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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

From the very first moment we contacted Brockenhurst, we've been blown away by their professionalism, and desire to help us. We've sold our existing house, and bought the new one with them, and both Andy and Karen have gone the extra mile on several occasions to help us, and kept us informed at every step of the process. We really can't recommend Brockenhurst enough, and would definitely come back again when we move next. Thanks so much Andy and Karen!

Rebecca · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Hi Becky, thank you so much for your lovely review. Karen and I are thrilled you have secured such a wonderful family home in the village. I do hope you enjoy it as much as the current owners have done in their time. Have a wonderful Christmas and thank you again for sharing such a positive review… I can’t wait to hand over the keys in January! Best wishes, Andy.

5/5

Google

A very large thank you to all the team at Brockenhurst for the superb service, their experience and expertise in helping us to sell our fathers house at what was a very difficult time.. Sarah had done her research properly when we first met and gave me the confidence to sign with Brockenhurst but also the back-up during our journey to successfully sell the property to the right buyers ensured that I had made the right decision. A big thank you to the team, Andy, Conner, David and Karen as well. Mark

Mark · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Hi Mark, It's been a real pleasure. Thank you for trusting us and I'm delighted we got there... In the end! The buyers are so thrilled, they've even brought in a bottle of wine for you as a gesture to celebrate the sale, which I'll drop by yours in the next few days. Thank you so much again and I'm so thrilled everything ended successfully. Best wishes, Andy and the team.

5/5

Google

We recently purchased our family home through Brockenhurst. What a breath of fresh air it was to deal with Andy and Karen who could not be more different to the usual estate agent stereotypes and really care about their clients. We felt that both the offering and purchasing was dealt with honestly and transparently. They were responsive to queries and ultimately helped to make the transaction very straightforward. Would not hesitate to recommend them or use them in the future.

Charlotte · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Thank you Charlotte for your lovely review... this has made our day! We wish you and your family a very happy Christmas in your beautiful new home. Take care and best wishes, Andy.

5/5

Google

We have been so impressed with the service we have received from Andy and his team at Brockenhurst in Oakley when selling my my Mother’s family home. From the initial meeting to the completion date Andy went above and beyond to ensure all went smoothly and professionally. Andy was a warm and professional person who made us all feel we were in safe hands and sensitively managed the selling of our beloved family home with a personal touch. We cannot recommend Andy and his wonderful team enough , they are all outstanding!

Lisa · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Thank you Lisa for your wonderful review. It has been a pleasure to deal with you and your family, in particular your lovely Mum! I hope you all have a fantastic Christmas. Best wishes, Andy and the team!

5/5

Google

Andy and his team at Brockenhurst in Oakley were great throughout the whole process for both our house sale and purchase. A lovely team that were more than happy to go above and beyond to support you when making an extremely important purchase, they genuinely care about the story behind the move. Extremely responsive to any queries. Highly recommend and would use them again if making a future purchase.

Jacqui · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Hi Jacqui, Thank you so much for reviewing your experience with us. It's been a pleasure assisting you, Stuart and Sam. I can't wait to handover keys next week on to your lovely new home! If I can be of any more assistance in the meantime, please do not hesitate to give me a call. Best, Andy.

5/5

Google

We are currently searching for a home in Oakley. Right from the beginning we have enjoyed working with Andy and Brockenhurst. We feel that Andy has a genuine interest in finding us the right home, not just selling us whatever he can. We have received guidance and advice from Andy and have always found it to hold true meaning we really trust what he has to say. He always keeps in touch and lets us know what is happening in the local market. We feel he gives us a very fair account/history of each property we are going to see. We love the very detailed report we get from Brockenhurst on each property including personal touches from the owners that allows you to immediately start thinking of it as a home rather than a building you are looking at.

Natasha · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Hey Natasha, Thank you so much for the great review! This is all great to hear and I'm so glad you find all these tiny noticeable things we do so helpful. Ensuring my team and I are fully prepared for viewings is so important to me, so we can provide you, as a buyer, with all the relevant facts but also what makes the house such a great home from the current owner's point if view. I'm so glad to hear you feel as though I'm here for you every step of the way... It's because I am, and I am really looking forward to finding you the perfect home which ticks all the boxes. Thanks again for providing such a positive review!

5/5

Google

When Conor came to offer us advice about home improvements ahead of putting our house on the market, and provide our valuation, he was very personable, helpful and professional. We felt we were given suitable advice regarding when and how to market our home, and were delighted that it sold after a single open day. Conor has been very kind and diligent following up with us throughout the process leading up to exchange and completion, and we have felt supported by him, and Andy and Karen. It has been great having a local agent within the village, which we are sure has helped to provide a better service. We also had really good feedback from our buyers, who said that they were accommodated to view our house very promptly, at a time that was convenient for them, and we would definitely recommend Brockenhurst in Oakley to others looking to sell their home in the village

Shawn · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Dear Shawn, Thank you so much for such a wonderful review. I'm thrilled to hear your experience has been so positive with the team. Wishing you the very best with your onward move. Warm regards, Andy, Conor and Karen.

