5/5
GoogleMatt and his team went the extra mile to help me buy a property through them. They were reliable and trustworthy and I have no complaints at all.
Trusted Agent profile
Verified
Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)13 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)16 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH87 reviews · 87 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Reviews on Google
Showing 1,085 reviews on Google only. Show every review
Google5/5
GooglePaula at the Ludgershall office has been really helpful with the end of tenancy and keeping me updated. She is always on hand to answer any queries and explains fully. Just a lovely and considerate person. On behalf of Debbie Twigg
Agent replied · 26 July 2024
We're delighted to hear about your positive experience with Paula at our Ludgershall office. Her dedication to providing helpful end-of-tenancy support and clear communication truly reflects our commitment to service excellence. It's wonderful to know her considerate nature has been so beneficial to you.
5/5
GoogleClare has been extremely helpful, every time I speak with her nothing is too much trouble and she has been super efficient and a total pleasure to deal with. Such a great example of first class customer service!
5/5
GoogleA very big thank you to Matt for his help during the purchase of our new home. Matt’s approach was both professional and personal at the same time. It was a pleasure to work with him and we would have no hesitation in recommending Matt and the team at Brockenhurst.
5/5
GoogleI have just moved into my new home which I purchased through Brockenhurst whom I found professional and very helpful. Although there were some problems during conveyancing, the team were always available to assist in communications and chase responses. I thoroughly recommend them.
5/5
GoogleA polite and friendly organisation. Amy approached us to put our house on the market and they sold within 6 days! Their after sales support continued in the same efficient level. A very happy and grateful customer
5/5
GoogleA great team to work with! Really pleased with the service, the updates and liaising with the team. Thank you to Amy, Kerri and Adam for all their help in this buying/selling process. It can be an absolute minefield, but the Andover Brockenhurst team make it as smooth as possible for all parties involved. Thank you!
Agent replied · 26 July 2024
Thank you for your glowing review! We're thrilled to hear about your positive experience with Amy, Kerri, Adam, and the Andover Brockenhurst team. Our aim is to simplify the buying/selling process for our clients, and it's rewarding to know … More
5/5
GoogleAmy has been fantastic helping us sell our property. She is very friendly and always happy to help! All viewings were conducted in a professional manner and we’ve always had timely updates on progress from Amy :) Highly recommend her!
Agent replied · 26 July 2024
Thank you for your wonderful review! We're delighted to hear about your positive experience with Amy. Her dedication to friendly service and professional conduct is a great asset to our team. We appreciate your high recommendation and are here for any future property needs!
5/5
GoogleI had a very fantastic experience with Brockenhurst while buying my first home. They made my dream come true. The whole team was excellent from beginning till the end. Matt, Adam, Amie and Kerry, all of them were very friendly and professional. Good luck to the whole team and keep up your good work.
5/5
GoogleRating only, no written review.
5/5
Googlefantastic service once again from Paula, when ever we have had any issues Paula has sorted them out straight away
5/5
GoogleFantastic professional and friendly team who have been extremely helpful with the sale of my property achieving the asking price in under two weeks of the property going live.
1/5
GoogleRating only, no written review.
5/5
GoogleSarah and Aylsa, have been brilliant!! Thank you for all your help and pushing this over the line
5/5
GoogleAlisha went over and above to make things easier pushing my conveyancer on when they where slacking and keeping me in the loop all the time.
5/5
GoogleAlisha was knowledgeable and very prepared for my home viewings, she was attentive, informative and her customer service and attitude was lovely. It was refreshing to meet such a professional estate agent that clearly enjoyed her role
5/5
GoogleThe Brockenhurst team have done a great job of navigating our sale & purchase. Alisha has gone above and beyond throughout the whole process and has kept us informed, has chased and followed up with things every step of the way. Any questions have been answered quickly and professionally. Thank you so much :)
5/5
GoogleVery, very thankful to Brockenhurst for making the stressful process of house-buying as relaxed as it can be. An extra thank you to Alisha for being incredibly efficient and fantastic!
5/5
GoogleBrockenhurst have been very thorough communicators, James has kept us in the loop and gone over and above to give advice to help make our buying and selling as smooth as possible.
5/5
GoogleHad a great experience with Brockenhurst Estate Agents. They worked extremely hard and agreed to market my property through word of mouth. We had several positive viewings and a seamless onward purchase. Can’t fault the help we had from James, Andy and Clare.
5/5
GoogleAndy and Karen were so helpful in the sale of my mothers bungalow, offering a knowledgeable and personal service. I would certainly recommend them
Agent replied · 26 July 2024
Thank you for your kind words! We're pleased to hear that Andy and Karen provided knowledgeable and personal service during the sale of your mother's bungalow. We appreciate your recommendation!
5/5
GoogleWe recently purchased a property in Overton through Brockenhurst and found them really helpful and friendly. All our queries were communicated to, and answered by the vendor really quickly, great communication throughout.
Agent replied · 26 July 2024
Thank you for your kind review! We're pleased to hear that our team provided helpful and friendly service during your property purchase in Overton. Great communication is our priority, and we're glad it made your experience positive.
5/5
GoogleBeth Wilkes and the rest of the staff at Brockenhurst Estate Agents are doing a great job selling my late fathers house. Highly recommended.
Agent replied · 26 July 2024
Thank you for your kind words! We're pleased to hear Beth Wilkes and our team are doing a great job selling your late father's house. We appreciate your recommendation!
5/5
GoogleWe dealt with James Martin when viewing several properties with Brockenhurst, brilliant service, very professional and helpful through every stage. Great communication, would highly recommend James to anyone searching for a house.
Agent replied · 26 July 2024
Thank you for your review! We're delighted to hear that James Martin provided brilliant service and great communication. Your recommendation means a lot to us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Brockenhurst is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South East
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Has Brockenhurst won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.
