure to deal with.

Kathryn · 4 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Customer Services

Today I had a couple of problems that I had with a window and patio door, rectified by Stuart (arranged by Jenny) from the glass company so many thanks to him.Also I would like to thank Jenny for the friendly and efficient way that she sorts out any queries or problems that arise with my property. She deals with things immediately and always follows up on the progress and to make sure I’m happy with the result.Customer support is amazing. Many thanks.

Womsie · 4 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Absolutely first class service from…

Absolutely first class service from Lynne at Cala East Customer Care when I phoned re a leak under kitchen sink this morning.This was attended to by a plumber within an hour of my phone call. I couldn't have asked for more.Thank you so much.

Alison · 3 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Murtle Den Park at Milltimber

Jo, Toni & Fin at the Milltimber site have been excellent and so helpful throughout the entire process over the last 8 months. Jo & Toni were always happy to help with any queries I had and kept me updated throughout, as well as ensuring that a couple of bespoke requests were completed too which was brilliant!Fin ensured that the snags have been fixed extremely quickly after moving in, really could not have asked for more help!Everything has been completed to an extremely high standard within the property and I’m delighted with my new Cala home. I wouldn’t hesitate to recommend to friends and family.

Alison · 2 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

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The post-sale client service is poor

The post-sale client service is poor. We've been in contact with the client service team for months trying to solve minor issues that popped up as they would in a new property, but the response is slow and confusing. We love our Cala home but would love it even more if the issues on the snag list can be resolved.

Janine · 2 June 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Good repairs

Connor arrived promptly, he explained what he was going to do & answered any questions that I had, he completed the job & i was delighted with his work.

Eddie · 31 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Eric and Marius, aka the dream team

Another brilliant job from Eric and Marius!They came to add some insulation in the ceiling of the ensuite, when they noticed the insulation was missing also above the bedroom.They wasted no time and decided to fix it once and for all, they put insulation all over it.Can't recommend them enough

Matteo · 31 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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First class service and build quality

I recently had the pleasure of purchasing a new home from Cala Homes at Pacific Quay in Glasgow, and I cannot speak highly enough about my experience. From the very beginning, the customer service I have received from the sales team and laterally the site team has been nothing short of outstanding. Everyone has been incredibly attentive and responsive, always willing to go the extra mile to ensure all my questions were answered and any concerns were promptly addressed. Their professionalism and genuine care made the entire process smooth and stress-free.The quality of the build is equally impressive. every detail, from the robust construction to the high-end finishes, reflects Cala's commitment to excellence. The craftsmanship is evident throughout, with a meticulous attention to detail that makes our new home both beautiful and functional. The design is modern and elegant, creating a perfect living environment that we are proud to call our own.Overall, Cala has exceeded our expectations in every way. Their dedication to quality and customer satisfaction is truly commendable. I highly recommend Cala Homes to anyone looking for a new build home that combines superior build quality with exceptional service.Thank you, Cala Homes, for making our dream home a reality!

Graham · 30 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Repair

Marius Lehadus has done an excellent job in repairing the cracks that developed in my house. Very efficient and he pays attention to detail. I can rely on him 100%

Lydia · 30 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Excellent service from Alan Park

Excellent service from Alan Park. Finished repair after asking joiner to redo his bit. Ensured excellent finish. Just a pity that there’s been so much snagging so far.

Janet · 30 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Cala Burnland Meadows Development (Westhill, Aberdeenshire)

Both sale team (Amanda & Nicola) and site team (Fred & Chris) at Cala Burnland Meadows Development (Westhill, Aberdeenshire) have been phenomenal throughout the sale and settling in process. We cannot thank them enough for their caring and professional service they have provided in what otherwise is a very stressful process.

Mike · 30 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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The sales team of Laurence and Erin…

The sales team of Laurence and Erin were extremely helpful and considerate. They were always available or called back prompt and ensured we were made aware of developments throughout the process, even though we had difficulties with our chain. Both Laurence and Erin and the onsite manager Gregg could not have done more to help us move in on time and sort minor issues for us very quickly.

Peter · 30 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Rating not for Cala!

This review and rating are not for Cala, but specific to Eric-Mulazci, Marius and Alexandra.They're the only people that deserve a 5-star rating, Eric and Marius went above and beyond every time they came to fix issues.I'd probably rate the experience with Cala as a whole 1.5 stars...This review is only for the 3 employees mentioned above.

Matteo · 29 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Leak Repair

Vicky and her team were amazing and really prompt in helping us fix a leak from our upstairs bathroom. From reporting the leak, to needing a joiner to accompany the plumber for a re-visit and getting the work patched up by a painter was all sorted within a week and all the service we received was super friendly and really efficient.

Kyle · 29 May 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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5 Star sales & customer service team

This will be my 3rd Cala property, each I have loved, but it really has been their sales team at the Princes Quay development that has made the buying & moving experience enjoyable rather than stressful. Today I got to view my new apartment and was not disappointed. My entry date is not for one month, however the Cala sales team were very accommodating in letting me in to measure & choose window dressings, these final touches will be made in time for entry date. I was particularly interested in a certain plot since the development began, even before release Vicky from the Cala team kept me up to date and I finally got the one I wanted. From choosing the plot, additional extra touches and helping us with the decor, answering numerous calls & enquiries Vicky and the team have been marvellous. The full team including site supervisor have all been easy, helpful & a pleasure to deal with. I was recommended Cala by friends and have went on to recommend to my own friends and family. I have bought from 5 different new home builders over the years and would recommend Cala as providing and delivering the best service & homes in the industry. I can honestly say I will be sad to see the team leave when the development is sold out. If ever I move in the future a Cala development will be my first choice.

Donna · 28 May 2024 · Cala Homes North Counties Waterbeach