Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRecently went through the house purchase process with Paige Malik. Very helpful and answered all questions we had timely. Couldn’t recommended enough :)
Hi Kyle Thank you for taking the time and trouble to leave such a great review for Paige, she is a superstar! I am delighted she was able to help you. Kind regards, BJB Nantwich team.
5/5
GoogleI am buying and selling at the same time and have liased with Paige a numbers of times now. She is always kind and accommodating. Nothing is too much trouble for her. She knows the local area very well too which is very helpful. She has a sunny disposition which helps balance out the stresses of house buying. Thank you Paige.
Hi Caroline thanks for taking the time to leave such a nice review for Paige we are so glad that she was able to assist with the sale. Best wishes from us all at Butters John Bee Nantwich.
5/5
GoogleI would like to thank Paige for helping us when trying to find a new home. She kept us up to date with potential properties that came to the Market. When viewing she was knowledgeable about the house and the local area. Very helpful !!
Hi Mark, thanks for taking the time to leave such a nice review for Paige the team are so glad we were able to assist with your search. Best wishes from us all at Butters John Bee Nantwich
5/5
GoogleWe have been searching for a suitable property for some time and have been consistently impressed by this agency and Paige Malik in particular. She has maintained regular contact with us and always with a friendly manner, focused on her customers’ aims.
Hi Gary Thank you for taking the time to leave a review for Paige, I hope everything goes well in your search going forward ! BJB Nantwich.
5/5
GoogleI would recommend butters john bee estate agents for selling your home and couldn't of asked for a better agent. I must add that the service from Claudia and Paige was so friendly and supportive throughout our selling journey.
Hi Mark, thanks for taking the time to leave such a nice review for Paige and Claudia, the team are so glad we were able to assist with the sale. Best wishes from us all at Butters John Bee Nantwich
5/5
GoogleWe're currently purchasing a house via BJB and they've been great. We've predominantly dealt with Claudia Parker and she's been knowledgeable and responsive any queries that she doesn't already know the answer to. A good service and would certainly use them again.
Hi Sally, Thank you for taking the time to leave a review for Claudia, I hope everything goes well in your Purchase and your sale ! BJB Nantwich.
5/5
GooglePaige Malik was great in providing all the details we needed and was very informative and responsive.
Hi Olivia. thank you for taking the time to leave a review for Paige, we're so glad she was able to assist with any queries. Best wishes from the team - BJB Nantwich.
1/5
GoogleHad viewing arranged today with Marcin. He was punctual and helpful at the viewing. However, BJB is not a serious company, and I'll advise anyone to stay clear from them. After viewing and putting in an offer, they said the seller was happy to accept because it was the asking price, they then stalled on confirming my offer for weeks (5 weeks) where I had to be the one chasing them without any feedback. When they finally got in touch with me, it was to say that they have now recieved an offer they will like to move on with - after 5 weeks of stalling me without any explanation. Overall, it feels like a scam, where they hold properties for their inner network and stall customers until one of their owns comes through. Having spoken to some collegues, I nderstand this is a common practice with them. Do not waste your time with these clowns
Thank you for your kind words about Marcin. Kind Regards, BJB Crewe Sales
5/5
GoogleAmit is very professional, very friendly, and so easy to deal with , he explained all details ,brilliant service from him , 10 on 10 for everything. Very confident i will sell my property soon ☺️
Thank you for your kind review for Amit. Kind regards, BJB Crewe
5/5
GoogleVery professional and quick service
We’re really pleased to see your rating. Thanks again and we hope to support you again in the future.
5/5
GoogleMartin was very polite and helpful with the viewing.
Thank you for your kind review for Marcin. Kind regards, BJB Crewe
5/5
GoogleWe viewed a property with Marcin at Butters John Bee and he was excellent, professional, friendly, and really helpful. We’re also selling through them and the service so far has been smooth and communicative. Highly recommend!
Thank you for your kind review for Marcin. Kind regards, BJB Crewe
5/5
GoogleVery well captured photos bright and clear. Thank you for Lovely Katie , the precise shots . More power and to all BJB estate.
Thank you for your kind review for Katie. Kind regards, BJB Crewe
5/5
GoogleLeanne Odams-Chesworth Help us to go through this stressful process.. very helpful and professional.. thanks
Thank you for your kind review for Leanne. Kind regards, BJB Crewe
5/5
GoogleGabe showed us around a property and was very polite knowledgeable and patient with us asking lots of questions highly recommend this company for selling or buying property
Thank you for your kind words about Gabriel. Kind Regards, BJB Crewe Sales
5/5
GoogleAmit was lovely, professional and kind. Helped with a rough outline on the price of my home after I’ve finished renovating. Thank you
Thank you for your kind words about Amit. Kind Regards, BJB Crewe Sales
4/5
GoogleMarcin is very professional and pleasant.
Thank you for your kind review for Marcin. Kind regards, BJB Crewe
5/5
GoogleWe are selling our house and went with bjb as the other estate agents came across very pushy. We spoke to an estate agent called Gabriel who was not only very knowledgeable about the business but was very friendly and approachable. We will be recommending this Estate Agency to anyone who is looking for one.
Thank you for your kind words about Amit. Kind Regards, BJB Crewe Sales
5/5
GoogleMaddy showed me round a house this week, she was so lovely and really put the stress of house viewing at ease
Thank you for your kind review for Maddy. Kind regards, BJB Crewe
1/5
GoogleWe are 11 months into our rental tenancy and we are now 1 month without heating. Can't call through to lettings because they are always busy and no response to emails, however they are happy to email us to ask for something when they need it. A few months ago the landlord let himself in to the flat unannounced too, and left immediately when he realised I was in the flat. We previously had windows that wouldn't close whilst it was snowing, and it took months to be fixed. We were told false information multiple times and the customer service team takes complaints personal, as though it's aimed at them, when in fact we just want our rights as a tenant to be met Please do not rent from this company, it has been the absolute worst process of renting. Check their trust pilot first as it gives a different point of view than google reviews.
Thank you for sharing your experience with us. We're sorry to hear about the issues you've faced and understand your frustration; this is not the level of service we strive to provide.
5/5
GoogleAmit came to give me a quick home valuation. He was well prepared with a good knowledge of the property history and the local area. He answered my questions fully and gave me a good understanding of what my property is worth and what I could expect if I choose to sell.
Thank you for your kind review for Amit. Kind regards, BJB Crewe
4/5
GoogleKatie Allmark came and took some lovely photos of the house. She took the time to go through the pictures with me and made sure i was happy them, before she left. Last week we had Maddy show around some viewers, it was our first meeting and she was very good at listening to what I thought were key selling points about the house, she then ask me questions that she said people like to know the answer to. I felt like she went into the viewing with a very professional manner and left me feeling confident about the viewing. Thank you Maddy!
Thank you for your kind words about Katie. Kind Regards, BJB Crewe Sales
5/5
GoogleGreat service from the team at Butters - especially Claudia. Probably not the cheapest fee wise but if you want to get your house sold - they’ll get it done 👍 …
Hi Paul, thank you for taking the time to leave such a nice review for Claudia. I am glad we could help with the sale! Best wishes from the Nantwich Butters John Bee team
5/5
GoogleWe received a very and professional service from Paige Malik @Nantwich bjb .Her follow-up was great,
Hi, thank you for taking the time to leave a lovely review for Paige. I am happy she has been able to help you and best of luck with your property search. Best wishes from the Nantwich BJB team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
