Cala Homes North Counties estate agents in Waterbeach, Chelmsford, Great Bentley and 2 more

★★★★★ 5/5

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Really happy with the service.

Amy · 15 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Caitlin has been fantastic.

Caitlin has been fantastic helping us through purchasing a new build for the first time. So different from buying an older house.

Grandma · 15 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Sunnie really is a ray of sunshine

Sunnie welcomed us first at Aberdour and again, later in our house hunting, at Winchburgh. And she remembered us! She is a great advocate for Cala, prioritising quality and personal service.

Claire · 14 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Tony and Jill were really polite and…

Tony and Jill were really polite and helpful and answered all our questions honestly and quickly. They also displayed a great deal of flexibility and most importantly it felt like they were trying to help us get the home we wanted with as little hassle as possible

Donald · 14 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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The Team at Cala have been outstanding

The Team at Cala have been outstanding. They've helped us through every step of the process, with nothing been too much trouble. Our thanks go to Lisa and Wendy, you've been brilliant.

Lucy · 14 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Brilliant

Garry Carlyle did a fantastic job in our property. Super service a would highly recommend!

Steph · 13 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Exceptional Service and Quick Delivery with CALA

I recently secured a property through CALA southbank, and the experience was remarkable. The sales team was wonderful, demonstrating dedication and delivering exactly as promised. I absolutely love the property. Delivery was quick and efficient. I highly recommend buying from them anytime.

Ouwaseyi · 13 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Professional and efficient

Scott the joiner came in, done amazing at fixing the last big jobs on our snagging list. He’s always really friendly, professional and efficient.

Becky · 12 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Eric Muzaci did a good job for us

Eric Muzaci did a good job for us, he is kind and professional .

Fion · 12 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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First Time Buyers

I am in the process of buying my first home at the princes quay development and Vickie has been a great support to make this as smooth as possible while also answering all our questions.

Fraser · 12 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

A very good experience so far

Very nice, helpful and non pushy sales team who have made the process a pleasure so far. Nothing has been too much trouble (including letting us take a rug to the property to make sure it will work in the room even though our move in date isn't until October)

Nicola · 11 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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CALA Craibstone Estate Apartment Experience

Recently purchased a new build CALA apartment in their Craibstone Estate in Aberdeen in December 2021. I have had nothing but positive experiences with the apartment, with the quality great in all fields.Obviously, coming toward the end of my two-year warranty, I had noted a number of snags that I had e-mailed customer service about and they accepted each item and assigned a worker (mainly painter) to sort. There was an issue with the roof, which led to having a joiner and subsequent painter come and resolve the issue.Each operative was very friendly, and my most notable experience was with the painter Alan Taylor who was very approachable, friendly, and went the extra mile to make it seem like my concerns mattered (including repairing an issue that was technically reported outside of my warranty period).I have nothing but praise for Alan and the wider CALA team, and I would struggle to move somewhere after receiving such positive care and experiences from the housebuilder. Very well done Alan and thank you for your help!

Ryan · 11 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Quick response and positive attitude

Luke helped us getting all the answers to our questions. He was dedicated to finding solutions. I would say his positive attitude had a big impact on the process of buying the house.

A.D · 11 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

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Very helpful staff in sales

Very helpful staff in sales , they have kept us updated in our build. Each step being explained in detail .

Deb · 10 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

The amazing lady called Liza

What actually made our experience great was coming coming in contact with great personality as Liza. Her customer to client relationships was top notch. She is outstanding and has great passion for what she does.

Moyinoluwa · 10 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Princes quay

The girls at princes quay development were magic. Could not have been any more helpful and helped buying my first home a simple process.

Robby · 10 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Recently attended an interesting and…

Recently attended an interesting and informative IGM meeting at CALA Jordanhill with Sylvia and Martin. Very friendly, knowledgeable and professional. Every interaction so far with CALA has been excellent. We are looking forward to a lovely new home.

RuthP · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Five stars to Paul Cawley specifically

Five stars to Paul Cawley specifically, we required some painting snagging done and Paul was quick, thorough and polite. The house is looking much better shape for it!

