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★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Showing 1,085 reviews on Google only. Show every review
5/5
GoogleWhile looking for a flat in Andover, I recently spoke to Adam at Brockenhurst. He asked me what sort of place I was looking for and immediately had a property in mind, he asked my availability and within a few hours had arranged a viewing …
5/5
GoogleWe have received excellent service from Andy at Brockenhurst. He has been communicating with us every step of the way and has worked very hard to find us a buyer very quickly. His diligence and in- depth knowledge of the market are very …
1/5
GoogleIt hasn't been a great experience. We had to get them to correct Rightmove details several times including making it clear where our house actually was. It was then all ok up to the point we accepted an offer. Despite the process being …
Hello John and thank you for your feedback. Obviously we’re disappointed that you’ve only given us one star but we accept … More
1/5
GoogleThink twice before selling your property with this agent. We drove an hour-and-forty minutes, during a weather warning, to attend a …
Hello Graham and thank you for taking your valuable time, to review us so constructively and honestly, online. Ordinarily, we review and then discuss any critical feedback which we receive, … More
5/5
GoogleA perfect mix of professionalism and friendliness, They tell you what should be done, tell you when and how it will be done, and deliver. Can’t fault them at all …
5/5
GoogleThroughout the process of our house purchase we have been extremely impressed by the pro-activeness, responsiveness, personable nature, and willingness to 'go the extra mile' by Andy and his team. This, combined with a use of modern …
1/5
GoogleThe whole team at Brockenhurst Andover and Whitchurch lie and deceive from start to finish. Matt is the son of the company director David Griffiths who smarms his way through only to then two weeks after putting in the market tells you to …
1/5
GoogleI would not recommend this estate agent. When initially valuing our property the agent valued it at £130k, after 1 week because it had not sold they tried to convince us to drop the price down to £110k, a drop of £20k after one week!, they …
5/5
GoogleAdam Eaton showed us round a house in Andover and from the start he was polite, professional and knowledgeable. He phoned before the appointment to confirm and followed up afterwards. Well done Adam, although we didn’t in the end make an …
5/5
GoogleI can't speak highly enough of Brockenhurst Estate agents in Andover. A friendly, approachable team who obviously communicate well with each other. Whenever I called no matter who answered the phone they knew who I was and were …
5/5
GoogleThroughout the sale of our house, Andy and the team at Brockenhurst have been exemplary estate agents. Their innotive ways of marketing, clever use of social media and first class photography really brought our property to life which …
2/5
GoogleVery stressful house sale with a difficult buyer. I do feel Brockenhurst could have manged the sale better but understand that some things (nasty men) are out of their control. I'm not convinced we got the premium service we were sold and …
5/5
GoogleI have had a very positive experience with Brockenhurst. They valued the property confidently, arranged viewings within a couple of weeks, and obtained an offer just below the asking price from one of the initial viewings. They had a …
5/5
GoogleWe have had exceptional service from Andy and his Team. From the moment we did our first viewing with him to ensuring our chain completed he has been so responsive and attentive. No question or query was ever too small and he always got …
5/5
GoogleThe team at Brockenhurst are a credit to the industry. Whenever we viewed a property through them, they were always very professional and knowledgeable in their portfolio. If ever I had a question they didn't know the answer to, they went …
Thank you for the great feedback Dan & Sophie! It’s so good to hear that our service levels stood out and that you've had a particularly great experience with all of the team. We wish you the best in your new home!
5/5
GoogleClare and the team have been amazing, especially during Covid restrictions. I made my offer on the property in early January 2021 and exchanged mid February 2021. …
5/5
GoogleThe first thing you notice about Brockenhurst Estate Agents is how friendly they are. It was quite refreshing after dealing with a few other agents whilst we were searching for our forever home. …
5/5
GoogleWe choose Brockenhurst as they were friendly and knowledgeable from the get go. We were assured that we would be taken care of and kept up to date throughout the process, and that was completely true. We sold our house in 2 days, and Andy …
5/5
GoogleI cannot praise Brockenhurst enough for their support during a particularly challenging sale/purchase. Andy, in particular, communicated with us day and night and was meticulous in ensuring we were kept in the loop at all times. Arranging …
5/5
GoogleMy comment is about the professionalism of the firm and in particular one agent. Adam at Brockenhurst showed us round a property that Brockenhurst were selling on the same afternoon as a competitor did the same at a different property. He …
5/5
GoogleA truly outstanding service from every member of staff I spoke to at Brockenhurst. However, as our move manager, Jo Leigh was particularly outstanding and for me, the star of the show. She displayed care and support for what turned out to …
5/5
GoogleI would highly recommend Brockenhurst Estate Agents. The communication has been outstanding always professional and timely, no matter who we spoke to they had an excellent understanding of our sale/purchase. …
5/5
GoogleWhat a team can't recommend them highly enough, we were kept up to date with everything. Adam, Andy and Matt were very respectful of our home and gave us feedback after each viewing. Claire in the office was very efficient and when the …
5/5
GoogleVery helpful staff across the entire team. I used them to buy my house and sell again 3 years later. Would not hestitate using them again. …
Hi Garry, thanks very much for the feedback, we really appreciate it. From Matt, Clare, Jo and Adam!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Brockenhurst a message.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
