5/5
GoogleClaire, (Matt) and the team have been absolutely fantastic during our house purchase, going above and beyond to help us get into our home as quickly as possible, even chasing solicitors to help us get answers. They even spent a morning …
Trusted Agent profile
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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)15 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)16 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH87 reviews · 87 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Reviews on Google
Showing 1,085 reviews on Google only. Show every review
Google5/5
GoogleI am very pleased with Andover Brockenhurst, I was fortunate in that Matt had an interested purchaser before the property had even been placed on the market and this has been a particularly expedient sale. Matt has been professional, …
Agent replied · 26 July 2024
Thank you for your kind words and we are thrilled that you’ve been really happy with everything we’ve done for you. Your comments have been passed on to the team. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleI appointed Brockenhurst to sell my home and they found a buyer quickly and we finalised the whole process today! …
5/5
GoogleBrockenhurst have worked very hard to sell our home. They have been professional, informative and approachable. I would very much recommend. …
Agent replied · 26 July 2024
Thank you for your kind words and we’re thrilled that you’ve been really happy with everything we’ve done for you. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleWould like to thank Emma for her help over the last couple of months as we end our tenancy (bought our own house). She has been amazing, nothing but helpful and is a lovely, bubbly member of Brockenhurst to speak to. She's made the whole …
5/5
GoogleMy time with Brockenhurst has been very short because they were so amazing. Claire did our contract initially she is fair, honest and upfront with everything you need to know professional but down to earth. …
1/5
GoogleI only put a 1 star because I couldn’t put a 0, bullying elderly couple, refusing to give keys back.And are refusing to take property off right move even thought the contract has ended. Bully boy tactics. Avoid this cowboy estate agents. Brockenhurst if you want to talk to me reply to this message and I’ll ring you
Agent replied · 19 September 2026
Hello Gavin,. I’m sure there is a straightforward explanation for what has gone on but we have no idea who you are. If your message is genuine and you’ll call, we’d like to hear from you. Please call David on (01256) 517994
5/5
GoogleClare, Matt and the team were fantastic during the sale of our house. They kept us informed at every step, were friendly and reliable. I would highly recommend their service.
5/5
GoogleClare is extremely knowledgeable and very honest in all aspects of her work. She has sold a friends house, and I can honestly say in my dealings with her Clare has been superb. There are too few other agents out there like Clare. I simply could not rate her any higher. Anyone that buys or sells with Clare is in very safe hands.
5/5
GoogleMatt and the team worked really hard to sell my mum's bungalow in a challenging market. The previous sale had fallen through and after weeks of no interest I changed agents to Brockenhurst. Delighted that they had soon secured a buyer and have recently completed. Very happy.
5/5
GoogleAll team at Brockenhurst are amazing, thanks to them I was able to rent my first flat. Adam was very helpful and professional, definitely would recommend.
5/5
GoogleA proactive agent that gets the results we need - speaking from a corporate client perspective. We look forward to generating more business and continuing a great working relationship. Thank you
5/5
GoogleExcellent service. Emma is always a pleasure to deal with.
5/5
GoogleExcellent service. Kept me updated with the sale throughout. Wonderful staff.
Agent replied · 18 September 2026
Hi Prashan, Thank you very much for leaving a review for us and I’m delighted that you’ve … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly professional and motivated staff, excellent communication so far a good and helpful service!
Agent replied · 26 July 2024
Thank you for your kind words and we are thrilled that you’ve been really happy with everything we’ve done for you. Your comments have been passed on to the team. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleVery quick at getting people viewing the property and a subsequent sale. Great service.
5/5
GoogleI have no other reason except to rate this agent as 5 out of 5. Adam has been really helpful!
Agent replied · 26 July 2024
Thank you for your kind words and Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleEverything has gone well with the purchase of my property. The team were quick to answer any enquiries and kept me up to date with the progress on the purchase.
Agent replied · 26 July 2024
Thanks Rachel. It’s really good to hear that you’ve been pleased with the efforts of our Andover team. Thank you so much for taking the time to leave a review for us
5/5
GoogleI would recommend the whole team at Andover they are great. From the moment I put our home on the market with them the attention to detail has been 1st class. Couldn’t recommend them enough. Thanks Claire, Matt and Adam
Agent replied · 26 July 2024
Thank you for your kind words and we are thrilled that you’ve been really happy with everything we’ve done for you. Your comments have been passed on to the team. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleMatt and the team at Brockenhurst Andover have made the buying process so much easier. Matt is really friendly and always on hand to answer any questions I had. I would definitely recommend them to any willing buyer!
Agent replied · 26 July 2024
Hello Mike. Thank you for taking the time to share your thoughts and for providing such nice feedback. Matt and his colleagues at Andover are aware of your feedback so thank you!
5/5
GoogleAdam and Matt were great and helped throughout. Knew what we were looking for and were quick to give us their opinions and ideas for houses. Just about to complete our purchase and these guys have been great throughout
Agent replied · 26 July 2024
Thank you for your kind words and we are thrilled that you’ve been really happy with everything we’ve done for you. Your comments have been passed on to the team. Thank you for using us. Kind regards, All at Brockenhurst
5/5
GoogleClare and Matt found our buyer within days of listing with them and they handled all the viewings professionally and enthusiastically. Their cost was competitive and they kept us informed. I would recommend them and use them again.
Agent replied · 26 July 2024
Thank you for taking the time to leave a review and for your positive comments which have been passed on to the team. It’s been a pleasure working for you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Brockenhurst is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Has Brockenhurst won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