Christopher · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

This applies to WEST CRAIGS TEAM IN EDINBURGH

The sales team is fantastic this has to be said! The sales team were keeping us updated at every stage of this journey. The process of buying the home was smooth. However, there was a critical issue on the moving day (not entirely Cala's fault - Edinburgh Council is to blame for a large part). Cala implemented the emergency plan immediately and we were moved in the next day. It is very important to mention that the entire team is taking such a great care of us even though it has already been 2 months since we moved in to this property. The quality of the apartment is very very good, yes they were some snagging issues but they were minor compared to some stories we have heard from our friends and family (about Persimmon and David Willson) and Collin and Graham (Site Managers) who jump on the issues reported immediately. We really enjoy our new home. Now a special shout should go to Lisa. Lisa was playing a pivotal role for us in this journey. She was going above and beyond at times to help throughout this journey. We feel like we have made a new friend during this process and she has the biggest heart! Robert is another person from the team that deserves a special shout pretty much what we said about Lisa applies to Robert. Thank you to the entire team! Don't look elsewhere Cala West Craigs is the way to go! Krystian and Robyn

KB · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

The sales team and site managers have…

The sales team and site managers have been amazing throughout the whole purchasing and moving in processes. Any questions have been dealt with quickly and efficiently and nothing has been too much trouble.

Jan · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

New house to new home!

We have been on this home selling/buying journey for what seems like a lifetime as we reluctantly made the decision to downsize after 30 totally happy years in the same property. We settled on Cala homes at Preston Glade, Linlithgow as the development ticked a lot of boxes. The staff on site have been superb and have made the difficult transition for ourselves so much easier through their honest and realistic input in terms of our preparedness to make that big change. Once we had sold our house Caroline & Susan gave us great advice and guidance in our house type choice and location and that support continued on throughout the whole process. Every few weeks we received updates on build progress and as decisions upon options and kitchen choices etc approached, they would send invites to attend site. Susan & Caroline work as a close knit team and both are so welcoming and friendly with great communications and to my mind are not ‘sales’ staff, but are more like ambassadors and professional advisors. There is never a time when we have felt rushed in any of our meetings and one important event is one where one ‘ambassador’ along with a site manager will spend 2 hours covering every possible aspect of the house you are buying - all extremely thorough.We cannot speak highly enough about the ‘sales’ staff at Preston Glade, not forgetting the ever cheery site staff Roddy and Stuart. Credit also needs to go to the staff at other local Cala developments who were all so helpful while we visited certain show homes. Well done to all!

James · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 4/5

Trustpilot

Good customer service.

We recently purchased a home from Cala at Calderwood and received excellent sales service. The team guided us throughout the sales and selection process, making it a smooth experience. Though it's too early to comment on the snagging process or after-sales service as we haven't experienced those yet, we have always admired Cala homes. We were particularly impressed with Blair, who took us around the site and provided a practical view of our future home. Site Manager Nathan is also very good at understanding customers and their expectations. Overall, we are very happy with their service during the sales and selection process.

Chhaya · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

5 stars all down to Martin & Ryan they are absolutely fabulous

5 stars all down to Martin & Ryan, they are honestly have provided the best service from star to finish. We dealt with a few developers due to our bad luck and they made Cala be the best! They were always helpful, efficient , kind as well as additionally having the most warming personalities. We also felt so supported thought out, even when we hit blockers with the solicitors they even helped with this (And we all know how bad solicitors are these days) . They are an asset of the company and we hope they are cherished as they are the reason we bought as well as my mum and I'm sure it's the same for many others!!!

Chrystal · 9 July 2024 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Andrew Galloway

Thank you to Andrew today for his excellent craftsmanship skills. Andrew is always positive, polite and cheery when ever he comes to fix something in our house. His customer service skills are excellent and his joinery skills are always second to none. Nothing is ever a problem for Andrew. I hope Cala knows how lucky they are to have someone with so much fantastic experience and knowledge in what they do.

Karley · 9 July 2024 · Cala Homes North Counties Waterbeach