5/5

Google

Had an all around amazing experience buying a house with Brockenhurst. From the very start when we viewed the house, Andy stood out as very knowledgeable and helpful. Moving forward he was always a phone call away and kept us up to date throughout the whole process - often before even our solicitor. We felt genuinely supported and cared for, and he had a positive and energising attitude the whole way through. They paid a lot of attention to the small details that made the process go even smoother. We will definitely be using them in the future if we ever plan to sell.

Caitlin · 15 October 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Thanks Caitlin for your lovely review. Delighted you’re in, and hopefully getting settled into your gorgeous new home. Best wishes from all the team!

5/5

Google

Used Brockenhurst Estate agents who helped us find our new home. So grateful for the service received by Hannah and her colleagues. …

Tara · 13 October 2022 · Brockenhurst Ludgershall

5/5

Google

Paula visits regularly as part of the Brockenhurst inspection/review of rented property. She gave me a months notice of the visit, called to confirm the day beforehand and arrived on time to the minute. Paula was very professional, friendly …

John · 13 October 2022 · Brockenhurst Ludgershall

1/5

Google

I booked an appointment to have a viewing today. They assured me on 3 calls that I would be the first person to view, as the tenants would not be out until end of last week. The earliest viewing was the 15.11.2021. …

Matt · 4 October 2022 · Brockenhurst Andover

5/5

Google

The team at Brockenhurst are always extremely helpful and knowledgeable. Chloe has helped me on numerous occasions and I find her friendly, responsive and always happy to help. …

Jenny · 4 October 2022 · Brockenhurst Andover

5/5

Google

I would definitely recommend Clare at Brockenhurst Andover branch if you want to sell your property - from the time she took over our sale she came across as straight talking, knowledgeable and professional. …

Eliza · 4 October 2022 · Brockenhurst Andover

5/5

Google

Clare Baden and her team at Brockenhurst Lugdershall were brilliant, through viewings, the negotiation and the whole completion process. Queries were always answered promptly and in full. When we picked up the keys we got a "Welcome box" …

Justin · 4 October 2022 · Brockenhurst Andover

Agent replied · 26 July 2024

Justin, thank you for taking the time to leave a review. Clare will be pleased to hear your feedback. We're pleased you enjoyed the welcome box!

5/5

Google

My husband and I cannot praise Matt and the team at Brockenhurst Andover enough for their dedication and professionalism throughout the whole process. We were made to feel that the whole team was as invested in our house move as we were and …

Rebecca · 4 October 2022 · Brockenhurst Andover

5/5

Google

Clare Bladen provided an exceptional service on behalf of Brockenhurst estate agents. Her assessment of our property was fair and accurate based on detailed local knowledge and market conditions. Her friendly professional attitude …

Margaret · 4 October 2022 · Brockenhurst Andover

4/5

Google

Been renting through Brockenhurst since last year, had a bit of a rocky start at first when getting initial issues sorted in the property, but since then they have been very helpful with any problems I've had. …

Thomas · 4 October 2022 · Brockenhurst Andover

5/5

Google

Matt thank you so much for your support whilst trying to find our new home, I had called a few estate agents within the local area who had advised that they couldn’t add us to their mailing list as they had too many clients already, Matt …

Katrina · 4 October 2022 · Brockenhurst Andover

4/5

Google

A really smooth and speedy process buying through Brockenhurst. Matt gave us some excellent advice when we first viewed our now home and his expertise allowed us to secure the property a couple of days later. Whilst under off, Matt was …

Alex · 4 October 2022 · Brockenhurst Andover

5/5

Google

Whilst we didn't not end up purchasing a home with Brockenhurst, we were impressed by their service. In particular how professional and friendly Matt was to property viewing requests, he really cared about assisting us with trying to find a …

Rebecca · 4 October 2022 · Brockenhurst Andover

5/5

Google

Excellent support, particularly when our buyers pulled out when we had just found a place we liked. They sold our house again within 3 days Brilliant. …

Barbara · 4 October 2022 · Brockenhurst Andover

5/5

Google

Today my husband and i popped into Brockenhurst Estate Agents in Oakley. We were met by Andy and Sue. I can honestly say we had the most pleasant, informative and productive 45mins.. Absolutely no rushing, both Andy and Sue took the time to understand what our needs for this move were. Their knowledge and understanding of surrounding areas helped us tremendously We came away happy and fully focused. Without doubt the Phill and Kirsty of these Parts. Thankyou both.

Melanie · 20 September 2022 · Brockenhurst Oakley

Agent replied · 26 July 2024

Thanks Melanie for your positive review after popping by our offices. It was a pleasure to meet you and I'm delighted to hear that Sue and I have managed to point you in the right direction. We are really looking forward to being of more assistance in your search. In the meantime, thank you so much for sharing your positive experience by way of this review. Kind regards, Andy.

5/5

Google

Been with this agency over 2 years now, and only have good things to say about them. Staff is very polite and always available to help whatever our needs regarding the property.

Monica · 16 September 2022 · Brockenhurst Andover

5/5

Google

Always find Paula friendly, efficient and very professional

Janet · 16 September 2022 · Brockenhurst Andover

Agent replied · 26 July 2024

Thanks very much for your kind words Janet. Paula will be delighted to hear your feedback.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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