★★★★★ 5/5
GoogleMany thanks to all in the Whitchurch office. The agents were always very helpful, encouraging and prompt in responding They got us through in a difficult housing market..and we all learnt a thing or two about the legal pitfalls of septic tanks!
Nigel · 15 April 2024 · Brockenhurst Whitchurch
Agent replied · 26 July 2024
Dear Nigel and Maddy Winter, thank you so much for taking the time to leave such a kind review for our Whitchurch office. We are delighted to hear that our agents were helpful, encouraging, and prompt in responding to your needs. We understand that the housing market can be challenging, and we are glad that we were able to assist you in navigating it successfully. Our team strives to provide the best service to our clients, and we are happy to hear that you were satisfied with our services. We appreciate your business and are grateful for the opportunity to work with you. Thank you for choosing Brockenhurst Estate Agents. Best regards, Matt
★★★★★ 4/5
GoogleWe bought our current house through Brockenhurst 17 years ago and, therefore, decided to use them again for our sale. We have been mostly happy with the service we have received from the team. Michelle has been fantastic in keeping us informed at every stage of the, sometimes stressful, process. Thank you.
Vicki · 15 April 2024 · Brockenhurst Whitchurch
Agent replied · 26 July 2024
Thank you for your long-standing trust in Brockenhurst. We're pleased you've been mostly happy with our service during your recent sale. Michelle's dedication to keeping you informed throughout the process reflects our commitment to client care. We appreciate your feedback and thank you for choosing us again after 17 years.
★★★★★ 5/5
GoogleMichele and the team couldn’t have been more supportive and reassuring through what is always a stressful process. Thank you so much Michele!
Jenny · 14 April 2024 · Brockenhurst Whitchurch
Agent replied · 26 July 2024
Thank you so much Jenny for your kind words and for rating us 5 stars! We are so pleased to have been able to provide you with a supportive and reassuring experience throughout what can be a stressful process. We truly appreciate you taking the time to leave us a review and we look forward to being of service to you again in the future.
★★★★★ 1/5
GoogleI have great concerns about how this Estate Agents treat the eldery, with bullying and intimidation tactics. My request to speak to the MD about these concerns has been ignored.
Claire · 14 April 2024 · Brockenhurst Whitchurch
★★★★★ 5/5
GoogleRating only, no written review.
Josh · 28 March 2024 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you so much for taking the time to leave us a review and for choosing Brockenhurst Estate Agents for your property needs. We are thrilled to hear that you had a positive experience with our services and that you were happy enough to give us a 5-star rating. It means a lot to us to know that we have met your expectations and provided you with excellent service.
★★★★★ 5/5
GoogleExcellent experience, James was a great support and very professional in all of the moving process
Jim · 28 March 2024 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you so much for taking the time to leave us a review and for giving us a 5-star rating. We really appreciate your kind words about James, and we are glad that you had a great experience with us. It is wonderful to hear such positive feedback, and we hope to continue to provide excellent services to our customers.
★★★★★ 5/5
GoogleBrockenhurst managed our recent home move and they were professional in all matters. The communication was always available and we felt kept in the loop at all times.
Dave · 28 March 2024 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you so much for your kind words and for rating us 5 stars! We are very pleased that you felt our team was professional and that you were kept up-to-date with the process. We strive to provide the best service to all our customers and your feedback is much appreciated.
★★★★★ 5/5
GoogleAbsolutely first class service from Andy, Michelle and team helping us to sell our Overton home. Clear strategy and realistic advice from the off. Timely updates throughout, never needed prompting and all backed up by efficient team ensuring transaction / process was made as clear as possible. Thank you Brockenhurst.
William · 28 March 2024 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you so much for taking the time to leave a review! We are honored to hear that Andy, Michelle and the team provided you with such excellent service throughout the process of selling your Overton home. We strive to make the transaction process clear and efficient for all of our clients, and it's wonderful to hear that we were able to achieve that for you! Your 5-star rating is greatly appreciated and we are so happy that we were able to make your experience with us a positive one. Thank you for your kind words and for choosing us.
★★★★★ 5/5
GoogleGreat service from Sam super helpful !
James · 28 March 2024 · Brockenhurst Ludgershall
Agent replied · 16 September 2026
Thank you for the great feedback! We’re really pleased to hear Sam was so helpful and provided such a good service. We’ll be sure to pass your kind words on to him.
★★★★★ 5/5
GoogleSam provided a very professional and quality service, she was so helpful and went above and beyond to answered all my questions.
Thank you
Becka · 28 March 2024 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
We appreciate your feedback! Delighted to hear Sam's professionalism and dedication exceeded your expectations. Thank you for choosing us.
★★★★★ 5/5
GoogleI had a great experience with Samantha who who very professional through the process of viewing and documentations. Great customer service support.
Elvis · 28 March 2024 · Brockenhurst Ludgershall
Agent replied · 26 July 2024
Thank you for your positive feedback. We're delighted to hear about your great experience with Samantha and the professional service you received. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleSuch an amazing experience using brockenhurst would definitely recommend , when buying our house we dealt with Andy and couldn’t fault him he was amazing at going above and beyond to help us find what we was looking for , Thankyou
Paris · 24 March 2024 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thrilled with Brockenhurst and Andy's exceptional service in finding our dream home. Highly recommend for their dedication and going above and beyond. Thank you!
