Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
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Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBen has been very helpful when it came to renewing our tenancy and some other bits of paperwork that needed to be done , would definitely recommend Ben + Butters John Bee :) 5*
Hello and thank you for leaving a review for Ben in Property Management.
5/5
GoogleI would like to express my gratitude to James for his invaluable assistance throughout the process of applying for a new property. His consistent updates at every stage were highly appreciated, and his expertise proved to be instrumental in facilitating a smooth and successful application.
Thank you for your very kind words about James, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
GoogleWe are currently looking to sell a house and Roksana from the sales team has been incredibly helpful. Her professionalism and dedication made the process much easier. Highly recommend this letting agency!
Thank you for your kind words Karolina, Well done Roksana - BJB Crewe
5/5
GoogleJames has been great at getting everything sorted and is always there to help if I needed it. Really easy experience having it being my first time moving out. Thanks!!
Thank you for your positive review about James, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
GoogleJames went above and beyond with his service . Thank you so much James.
Thank you for your lovely review, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
GoogleThank you James for your Assistance. You have been most helpful and provided excellent service.
Thank you for your kind words about James! BJB Lettings.
5/5
GoogleI have just spoken to Ben very helpful and polite thank very much for helping out with issues
Hello, and thank you for leaving a great review for Ben's services. Kind Regards, butters john bee Property Management
5/5
GoogleSpoke to james in lettings, totally helped me out, finding a house, and also helped me out filling out the paperwork thank you again
Thank you for your positive review about James in Lettings, I am so glad you are happy with our service Kind Regards, BJB
5/5
GoogleSpoke to Lacey today, she was super helpful and really polite.
Thank you for your kind words for Lacey. Crewe Property Management Team
4/5
GoogleI love how James assisted with all he could so I would give him a 5 but the management particularly the one I communicated with over the phone was awful
Thank you for your kind words about James! BJB Lettings.
5/5
GoogleHad the pleasure of speaking to Lacey today as had some questions that needed answering, she was efficient, friendly and very helpful. Thank you
Thank you for leaving Lacey in property management such a lovely 5* review. Kind Regards butters john bee Property Management
5/5
GoogleGreat service from Dominika. She was able to resolve my issues satisfactorily
Thank you for leaving Dominika a 5* review. Kind Regards butters john bee Property Management
5/5
GoogleCorrie and Marcin have been great and have worked hard to get us through referencing. Thank you
Thank you for your kinds words for Corrie & Marcin. Butters John Bee Crewe Lettings Team
5/5
GoogleI came into branch today due to an issue with a payment and Ben was able to resolve this very quickly for me without any fuss or bother. Thanks very much
Thank you for your kind words for Ben. Crewe Property Management Team
5/5
GoogleThese guys are the best in what they do.I have delt with Phil in many occassions. He is so patient, humble and so professional
Thanks for your kind words for Phil. Crewe Property Management Team
5/5
GoogleIncredible service from Lacey she has been extremely helpful, friendly and knowledgeable during the entire process. Couldn’t recommend more.
Thank you for you kind words for Lacey. Please do not hesitate to contact the office if we can help with anything else. Crewe Property management Team
5/5
GoogleI had a good experience although there was some hiccups however James managed to solve them in a professional manner l really appreciated
Thank you for your kind words about James! BJB Lettings.
5/5
GoogleThank you to Amit Nayee who researched the properties in the area around the one we are hoping to sell and was very professional when he came to value our property.
Thank you for your Kind words Helen, Well done Amit - BJB Crewe
5/5
GoogleI spoke with Dominika Jaszczyszyn on the phone today she helped me out so much letting me know exactly what I needed to pay to help me get back to where I need to be, she also corrected all my contact details for so that I never miss an update. Thank you for your help today Dominika
Hi Andrew, Thank you for your review for Dominika within our property management team, much appreciated. Best wishes
5/5
GoogleOutstanding service by Marcin Strzelec has made my family feel welcome in England.He explained the whole process of finding accommodation and he helped me in every step until we moved into the house.Exceptional customer service.Thank you so much.Any one who is looking for accommodation I recommend Marcin Strzelec (of course Buttersjohnbee )
Dear Nomahlegi Thank you for leaving a lovely review we are very proud of Marcin and his great customer service Kind Regards The lettings Team Crewe
5/5
GoogleGreat service all round, James went above and beyond after we came accross a few issues. Phil from property management was also very helpful.
Thank you for leaving Phil in Property Management and James in Lettings such a lovely 5* review. Kind Regards butters john bee Property Management
5/5
GoogleSuper valuation and briefing on the services JBB Crewe offer today by Victoria Roscoe on a bank holiday Monday as well! 👍 …
Thank you for your review Ben, we hope we can assist you in the future. BJB Sales Team
5/5
GoogleLacey was super helpful getting my references done quickly wouldn’t recommend anyone else ! She’s the best
Thank you for leaving Lacey in property management such a lovely 5* review. Kind Regards butters john bee Property Management
5/5
GooglePhillip Hayes went out his way to try and find out and put my mind at ease as The area I was looking at had some bad reports but Philips excellent customer service and professional mad put my mind at ease.
Thanks for your kind words for Phil. Crewe Property Management Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
