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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

I found them to be an efficient and knowledgable team who communicated well throughout the process of my house purchase. In particular I would like to thank Ashlea Harrod who was very supportive and helpful.

Liz · 21 October 2025 · Brockenhurst Ludgershall

Agent replied · 21 June 2026

Thank you for your kind review. We’re delighted to hear that you found the team efficient and communicative throughout your purchase, and that Ashlea’s support made such a positive difference. She’ll be so pleased to see your feedback. Wishing you every happiness in your new home!

5/5

Google

Buying a house can feel overwhelming, but working with Rees made the whole experience so much easier. He was very knowledgeable and always happy to answer my questions, no matter how big or small. What I really appreciated was how …

L · 18 October 2025 · Brockenhurst Andover

Agent replied · 14 April 2026

Thank you so much for your wonderful feedback. We’re delighted to hear how much Rhys’ knowledge and approachable manner, along with Dawn’s support and professionalism, helped make your purchase feel smooth and stress-free. They’ll both be … More

5/5

Google

I found a property on right move. When I called Brockenhurst Aidan answered and introduced me to numerous properties. …

Joseph · 18 October 2025 · Brockenhurst Andover

Agent replied · 14 April 2026

Thank you for your kind words and recommendation. We’re so pleased to hear Aidan and the team were able to support you throughout your purchase and make the process feel smooth. It means a lot to know you felt well looked after, and we wish you every happiness in your new home!

5/5

Google

Writing from the perspective of a buyer here. I had a very good experience with Brockenhurst, right from trying to get an offer accepted to completion. Everyone I encountered was warm, professional, and kept me very much in the know. During my search for a house I have had encounters with a few estate agents, and Brockenhurst has definitely been the best of these!!! Shout out to Sarah, Kian, and Dawn. All easy going and informative about the whole process. Thank you ☺️

Rebecca · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 23 October 2024

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you felt supported throughout the buying process and that our team, especially Sarah, Kian, and Dawn, made a positive impact. It’s wonderful to know that we stood out among your experiences with other agents. We're proud of our warm, professional approach and love hearing that it made a difference for you. Wishing you all the best in your new home, and if you ever need anything in the future, we’re always here to help! 😊

5/5

Google

We had a great experience with Brockenhurst Estate Agents. Although we ultimately didn’t sell through them, I was really impressed with the service throughout. Danielle in particular was fantastic, she negotiated incredibly hard on our behalf and was always professional, proactive, and approachable. I would thoroughly recommend Brockenhurst to anyone looking for a dedicated and hardworking team.

Chris · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 15 April 2026

Thank you so much for taking the time to share your experience. It's great to hear that you felt supported throughout. Danielle will be especially pleased to receive your feedback, she works incredibly hard for her clients, and your recognition means a lot. We really appreciate your recommendation and wish you all the very best with your next chapter. If we can help in the future, we’d be delighted to hear from you.

5/5

Google

Dawn Ashfield at Brockenhurst Estate Agents has been a massive support to us after we purchased one of their advertised properties. The house details were representative of the property and the viewing was very informative, so much so we decided to buy on our first visit. Since then, Dawn has supported us all the way through the buying process, despite being the sellers move manager and not ours, keeping us informed and up to date at all the various stages. Many thanks Dawn, very much appreciated Mrs B Davey

Bev · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 15 April 2026

Thank you, Mrs Davey, for taking the time to share such a lovely review. We’re so pleased to hear that the details and viewing gave you the confidence to make your decision, and that Dawn’s support helped guide you smoothly through the process. She’ll be delighted to know how much her efforts were appreciated. Wishing you every happiness in your new home!

5/5

Google

Such a professional agent to deal with, a great team who kept us informed throughout the selling process and within 2 weeks had our property sold Dawn the move coordinator was just amazing keeping us up to date with the chain and going above and beyond to get us to exchange, If you want to sell your property Brokenhurst are the agents to choose truly an amazing team Thank you Tracy & David

Tracy · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 15 April 2026

Thank you so much, Tracy and David! We’re delighted to hear you had such a positive experience with the team and that your property was sold so quickly. Dawn will be thrilled to hear your kind words, she truly does go above and beyond to keep everything moving and her clients well informed. We really appreciate your recommendation and are so pleased we could support you through the process. Wishing you all the best in your next chapter! Warm regards, The Brockenhurst Team

