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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

Incredibly helpful, knowledgeable and responsive team... cannot praise them enough. They quickly found a buyer for our house and have helped us secure the property we want to buy. Sarah, Hannah, Rosie and Karen... you are all fantastic!

Paul · 24 March 2020 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you for your wonderful review! We're delighted to hear that Sarah, Hannah, Rosie, and Karen provided excellent service, quickly finding a buyer for your house and helping you secure your new property. We appreciate your praise and are glad to have made your experience fantastic!

4/5

Google

I sold and bought through Brockenhurst. They were friendly and helpful. Good local knowledge of properties and a buyer found quickly. Calls were returned promptly. Photos were of good quality. Signage was dealt with quickly. I would certainly recommend them.

Rupert · 24 March 2020 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you for your review! We're thrilled to hear you had a positive experience selling and buying through Brockenhurst. Our team's local knowledge, prompt communication, and attention to detail are priorities for us. We appreciate your recommendation!

5/5

Google

Immediately, Claire and Karen put us at ease and made us feel confident about selling our home. They were both instrumental in the process and helped us sell our property within a matter of weeks. We received an offer for the full asking …

Sophy · 4 October 2019 · Brockenhurst Ludgershall

5/5

Google

The second time in 2 years I have bought and sold via Karen, Claire and the staff in Ludgershall branch. Amazingly quick, professional and friendly service... even if you are the …

Andrew · 4 October 2019 · Brockenhurst Ludgershall

5/5

Google

What can I say? The hard work and tenacity of Clare and her team were second to none. Through a protracted and challenging chain they were supportive, they chased down solicitors and other estate agents to provide regular updates. Clare is …

Helen · 4 October 2019 · Brockenhurst Ludgershall

5/5

Google

Having being previously despondent with a previous estate agent on the selling of our house, I changed agent to Brockenhurst. From the onset they were highly professional; clearly motivated and focussed in selling our house. They were frank …

Photo · 4 October 2019 · Brockenhurst Ludgershall

5/5

Google

I have recently just bought a property through Brockenhurst Estate Agents and would highly recommend. The estate agent dealing with the sale was a lady called Clare Bladen, and she couldn't do enough for me. Working full time meant finding …

Zara · 4 October 2019 · Brockenhurst Andover

5/5

Google

Just wanted to thank the team at Brockenhurst for doing a splendid job! The communication was brilliant, always receiving feedback from the visits on the following morning. And very good with guidance on how to move forward. Professional …

Alice · 4 October 2019 · Brockenhurst Andover

Agent replied · 26 July 2024

Hello Alice. Thank you so much for taking the time to share your experience. Your comments are really appreciated and the team at Andover have been made aware. Thanks and best wishes, all at Brockenhurst.

5/5

Google

As first time buyers, the housing market seemed daunting and overwhelming. However Matt, Adam and Claire were willing to hold our hands through the entire process from first viewing to completion. Not only were they kind enough to answer …

Joanne · 4 October 2019 · Brockenhurst Andover

1/5

Google

One star is far too much for this unprofessional sorry excuse of an organisation. Complete lack of customer-orientated service, coupled with unreasonable expectations. …

Jamie · 4 October 2019 · Brockenhurst Andover

Agent replied · 26 July 2024

It’s very disappointing to receive this type of review but as is often the case, there can be two sides to a story. Criticising businesses on review sites is generally a fair and constructive process and like other businesses, we learn from … More

5/5

Google

As a buyer looking for property in the Andover area I contacted several estate agents to arrange viewings. And yes they mostly turned up on time for the viewings but most were just going …

Paul · 4 October 2019 · Brockenhurst Andover

5/5

Google

From start to finish we have been kept fully informed of all developments concerning the sale of our house and the purchase of our next one. The office manager Mr Matthew Griffiths, from day one, we found to be both professional and …

Val · 4 October 2019 · Brockenhurst Andover

5/5

Google

Brockenhurst have been very informative and provided great support throughout our selling process. …

Stewart · 4 October 2019 · Brockenhurst Andover

5/5

Google

All the team at Brockenhurst in Andover have been brilliant. They have all worked really hard to sell our property and have supported me throughout the process in a very professional manner. …

Carolyn · 4 October 2019 · Brockenhurst Andover

5/5

Google

Nothing but top service from Matt and team! Would highly recommend. Matt goes out of his way to help you find exactly what you want.

Dave · 18 September 2019 · Brockenhurst Andover

5/5

Google

Matt and the team worked brilliantly and produced the best results. I would recommend Brockenhurst Andover to everyone.

Anon · 18 September 2019 · Brockenhurst Andover

5/5

Google

Rating only, no written review.

Mark · 18 September 2019 · Brockenhurst Andover

5/5

Google

Rating only, no written review.

Simon · 18 September 2019 · Brockenhurst Andover

5/5

Google

Excellent, proactive and enthusiastic.

Guy · 18 September 2019 · Brockenhurst Andover

1/5

Google

Terrible company, avoid at all costs.

Ben · 18 September 2019 · Brockenhurst Andover

Agent replied · 26 July 2024

As you are the partner of the gentleman who has posted the negative review below, my response is exactly the same. … More

4/5

Google

Lovely meal great place for children

Janet · 18 September 2019 · Brockenhurst Andover

5/5

Google

Professional, prompt and efficient service from everyone we dealt with especially Matthew and Adam.

Helen · 18 September 2019 · Brockenhurst Andover

Agent replied · 26 July 2024

Hello Helen. Thank you for your kind words about our Andover team. We’re delighted that you’ve been happy with the way things were handled for you.

5/5

Google

very good service , is the only estate agent which i can recommend ( trust me i tried nearly all ) ,

Giuseppe · 18 September 2019 · Brockenhurst Andover

5/5

Google

Matt and the team have been nothing but a pleasure. Very professional and always on the ball.

Carly · 18 September 2019 · Brockenhurst Andover

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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