5/5
Great team βοΈβοΈβοΈβοΈβοΈ
Rating only, no written review.
Agent replied Β· 24 August 2024
Hi Dionne,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
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1,738 reviews across 5 offices and 2 platforms
Cala Homes North Counties has five offices, in Waterbeach, Chelmsford, Great Bentley, Kelvedon and Hertford. Together they have 1,738 reviews on two platforms, rated 4.4 out of 5 overall.
Cala Homes North Counties's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great team βοΈβοΈβοΈβοΈβοΈ
Rating only, no written review.
Hi Dionne,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
Hannah and her awesome team!
Hannah and her team are outstanding. They are never too busy to help and are always available to offer their guidance and support.
Hi Wayne,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
Great sales team
The sales team were great through the whole process and nothing was too much bother for them.
Hi Wilma,Thank you for leaving your review. It is great to hear about your experience with our team at Milltimber.Best wishes in your new home!Kind regards,Cala
5/5
Great Sales Team
Great Sales Team. The customer service is top-notch. We had a great experience with them. I would always recommend CALA HOMES
Dear Olayemi,Thank you for leaving your review. It is lovely to hear about your experience with our team.Best wishes in your new home!Kind regards,Cala
5/5
Absolutely superb!
Rating only, no written review.
Hi Jennifer,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
Terrific customer service
From our very first interaction with Cala Homes through to the final purchase, the customer service has been exceptional. So impressed and extremely happy with our new home.
Hi Jamie,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
Levi and Lucy are the most professionalβ¦
Levi and Lucy are the most professional helpful ladies we have experienced when buying a new build, both have great knowledge and chases up everything to get us into our home, everyone on site Sam and Mike are also really happy to help with anything, Cala should be proud to have such a great team
Hi Amanda,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
A good service all round with themβ¦
A good service all round with them buying our old house and giving us a competitive price! Very good service after buying house too,with anything which needed doing on the snag list. Shout out to Matt and Geraldine! They couldn't do enough! Very pleased with our new home , lovely features and built well! Highly recommend!Many thanks again, Karen Amos
Hi Karen,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
If I could give 10 stars I would
If I could give 10 stars I would. The house is fantastic and the people at Cala, particularly Annie and Caroline have been nothing less than amazing, thank you all π
Hi Debbie,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
A great team
We found the team to be very friendly and well informed.
Hi John,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes,Cala
5/5
Eric Muzaci
Eric Muzaci is great, he was very meticulous, also clean up the area after he fixed them. Even mopped the floor.
Hi Gary,Thank you for leaving your review. It is great to hear about your experience with EricBest wishes,Cala
5/5
My husband and I collected the keys ofβ¦
My husband and I collected the keys of our new Cala home at Saltcoats Grange, East Lothian on 25 June 2024. The whole experience from first visiting the site to final purchase was made easy by Laura Comerford and Chloe Dallanegra, both of whom were charming, helpful and responsive. The Cala build is great and we can see that the follow-up necessary with a new build will be dealt with efficiently over the coming period.
Hello,Thank you for leaving your review. It is great to hear about your experience with our Saltcoats Grange team.Best wishes in your new home!Cala
5/5
I wanted to express my sincere to Eric Muzaci
I wanted to express my sincere gratitude for Ericβs excellent work in fixing the crash involving our stairs and walls. Your quick response and professional skills were outstanding.You assessed the damage and repaired everything efficiently, ensuring safety and quality. The repairs look seamless, and we appreciate your attention to detail.Your clear communication and willingness to explain the process were very helpful and reassuring. Thanks to your hard work, our space is back to normal, and we couldnβt be happier with the results.Thank you for your dedication and professionalism.
Hi Wan,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
5/5
Always service with a smile
Robbie has done a few snagging jobs for us during our settling in period. We always found him very helpful and his work was extremely good. It was a pleasure to have him in our home, always courteous and tidy.
Hi Richard,Thank you for leaving your review. It is great to hear about your experience with Robbie.Best wishes,Cala
5/5
Excellent
Have recently moved in to a lovely flat in the Cala Homes, kings Barton development. Have had a very good experience. The team at Cala are fantastic a very helpful sales team, Fiona and Liz and an amazing Customer Service Manager Laura Watkins, who goes above and beyond to troubleshoot and assist with any issues that arise. Very impressed.