5/5

Google

From the very first interaction with Sarah I felt that these were the agents for me. I felt so listened too and this was proven when Sarah found our dream home. We were also selling and I was kept updated all throughout the process, the communication and response rate was outstanding (which is what I asked for). All the team were great but a massive thank you goes to Aidan who was just fantastic; before we went to market we had a number of people lined up to view our property and we received an offer, unfortunately this and a subsequent offer were then withdrawn. Feeling discouraged and worried we would lose our dream home Aidan kept me calm and was just full of positivity and kept me updated every step of the way. We then secured another buyer after a 2nd round of viewings one weekend. This was my first time selling and buying at the same time and although stressful at times it was comforting to know that this team were pulling out all the stops to make it happen. As we made our way through the process Dawn really leant in and supported us and chased up solicitors where needed and helped us secure a completion date sooner than we anticipated! Amazing! Overall we are so glad we chose Brockenhurst to support us and would recommend them to anyone. Just feeling like they genuinely cared about our move throughout and the texts and call of congratulations after were lovely to receive. A very professional and friendly team and we are super grateful.

Kirsty · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 15 April 2026

Thank you so much for your kind and thoughtful review. It means the world to us to hear how supported you felt throughout your journey. We’re so pleased Sarah was able to help you find your dream home, and that the whole team, especially Aidan and Dawn, were able to keep things moving and reassure you when the path wasn’t straightforward. Wishing you every happiness in your new home!

5/5

Google

I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Croix from our estate agents! They were absolutely amazing in helping us purchase our new home, and honestly, they made the whole process so much faster than we ever thought possible. Their communication was top-notch, always keeping us in the loop and answering our questions promptly. Plus, their advice was crucial in helping us navigate the upcoming stamp duty changes, which we really appreciated. We genuinely couldn’t have achieved this without their expertise and support. If you’re looking to buy a house, I highly recommend reaching out to Brockenhurst! Thank you, Dawn and Aidan!

Matt · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 15 April 2026

Thank you so much Matt! We’re delighted to hear that Dawn and Aidan made the process smooth and stress free. Wishing you the best in your new home!

5/5

Google

Mrs Moreton I would like to thank All the staff at Brockenhurst Estate Agents from.the Valuation And marketing right through to Completion on.the sale of my bungalow . The team are a very happy and helpful team Sarah , Matt , Kian, . Daniela, Julie , Dawn who made it go.so smoothly, after 3rd attempt to find a buyer. They are a very happy friendly team to the highest standard. And can answer all the questions thrown at them. Kian was so helpful In getting a buyer . So I can recommend Brockenhurst to all.my friends to this agent.

Marjorie · 17 October 2025 · Brockenhurst Basingstoke

Agent replied · 24 December 2024

Thank you so much for your lovely feedback, Mrs. Moreton! It has been an absolute pleasure assisting you throughout the sale of your bungalow. We're thrilled to hear that you found the process smooth and that our team, Sarah, Matt, Kian, Daniela, Julie, and Dawn, provided the highest level of service. It means the world to us that you’d recommend Brockenhurst to your friends, and we’re so pleased Kian could help secure the right buyer for you. Wishing you all the best in your new chapter!

5/5

Google

Hi, I would like to say a massive thank k you to James, for all the hard work he has …

Sandra · 16 October 2025 · Brockenhurst Andover

Agent replied · 8 May 2026

Dear Sandra, Thank you so much for your lovely review and kind words about James! We are … More

5/5

Google

The guys at Brockenhurst were great. James, Clare and Anji done a really good job finding us our home and always kept …

Zee · 16 October 2025 · Brockenhurst Andover

Agent replied · 8 May 2026

Thank you for taking the time to share such a wonderful review. We’re absolutely delighted that James, Clare, and Anji were able to help you find your new home and that their consistent communication, flexibility with weekend viewings, and … More

5/5

Google

We have been working extensively with Tianna to secure a rental property from abroad. I've never lived in the UK, and my husband hasn't rented there for many years, so we were a bit out of the loop. We couldn't manage to get the first …

Amanda · 16 October 2025 · Brockenhurst Andover

Agent replied · 8 May 2026

Thank you so much for your kind words! We’re absolutely delighted to hear that Tianna was able to support you through the process and help you secure the right home. Moving from abroad can be a challenge, and we truly appreciate the trust you placed in us to guide you through it.