★★★★★ 5/5
GoogleWe have had a fantastic experience with Brockenhurst. They are a very approachable team and Michele, in particular, has been extremely helpful with all our queries. Her positive approach has made the stressful process of moving house a lot more manageable and we are very excited about the next chapter. Thank you all!
Amy · 24 March 2024 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you so much for your kind words, Amy! We are so glad you had a positive experience with us at Brockenhurst Estate Agents and that Michele was able to make the process of moving house less stressful. We appreciate you taking the time to leave a 5-star review and your feedback is invaluable to us. We look forward to helping you in the next chapter of your journey.
★★★★★ 5/5
GoogleMolly has been really professional, she’s listened to my individual needs and follows up diligently on any questions I may have. A real credit to the company.
Tom · 28 January 2024 · Brockenhurst Andover
Agent replied · 26 July 2024
Thank you for your review! We're delighted Molly met your needs with such professionalism and care.
★★★★★ 5/5
GoogleVery helpful and friendly staff every time I'm on the phone to Brockenhurst. Thank you Adam, Molly and Clare. Adam has a lovely way about him and is extremely approachable, that shone through as soon as he stepped into the house we viewed.
Natasha · 28 January 2024 · Brockenhurst Andover
Agent replied · 26 July 2024
We're overjoyed to hear about your positive experiences with our team! Adam, Molly, and Clare are indeed dedicated to providing a friendly and approachable service. It's wonderful to know Adam's demeanor made such a great impression during your house viewing.
Your appreciation is greatly valued, and we'll be sure to pass on your compliments to the team. Thank you for choosing Brockenhurst, and we're always here to assist with any future needs.
★★★★★ 5/5
GoogleJames was amazing from the minute we saw our new home go up for sale online all the way through to putting an offer in.
James worked late, answered messages whenever we had any and was so informative about every step. Then save us a very smooth handover to his colleague Anji who has also been amazing so far.
I would recommend James and Brockenhurst Estate Agents a million times over
Amy · 28 January 2024 · Brockenhurst Andover
Agent replied · 26 July 2024
We're absolutely delighted to hear about your exceptional experience with James and Anji! Their dedication to providing informative and timely service exemplifies Brockenhurst Estate Agents' commitment to our clients. We're thrilled they could assist you smoothly from viewing to offer stage.
Your recommendation means the world to us. Thank you for sharing your positive experience, and we look forward to continuing our excellent service with you.
★★★★★ 5/5
GoogleWe recently viewed a house in the Andover area with Brockenhurst Estate Agents, we were greeted by James who was very kind, polite and presentable and answered all of our questions throughout the viewing. He gave us some great advice, and some important details regarding the property, he was very knowledgable and prepared. We are looking forward to working with James and the rest of the team to help us find our first home. Brockenhurst seem like a very organised agent, and have both the seller and buyer in mind. Great service.
Lewis · 29 December 2023 · Brockenhurst Andover
Agent replied · 26 July 2024
Thank you so much for your kind words, Lewis! We are delighted that you had such a positive experience with James, and we are thrilled that you are looking forward to working with us to find your first home. We take pride in providing the highest quality service to both sellers and buyers and it's fantastic to hear that you felt we achieved this. We appreciate your 5 star rating and look forward to being of further assistance.
★★★★★ 5/5
GoogleReally positive experience with Sarah and the team on both the selling and buying side of the process. Enthusiastic with an honest, straightforward approach - you can see why they are successful.
Colin · 29 December 2023 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you so much for your review, Colin! We are delighted to hear that you had a positive experience with Sarah and the team at Brockenhurst Estate Agents. We strive to provide an honest and straightforward approach with every customer, and it's wonderful to see that you have recognised this. We appreciate your 5 star rating and your kind words!
★★★★★ 5/5
GoogleAngela at Brockenhurst was excellent throughout the process, keeping everyone informed and pushing things through.
Rupert · 29 November 2023 · Brockenhurst Whitchurch
Agent replied · 26 July 2024
Thank you so much for leaving us such a wonderful review, Rupert! We are so glad to hear that Angela was helpful and kept everyone informed throughout the process. We truly appreciate your 5-star review and your kind words.
★★★★★ 1/5
GoogleWould never use them again due photo shopping pictures contract not filled out correctly if I could give a minus mark I would
John · 30 October 2023 · Brockenhurst Andover
Agent replied · 26 July 2024
Thank you for bringing your concerns to our attention. We take feedback seriously and are committed to transparency and accuracy in all our dealings. However, our records do not show any recent interactions with our office under your name.
★★★★★ 1/5
GoogleAvoid this estate agent at all costs. This has been one of the worst experiences we have ever had with any supposed “professional” company. The lack of integrity and transparency from the agents is truly unbelievable. We asked to end the …
Nikki · 20 October 2023 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleI had a viewing today with Molly, rental team, at a local property and I must say she is amazing at her job. She really helped to sell the property to me and had the answer to any questions that I had. She was very professional and …
Tanya · 15 October 2023 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleThese people are simply amazing. Each individual contributes to a very organised and efficient team. Hannah in rentals (has really been tested), she has shown nothing but strength, patience and professionalism. Clare- has put us in an …
Narell · 15 October 2023 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleI came across Brockenhurst Estate Agent by word of mouth. I found they are highly skilled and very professionals. Their work is second to none! I found an Each of the staff have their own way of working together or use their own initiative …
Beautiful · 15 October 2023 · Brockenhurst Ludgershall
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.