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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

We found James Cramp (Tadley Area) was excellent to deal with. He was realistic in his approach with the house advertising and sale. The quality of the photos was excellent and communication with James was always efficient and informative and could be contactible at all times.

Caz · 10 July 2021 · Brockenhurst Oakley

Agent replied · 10 July 2026

Hi Carole, thank you for your review and your kind words, it was great working with you both and getting you moved to your new home. I hope you have settled in well, best wishes James and the team.

5/5

Google

James was fantastic throughout the process. I would definitely recommend ewemove and will not be using any other estate agent in the future. Thanks again ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Craig · 10 July 2021 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you for your review Craig, we are delighted you were happy with the service you received and that you would recommend our service to others. Best wishes in your new home, James and the team.

5/5

Google

Having decided to move, during the busiest period ever!! The decision to use James Cramp and the Ewe Move team, has proven to be a wise decision. From start to finish, they have always listened to our requirements, fully supported what we wanted from the move. This was backed up by great communication and a calm approach throughout.

Peter · 10 July 2021 · Brockenhurst Oakley

Agent replied · 10 July 2026

Thank you Peter for leaving us such a wonderful review. We are thrilled that you had a great experience purchasing a home through EweMove; James & team will be thrilled to read what you wrote.

5/5

Google

Rating only, no written review.

Phil · 9 July 2021 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Hi Philip, thank you for rating us and we are delighted to see that you’re clearly happy with what we’ve been doing for you. Kind regards, all at Brockenhurst

3/5

Google

Great sales team sadly let down by their move manager who was careless, pushy and generally not nice to work with

Rob · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

Excellent staff - especially Jo, their moving manager who was incredibly helpful in answering all my queries. Would thoroughly recommend.

Christian · 9 July 2021 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Anne, thanks for your feedback. Sales progression is often overlooked and someone like Jo is vital. I'm glad that you've singled her out; she'll appreciate this!

5/5

Google

Very impressed with the professional service - from the really friendly and helpful first viewing through the whole buying process to completion. There was always someone on hand to help with queries and questions. Can’t recommend them enough!

Georgie · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

Very good professional service, Sarah and Karen are so friendly and helpful nothing to much trouble if we had a problem we just called in and it was sorted, they have made the selling of our property so easy and stress free.

Alan · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

The Whitchurch office has been absolutely fantastic. The service was exceptional. Very friendly, very helpful and always there to answer my questions. Would highly recommend.

Julie · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

My Partner and I have just purchased our first home through Brockenhurst. The process was smooth , communication was good and we loved our moving in gift <3

Elizabeth · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

Sarah worked very hard, and went above and beyond in ensuring we secured our dream home. Very professional and kept us informed of any changes throughout the buying process.

Katie · 9 July 2021 · Brockenhurst Whitchurch

4/5

Google

We recently purchased through Brockenhurst. They weren't 'our' agent but were professional, helpful and empathetic, all of which we really appreciated. We are happily settling in to our fab new home now.

Jenny · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

My experience with Karen at Brokenhurst was so enjoyable. She made each step easy and Karen was always ready to help and extremely efficient. I love my new home. Many thanks

Bella · 9 July 2021 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Bella, thanks for taking the time to leave this review. Karen in particular will be happy with your comments - she always works hard to ensure the everyone has an amazing experience. Best of luck in your new home.

5/5

Google

Viewing of property was carried out very efficiently. Emma was knowledgeable and well informed about the house and answered queries or made helpful suggestions, which is a pleasant change! In my experience agents/guides are not always familiar with the property and cannot add any more to what is already in the brochure. Thank you Emma

Karen · 9 July 2021 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Karen, thank you for taking the time to leave us a review and in particular the difference you've seen from Emma and other estate agents you have dealt with!

5/5

Google

Thanks to Donna, Sarah and the rest of the Brockenhurst team in Whitchurch for helping to secure a sale and a purchase. Their support and commitment had been brilliant. We look forward to continued great service up until completion.

Chloe · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

Excellent service from initial enquiry to completion from Sarah and Karen at Brockenhurst in Whitchurch. Viewings were lined up before the advert went live and we were sold in around a week! Great communication throughout to ensure we knew where all parties were at in the process. Also good value compared to other options available.

Robert · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

After deciding to sale our home, we approached Brockenhurst Estate Agent's. From my first meeting at the office with Karen, and Sarah visiting our home and carrying out the evaluation the team has been great. Emma who came to our home to carry out the viewings was very good. She attend a meeting and spoke to us about the house, to be up on information about the area and house, to help with viewings.She notified us of the viewing time. When at the house she was very engaging with the viewers. Then afterwards, gave good feed back. She was very good at listening to us, and kept us up to date. When we had an offer she informed us immediately A great team all around.

Mark · 9 July 2021 · Brockenhurst Whitchurch

5/5

Google

So far very happy with the sales process and glad we chose Brokenhurst. The team, especially Sarah, Emma and Karen, worked with tenacity to list and sell the house quickly, even managing to get viewings in the day after we signed the paperwork! They’ve helped guide us (first time sellers) through the process and have kept us informed at every step so far.

Rich · 9 July 2021 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Rich, thanks so much for your review. It's great to hear you've had a fantastic experience particularly knowing that you've seen this with everyone you've interacted with at Brockenhurst. The team will be really pleased to hear your feedback.

5/5

Google

Paula Holewell is always professional and helpful

Wayne · 1 July 2021 · Brockenhurst Ludgershall

5/5

Google

Hannah and the team at Brockenhurst are professional and helpful.

John · 1 July 2021 · Brockenhurst Ludgershall

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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