5/5

Google

I am thoroughly impressed with the team at Andover, and especially Anji, the move manager. When I was choosing an estate agents I specifically chose Brockenhurst because they had a dedicated person who would follow up the sale process to …

Vicki · 16 October 2025 · Brockenhurst Andover

Agent replied · 25 December 2024

Thank you so much for sharing your wonderful experience with our team in Andover! We're delighted to hear how impressed you were with Anji and her dedication as your move manager. Having someone focused on progressing the sale process is … More

5/5

Google

Brockenhurst helped us with the sale of our property and so happened to be the agent for the one we were buying. Every aspect was explained well and it didn’t just stop at the offer acceptance. …

Lee · 16 October 2025 · Brockenhurst Andover

Agent replied · 25 December 2024

Thank you for your fantastic feedback! We're so glad we could assist with both the sale of your property and the purchase of your new home. It’s great to hear that our team kept you well-informed and worked tirelessly to ensure everything … More

5/5

Google

The whole process started well with a really positive initial meeting and valuation. During the marketing part, contact was excellent and the viewings were carried …

Joanna · 16 October 2025 · Brockenhurst Andover

Agent replied · 10 September 2025

Thank you for taking the time to share your experience. We're so glad the process felt positive throughout and that our team's professionalism stood out. It was a pleasure working with you!

5/5

Google

We used Brockenhurst Estate Agents to view 3 properties in Andover. The process of arranging the viewings in the short amount of time we had was very smooth. All 3 properties met our criteria but 1 stood out. James was extremely …

Neil · 16 October 2025 · Brockenhurst Andover

Agent replied · 10 September 2025

Thank you for taking the time to share your experience. We’re really pleased to hear that arranging the viewings went smoothly and that James was able to provide the knowledge and support you needed on the day. It’s great to know one of the … More

5/5

Google

Would highly recommend Brockenhurst Andover, with a particular call out to Adam & James. Not only did we sell our house through Brockenhurst but we also purchased our most amazing family home through them. …

Sam · 16 October 2025 · Brockenhurst Andover

Agent replied · 14 April 2026

Thank you so much for your kind words and thoughtful review. We're thrilled to hear that you had such a positive experience with Brockenhurst Andover, and especially with Adam and James. … More

5/5

Google

We were approached by Rhys from Brockenhurst as he was aware that we were on the market; it had previously been with another agent for 2 months without a single viewing! Upon signing with Rhys and Adam, they sold our property within several …

Tracey · 16 October 2025 · Brockenhurst Andover

Agent replied · 7 May 2026

Thank you so much for your kind words! We're delighted that Rhys and Adam were able to turn things around so quickly for you, especially during the festive period. It's always our goal to take a proactive, professional approach and to make … More

5/5

Google

Brockenhurst have been fantastic. They helped sell our home and purchase the new home, without them it never would have happened. Would highly recommend them as estate agents to anyone who asks. First class service, friendly …

Draken · 16 October 2025 · Brockenhurst Andover

Agent replied · 28 May 2025

Thank you so much for your kind words and glowing review! We’re delighted to have helped you successfully sell your home and secure your new one. It’s great to hear that the team’s support and communication made such a difference throughout … More

5/5

Google

Selling our home with Brockenhurst was the quickest and easiest experience. James came to our house for a valuation and within 4 hours , he had sold our home that evening to a lovely couple! The team then worked hard to help us find our …

Emily · 16 October 2025 · Brockenhurst Andover

Agent replied · 2 May 2025

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that James was able to secure a sale for you so quickly and that the rest of the team helped you find your dream home. It’s … More

1/5

Google

I've had an extremely disappointing experience with Brokenhurst estate agents.They recently demanded payment for a service, yet at no point did they issue an invoice, contract, or any clear breakdown of charges beforehand. Despite repeated …

Paula · 16 October 2025 · Brockenhurst Andover

5/5

Google

We’ve had the absolute pleasure of working with Brockenhurst Estate Agents to purchase our family home, and we couldn’t be happier with the experience. From the very start, their knowledge of the local area and the property market was …

The · 14 October 2025 · Brockenhurst Andover

Agent replied · 8 December 2024

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are absolutely delighted to hear about your positive experience with us and to know that you’ve found your perfect family home. It means the world to … More

5/5

Google

Anji was fantastic. The property purchase was a frustrating process due to elements outside of the vendor and agents control, but Anji kept the chain updated as we navigated the way through & was great at getting things moving quickly. We …

Ross · 14 October 2025 · Brockenhurst Andover

Agent replied · 8 December 2024

Thank you for taking the time to share your experience with us. We're delighted to hear that Anji was able to assist you throughout the challenging aspects of your property purchase. We understand how frustrating unforeseen delays can be, … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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