Trusted Agent profile
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★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Showing 1,085 reviews on Google only. Show every review
5/5
GoogleMove Manager Jo was wonderful on our purchase. Responded quickly to emails and went the extra mile to help get us over the line. Thanks Brockenhurst and special thanks to Jo.😊 …
Hi Dan, thanks so much for taking the time to leave your feedback. Jo will be really pleased to hear your comments! Thanks, Matt
1/5
GoogleDo you want an agent who will appreciate your time and businesses? Keep looking. Appointed and confirmed viewing never happened - no contact, no updates, no nothing. Spent 25 minutes knocking on the door and trying to contact them, then …
Jakub, I am obviously unhappy to read a review of this nature and am sorry that you have felt sufficiently moved to leave it. … More
5/5
GoogleCouldn’t have chosen anyone better to go with! We are currently going through everything to get our flat and our first family home. Emma, the lady who is dealing with us moving has been so wonderful with everything and we are looking forward to moving in to our new place!x Thankyou Emma x
5/5
GoogleWe have purchased a small buy to let property and have been very impressed with the service and local knowledge from the Andover team both in terms of property and rental values. Adam has done a number of viewings and has been very courteous and professional.
5/5
GoogleThe whole team are friendly and informative.
5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful team
5/5
GoogleBig thanks to Adam at Brockenhurst along with the rest of the team. Highly recommend
5/5
GoogleI called to ask information about a property and I would like to thank Emma for being extremely helpful and very friendly. I highly recommend Brockenhurst estate Agents.
5/5
GoogleAndy was helpful with signing my property for marketing. Buyer was found within a few weeks.
5/5
GoogleVery efficient service, with a steady stream of viewers initially and once the offer had been accepted regular updates and action taken in response to my enquiries regarding the progress of the sale. Highly recommended.
5/5
GoogleThanks to the Andover and Whitchurch team at Brockenhurst for selling our house and being so proactive. Great team, great service! Would deffo recommend :)
5/5
GoogleI have found the customer service very good, especially during COVID whilst there has been so many people moving. The Staff have been friendly and helpful. The process has been stress free. Thank you.
5/5
GoogleValued our house quickly and efficiently. Sorted the viewing of the house we want to buy with no fuss and have helped augment the sale with aplomb.
5/5
GoogleAbsolutely delighted with the service we have received from Clare and the team for both selling our house and also renting out a property for us. Highly recommended!
4/5
GoogleEmma and the whole of the lettings team have been amazing. I have been thinking about moving for a while but did not understand the whole 6 months notice which I had just been served. However rest assured the team satisfied my nerves and I will be looking to go with Brockenhurst for my next rental. All the best till then
5/5
GoogleVery professional and good communication throughout the whole process. Definitely an agency we recommend
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional service from the Andover Brockenhurst team and would highly recommend to anyone looking to buy a home.
5/5
GoogleI was looking to move into a house at the beginning of the year but decided not to, either way the service was great and was shown around the properties in a professional way... would recommend
5/5
GoogleWhenever I've had to contact Brockenhurst they've always been cheerful and extremely professional (especially Emma). Would highly recommend.
5/5
GoogleMatt came to value our home. A very dapper, polite and articulate man. Gave us an open and honest valuation. Absolutely exceeded our expectations
5/5
GoogleI cannot thank Matt enough. Despite me being high maintenance and desperate for contact whilst trying to agree our offer, he was absolutely fantastic. The best estate agent I’ve worked with !
5/5
GoogleVery helpful , I had Andy looking after my house purchase & so far have received great communications. Have some good advice as well as suggestions for Solicitors/ surveyors/ mortgage advice.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Brockenhurst a message.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
