Cala Homes North Counties reviews in Waterbeach, Chelmsford, Great Bentley and 2 more

★★★★★ 5/5

Trustpilot

We had a positive experience at Ascot…

We had a positive experience at Ascot Gardens . Veneda & Oli were friendly & very professional . We really appreciated their honesty . Communication with Veneda was excellent . Both were very quick to respond to any questions . They both are a credit & asset to Cala homes .

Julia · 24 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Bucklers Park

Lee has come to my property a handful of times to carry out work.

Ellie · 24 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Remedial work completion.

I would highly recommend George and Alan. They carried out remedial painting and decorating work at my property following water damage caused by the incorrect installation of the windows.

MM · 23 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Alan has just completed my two year…

Alan has just completed my two year snagging maintenance and I am very satisfied with the outcome. He has a very approachable personality and passed the inspection from my dog too. The work is of a very high standard.

Jenny · 23 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Additional Snags

We identified a couple of issues after our initial site sign off and were passed to the CALA Customer Service Team.

Pippa · 23 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Conor did an excellent job attending to…

Conor did an excellent job attending to minor repair works as part of our 2 year snagging process. He minimised disruption to the best of his ability and was respectful of our property. His communication throughout the duration was outstanding, keeping me informed of his progress and time keeping for the day. The quality of his work is also commendable. Thank you Conor, it was a pleasure having you around

MRS · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Steve Thomas from Cala Homes

Had Steve Thomas around today doing some snagging that’s covered under the 2 year, no quibble warranty with Cala Homes. There’s been a few visits to correct some minor faults or adjust doors/windows etc and today was, as all the visits have been. Absolutely perfect. The Cala employed team of maintenance personnel are absolutely brilliant. Every one, particularly Steve today take so much care and pride in the work they do it really shines through in the finished job. They’re a real credit to Cala, nothing is too much trouble, they go above and beyond to make sure the job is done right. Thanks very much Steve. 5*’s

Jason · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Excellent work by Paul to repair the…

Excellent work by Mr Paul Matthew to repair the ceiling, from start to finish all the way!

Jian · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Cala Buckler's Park

Bought a house in bucklers park and I'm very satisfied about the whole experience.

Nicola · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

All work done to a high standard and…

All work done to a high standard and happy with the way he did everything and cleared up

Linda · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Customer service

Kerry who works in customer service has been nothing short of brilliant! Making sure that everything is being completed! Has truly made the last few weeks of pregnancy sooo much easier!

Chloe · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Buying from Cala Homes

So far we have only dealt with the sales team in the office, Edwina, Sofie, and Maria, they have been very friendly and helpful with everything we have asked of them so far, nothing seems to be too much trouble, and very flexible and accomadating.

Mr · 22 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Professional and efficient

Professional, helpful, friendly. Arrived on time, completed work as agreed, left everything tidy. And did it all with a smile and efficency. Thanks guys.

Jennifer · 21 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

"Huge thanks to Lizi and Jenny for all…

"Huge thanks to Lizi and Jenny for all their help reserving our new house. They were both brilliant, so lovely, patient, and genuinely cared about getting everything right for us. The whole process was smooth and we’re so excited to be moving into our dream home! Thank you both so much! 💛"

Kirsty · 20 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

3 Months In

We’re now three months into living in our new-build home in Lancing, and we couldn’t be happier! The whole journey has been so smooth and easy, and the support from the Cala team has been great.

Leona · 20 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Vickie and Lynn made me feel so welcome…

Vickie and Lynn made me feel so welcome and answered all questions I had. They were both incredibly helpful and understanding. It was the most relaxed I’ve felt at a new home appointment this far.

Ryan · 20 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 4/5

Trustpilot

Customer Service

Kerry has been very helpful throughout my experience if I had any queries. She would chase up certain companies if I had been waiting a long time, which really helped. I have had a very positive experience with Cala so far.

Jessica · 19 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Meg was fab

Meg was fab, full of fantastic information about our potential forever home. Couldn’t fault her at all. Fantastic service!

Connor · 18 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Professional, efficient and reliable.

Dr · 18 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Great job

Alan the painter came to do our snagging at our Cala home. He was polite, came on time and went over and above on the jobs at hand. He left no mess and made an amazing job of the house. Would fully recommend Alan! Thanks a lot

Annon · 18 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 4/5

Trustpilot

"Buying a home is one of the biggest

"Buying a home is one of the biggest, most nerve-wracking milestones in life, but from the moment we walked into Aurs meadows Cala Homes, Jenny made us feel completely safe. She didn't treat us like a sales target; she treated us like family. Jenny listened to our dreams, quieted our anxieties, and guided us with so much patience, warmth, and genuine kindness. Her support turned a stressful process into a beautiful, unforgettable journey. We are endlessly grateful to her for helping us step into this next chapter of our lives. Thank you, Jenny and Lizi

Gayathri · 18 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Lucy at Finchwood Park the Meadows …

Lucy at Finchwood park the meadows made us feel so welcome she couldn’t have been more helpful I had been finding a new home really stressful but suddenly it was a joy, she made the whole experience enjoyable She was so lovely both to my daughter and myself nothing was too much trouble. Cala is very lucky to have staff like this

Sheila · 16 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Good service

Chris Denny and Martin Hales visited my property to check and fix a few issues. They were very friendly and professional. Very happy with the service.

Tony · 16 September 2026 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Painting

Alan did great work doing our final snagging sorting out our minor issues with some plastering and painting. Would recommend fully

Aaron · 16 September 2026 · Cala Homes North Counties Waterbeach