Hi Tracey,Thank you for leaving your review. It is great to hear about your experience with our Kings Barton team.Best wishes in your new home!Cala
1/5
18 months in...
We have lived in our house for 18 months now and I am disappointed to say that we still have outstanding snags to be rectified.What I will say is that we had Kyle at our house today, to make right some of the snags, and he went above and beyond to do the best job he could, and even completed some jobs that were not on his list, to which we are very grateful. If I could give Kyle 5* I would but the review is about Cala as a builder.*UPDATE*I provided the details of our property as requested over 2 weeks ago and I am disappointed to say that not one of our outstanding snags has been rectified.For info, we bought a 4 bed detached home on the Ayletts Green development in Kelvedon, Essex.
Hello,We are disappointed to read your review about Cala. Unfortunately we are unable to identify your details so have requested Trustpilot to gain more information. Once received, please be assured your feedback will be shared with the relevant team to look into.Kind regards,CalaUPDATE:We are aware our customer service team and site team are working with you to address any issues. Our Director of Customer Services will also be in touch. We sincerely apologise for any inconvenience caused.Kind regards,Cala
5/5
Excellent after-sales care
We are delighted with our new home at Burnland Meadows in Westhill. The Cala sales team have been on the ball from the get-go. The after-sales care from Amanda, Nicola, Fred, Chris, Jamie and the rest of the team has been superb to help work through any snagging issues. We have been very well looked after through the entire process and beyond. Thank you, Cala!
Hi Michelle,Thank you for leaving your review. It is great to hear about your experience with our Burnland Meadows team.Best wishes in your new home!Cala
5/5
We recently moved into our Cala homeβ¦
We recently moved into our Cala home and everything has been wonderful. The Team were supportive from the start of the process till closing and after we were transferred to customer service team Marius and the team have been nothing short of wonderful, answering questions we have in a timely manner
Hi Oluwakemi,Thank you for leaving your review. It is great to hear about your experience with our team.Best wishes in your new home!Cala
5/5
Excellent service from Neal fixingβ¦
Excellent service from Neal fixing painting and decorating snagging, recognised problems were more significant than expected so arranged to spend more time on the job and has finished to an excellent standard.
Hi David,Thank you for leaving your review. It is great to hear about your experience with Neal.Best wishes,Cala
5/5
Eric and Marius were superb
Eric and Marius were superb! Very knowledgeable and very helpful in sorting all the defects in our house. Alexandra from customer services at Cala was also amazing in helping to sort all the defects in our house. Thanks!
Hi Imran,Thank you for leaving your review. It is great to hear about your experience with Eric, Marius and Alexandra.Best wishes,Cala
5/5
Excellent service from Marius and Ericβ¦
Excellent service from Marius and Eric who replaced my front door for the second time after it had manufacturer issues.
Hi Farhaaz,Thank you for leaving your review. It is great to hear about your experience with Marius and Eric.Best wishes,Cala
5/5
Excellent service from team at Cala Milltimber
We moved into our new home a few weeks ago and I must say the service we have had from Jo and Toni throughout this process has been excellent. They were professional, pragmatic and have gone that extra mile to make sure everything went smoothly. Since moving into our new home, the small snagging issues we identified have been corrected promptly by Fin and his team. Overall, they are an excellent team and i would highly recommend.Louise
Hi Louise,Thank you for leaving your review. It is great to hear about your experience with our Milltimber team.Best wishes in your new home!Cala
5/5
George Fisher, decorator.
Efficient, effective and very personable service from George Fisher who came to redo the paintwork on our ensuite ceiling.
Hi Elliot,Thank you for leaving your review. It is great to hear about your experience with George.Best wishes,Cala
5/5
Connor Campbell
Connor Campbell, joiner came to the house for snagging work. He did a great job, was very friendly, helpful and did a great job. He also cleaned up after himself and gave advice for maintenance
Hi Lorraine,Thank you for leaving your review. It is great to hear about your experience with Alan.Best wishes,Cala
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Waterbeach has the most, with 1,683 reviews rated 4.5 out of 5, followed by Chelmsford with 23.
The five Cala Homes North Counties offices, by town: