5/5
In my perspective the apartment is of good standard
Agent replied Β· 26 July 2024
We appreciate your perspective on the apartment's high standard. Thank you for your feedback.

Trusted Agent profile
Verified
β β β β β
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Brockenhurst's six offices, most reviewed first. Each has its own page.
Showing 1,085 reviews on Google only. Show every review
5/5
In my perspective the apartment is of good standard
We appreciate your perspective on the apartment's high standard. Thank you for your feedback.
5/5
Lovely helpful estate agents. Highly recommend
We're thrilled to hear that you found our services helpful and lovely! Your high recommendation is greatly appreciated. Thank you for choosing Brockenhurst Estate Agents.
5/5
Dealt with Anji at the Whitchurch branch and was highly impressed by her knowledge and efficiency. Highly recommend
Thank you for your high recommendation and kind words about Anji. We're thrilled to hear about your positive experience with her expertise and efficiency. Your satisfaction is our top priority, and we're here for any future assistance you may need!
5/5
One of the most delightful people Iβve ever come across dealing with the sale of my property A beautiful thing an absolute privilege Vance kelly Psβ¦β¦.π β¦
Thank you so much for your kind words and for taking the time to leave a review on our Google Business Page. It was an absolute pleasure working with you on the sale of your property. Your positive attitude and delightful personality made the process even more enjoyable.
5/5
We viewed 4 or 5 properties with Brockenhurst and found the information provided to be very detailed, accurate and provided through a friendly and helpful team. Thank you!
Thank you! We're glad you found our team friendly and the information detailed and accurate. Your feedback is appreciated!
5/5
Adam has been tremendous help for us in getting the perfect home. Professional, informative and pleasant. Canβt recommend him enough!
Thank you for sharing your experience! We're delighted Adam's professionalism and guidance helped you find your perfect home. Your recommendation is greatly appreciated.
5/5
Amazing service after a year of difficulties Anj was so supportive and looked after our house sale purchase throughout keeping us fully informed. Would highly recommend Brockenhurst.
We're truly grateful for your kind words about Anj's amazing service and support. It's our commitment to keep our clients well-informed and cared for, especially through challenging times. Your high recommendation of Brockenhurst Estate β¦ More
5/5
Lovely friendly team. Endeavour to meet your needs. They very kindly managed to fit me in with a viewing on the same day. Molly was friendly and professional and strived to answer any questions I had.
Thank you so much for taking the time to leave us a review and for giving us a 5-star rating! We are thrilled to hear that you had a positive experience with our team at Brockenhurst Estate Agents.
4/5
I attended 2 viewings with Brockenhurst in the past week, and everyone I spoke to from the lettings team was friendly and knowledgeable. They were very helpful and efficient in answering any questions I had both prior to and during the viewings. Overall, a great experience!
Thank you for sharing your experience with our lettings team at Brockenhurst. We're thrilled to hear about the friendly and knowledgeable service you received during your viewings. Our team strives to be helpful and efficient, and it's great to know we met your expectations.
5/5
Clare, Adam, Molly and the team have been fantastic from the outset. Being first time sellers and unsure of the process they really took their time to explain and answer all our questions no matter how silly and really made us at ease throughout the process.
Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had a positive experience with our team and that we were able to make the process of selling your property as smooth and stress-free as β¦ More
5/5
Recently purchased a house through Brockenhurst Andover. Angela was fantastic, everything was really slow until Angela stepped in. Can't recommend Brockenhurst enough, absolutely superb service. Very professional and knowledgeable.
Thank you so much for taking the time to share your experience with Brockenhurst Andover! We're thrilled to hear that Angela was able to step in and make the process smoother for you. Providing excellent service and ensuring our clients' β¦ More
5/5
Very supportive throughout the process. Trustworthy and always communicated updates promptly. They all made the processes as smooth as possible and worked hard to ensure deadlines were met and paperwork signed. Also, staff were kind and approachable - would definitely use Brockenhurst again.
Thank you for sharing your experience! We're glad to have made the process smooth and to meet your needs with prompt updates and kindness. Looking forward to assisting you again.
5/5
Brockenhurst Andover offered me an amazing service when selling my property. I spoke to many members of their team, including Claire, James and Adam. All had outstanding customer service and were very polite. They were always punctual to viewings and made selling my house incredibly easy. Couldnβt recommend the Andover team enough!
Dear Emily, thank you so much for taking the time to leave such a positive review for Brockenhurst Estate Agents. We are thrilled to hear that our team, particularly Clare, James, and Adam, provided you with outstanding customer service and β¦ More
5/5
Definitely recommends brockenhurst and all there stuff lovely and polite And. Thanks to molly. She always been there for us π― β¦
Thank you so much for your recommendation and kind words about the team. Weβre especially pleased to hear how supportive Molly has been throughout, weβll be sure to pass your lovely feedback on to her. We really appreciate you taking the time to leave us a review.
5/5
Absolutely brilliant! Has kept us informed on everything the whole time, the process was fast and everyone has been lovely. Especially Molly!
Thank you so much for the fantastic review! Weβre delighted to hear that you felt well informed throughout and that the whole process was quick and straightforward. Weβll make sure Molly gets a special mention too, sheβll be thrilled to hear your lovely feedback. Wishing you all the very best!
1/5
The amount of issues Iβve had I would be here all night! If I could give no stars I would. The worst experience Iβve ever had to deal with!
5/5
Just want to say a big thank you to Sue who was very professional, knowledgeable and friendly in helping me with trying to find my new home. I would recommend this estate agents
Thank you for recommending us and praising Sue's professionalism and knowledge in your home search. Much appreciated!
5/5
Brockenhurst dealt with the sale of my dad's house, would highly recommend them was a quick sale, very professional and kept us well informed, particularly David and Michelle was amazingly stress free.
Thank you for your wonderful feedback! We're delighted to hear that your experience with Brockenhurst during the sale of your father's house was so positive. We strive to make every sale as smooth and stress-free as possible, so it's fantastic to know we achieved that for you. We appreciate you highlighting David and Michelle's efforts. They, along with our entire team, are committed to providing professional service and keeping our clients well-informed throughout the process. Your recommendation means a lot to us, and we're grateful you took the time to share your experience. Should you need our services in the future, we'll be here to assist you with the same dedication and care. Thank you again for choosing Brockenhurst!
5/5
From start to finish the team at Brockenhurst were brilliant. A special thanks must go to Michele (move manager) for her tenacity, understanding and lovely personality. Team Brockenhurst are outstanding and I wouldnβt recommend anyone else.
Thank you so much for your kind words and 5-star rating! We are thrilled you had such a positive experience with our team at Brockenhurst Estate Agents. We are especially grateful for your mention of our move manager, Michele, and her tenacity, understanding, and lovely personality. We strive to provide the best customer service so we are glad to have satisfied your needs. Your review means the world to us and we thank you for taking the time to leave it.
4/5
Primarily dealt with Samantha Roper , brilliant response, very good communication skill, very altruistic and ackβed my emails so swiftly when necessary. Agents got very good bunch of very talented and experienced staffs. So far so happy as a home owner. Thank you for your continuous supports and services.
Thank you so much for taking the time to leave a review for Brockenhurst Estate Agents. It was an absolute pleasure working with you during your home buying process. We are thrilled to hear that Samantha Roper provided you with brilliant service, excellent communication skills, and swift responses to your emails. We are proud to have such a dedicated and talented team of staff who are committed to providing exceptional service to all our clients. We are delighted to know that you are happy with your new home and we are grateful for your continuous support and trust in our services. Thank you for choosing Brockenhurst Estate Agents and we look forward to assisting you with any future property needs.
5/5
A massive thank you to Anji, she has been amazing from start to finish and keeping everyone up to date with proccedings, we couldn't of done with out you πππ β¦
Thank you so much for your kind words and for taking the time to leave a review, Gayle! We are delighted that you had such a great experience with Anji. We strive to provide the best service possible and your 5-star rating is a testament to that. We are grateful for your support and we look forward to working with you again in the future.
5/5
I would like to Thank Michelle for all her help and support with my recent house purchase., She made sure that I understood the processes and kept me informed on a regular basis, She made every effort to make the journey as least stressful as possible.
Thank you so much Amanda! We are so glad to hear that Michelle was able to help and support you through your house purchase. We are very proud of the team here at Brockenhurst Estate Agents and appreciate the 5 star rating you have given us. We look forward to continuing to provide quality services in the future. Thank you again for your kind words.
5/5
Bought our first home with Brockenhurst recently. Had a great experience with Dave Burrows and the team in Whitchurch. Always quick to respond and helpful with any questions and were trustworthy. Would highly recommend Brockenhurst Estate Agents.
Thank you so much for your lovely review, Bianca! We are delighted to hear that you had a great experience with Dave and the team in Whitchurch. We strive to provide our clients with a trustworthy and helpful service, and it's wonderful to hear that we achieved that for you. Your 5 star rating means a lot to us, and we are so pleased that you would highly recommend us to others. Thank you for choosing Brockenhurst Estate Agents!
5/5
Rating only, no written review.
Thank you for taking the time to leave us a 5-star rating! We're thrilled that your experience with us was positive. While we'd love to know more about what you enjoyed, we greatly appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Brockenhurst is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Brockenhurst a message.
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
The six Brockenhurst offices, by town:
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.