Trusted Agent profile

Verified

Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

Julie was fantastic while taking my partner and myself around some properties. It felt like we were dealing with an actual person rather than just another estate agent. Massive well done, we will be coming back in the future!

Michael Β· 31 May 2024 Β· Brockenhurst Basingstoke

Agent replied Β· 26 July 2024

Thank you for your wonderful feedback! We're delighted to hear that Julie provided such a positive experience for you and your partner!

5/5

Google

Easy , good communication , happy to recommend

Nefi Β· 27 May 2024 Β· Brockenhurst Basingstoke

Agent replied Β· 25 August 2024

Thank you for your review! We're glad you found our communication easy and appreciate your recommendation.

5/5

Google

Easy , good communication , happy to recommend

Alex Β· 27 May 2024 Β· Brockenhurst Basingstoke

Agent replied Β· 26 July 2024

Thank you for your review! We're glad you found our communication easy and appreciate your recommendation.

4/5

Google

Brockenhurst were great from starting the journey to sell our home, all the way through to exchanging contracts. They kept us updated constantly and were easy to get hold of if we had any queries. Would really recommend using them for anyone looking to move home. We would do so again.

Flora Β· 27 May 2024 Β· Brockenhurst Basingstoke

Agent replied Β· 26 July 2024

Thank you for your kind words! We're thrilled to hear about your positive experience. We appreciate your recommendation and look forward to assisting you again in the future.

1/5

Google

Would never use them again due photo shopping pictures contract not filled out correctly if I could give a minus mark I would

John Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 13 May 2026

Thank you for bringing your concerns to our attention. We take feedback seriously and are committed to transparency and accuracy in all our dealings. However, our records do not show any recent interactions with our office under your name.

5/5

Google

Rating only, no written review.

Aania Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you for the 5-star rating! We're thrilled you're happy and look forward to serving you again. Your support means the world to us!

5/5

Google

Rating only, no written review.

Tony Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you for the 5-star rating! We're thrilled you're happy and look forward to serving you again. Your support means the world to us!

5/5

Google

Rating only, no written review.

Catia Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave a review, Catia! We are so pleased to hear that you had a great experience with our estate agency and that you would give us a 5-star rating! It means a lot to us and we truly appreciate it. Thanks again!

5/5

Google

Very good in communication throughout the whole process. Thank you Brockenhurst & in particular Angie! Good service folks.

Steve Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for the fantastic review, Steve! We are really glad that you had a positive experience with us and that Angie was able to provide excellent communication throughout. We really appreciate you taking the time to leave a 5 … More

5/5

Google

Really helpful team. We are extremely happy with their service with how understanding and flexible they have been to meet our needs.

Tashmiyah Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much Tashmiyah Farhat for your kind review! We are delighted to hear that you are happy with our service and that we were able to meet your needs. We strive to provide the best customer service possible and your 5-star rating is greatly appreciated! Thank you for your support!

5/5

Google

Very friendly they work to sale your property as soon as they can they are always there for you if you have any inquiries though the sale thank you so much Brockenhurst in andover

Lisa Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you for your review! We're delighted to have supported you through your sale and are always here for any future property needs. Best wishes from the Brockenhurst team.

5/5

Google

Anji has worked tirelessly to support my house sale. We have now exchanged contracts and I cannot thank Anji enough for her tenacity in obtaining this result for me. πŸ₯°πŸ₯° …

Suzanne Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear about your satisfaction with Anji's dedicated efforts and commitment to your house sale. At Brockenhurst, we pride ourselves on … More

5/5

Google

We received excellent service from Anji regarding the sale of our property in Ludgershall. Bev and I would be happy to recommend her and Brockenhurst to any potential customers.

Josh Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for taking the time to share your positive experience with our estate agency. We are delighted to hear about the exceptional service you received from Anji during the sale of your property in Ludgershall. … More

5/5

Google

Anji was great , kept me posted every step of the way , I can honestly say I’ve never had a agent so helpful , was a very smooth transaction , I would definitely recommend Anji and the team at Brockenhurst

M Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for your kind words! We are delighted to hear that Anji was so helpful and that the transaction was so smooth. We truly appreciate you taking the time to leave us a 5-star review and we look forward to working with you again soon!

5/5

Google

We have been very happy with the service that Clare and the team have provided in the Ludgershall office. They are always friendly, helpful and professional. We would highly recommend them.

Diane Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for leaving such a glowing review about our Ludgershall office! We are so pleased to hear that Clare and the team have made you feel so welcome and provided you with helpful and professional service. It means a lot to us … More

5/5

Google

Adam was so helpful with trying to help my partner & I find our first home. So friendly, always available whenever we had any questions & going above and beyond to get answers for us. We didn’t deal with anyone else at the estate agents, so I can’t comment on anyone else, however we can’t fault Adam.

Ellie Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thrilled to hear Adam was instrumental in your home-buying journey! His dedication to being there for our clients shines through. Thanks for your kind words and trust in us!

5/5

Google

The whole team at Brockenhurst were incredible, going above and beyond to help us secure a quick sale of our property. A special thank you to Anji who was just fantastic coordinating all involved parties in the chain!

Sheila Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for leaving such a glowing review about your experience with Brockenhurst Estate Agents. We are thrilled to hear that Anji was able to help you secure a quick sale of your property and that the entire team went above and … More

5/5

Google

We bought our new house through Brockenhurst and received a great experience. In hindsight we would've liked to sell through Brockenhurst too. They offered a very friendly and efficient service.

Emma Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for your kind words, Emma! We're so glad to hear that you had a great experience with us when buying your new house. We would be more than happy to help you sell your new home when the time is right - we strive to make the … More

5/5

Google

Bought a property through Brockenhurst. Throughout communications have been constructive and very professional and have really helped move things along. Amy and especially Anji are a real credit to the company and would thoroughly recommend them.

Julian Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our team. We are delighted that Amy and Anji have been so professional and constructive throughout the process of you … More

5/5

Google

Absolutely fantastic experience with buying our house through Brockenhurst. Every member of the team that I have spoken to has been approachable, friendly and professional. Angela, who has been my main point of contact has gone above and beyond to help us. I would definitely recommend them

Miss Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you for your glowing review! We're thrilled Angela and the team made your home-buying journey enjoyable. Your recommendation is highly valued. We look forward to assisting you again in the future.

5/5

Google

Highly recommend Brockenhurst Estate agents(Ludgershall) - Clare and Angela have been incredible during my sale case. Very professional, efficient and supportive. I would definitely use them again in the future.

Jimmy Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for your kind words, Jimmy! We are thrilled you had a great experience with Clare and Angela. We really appreciate you taking the time to leave the review and the five-star rating. We look forward to working with you again in the future!

5/5

Google

We were extremely happy to have used Brockenhurst to manage the sale of our property. Although it took the best part of a year to complete, we received excellent support throughout. At the point of accepting an offer we were then superbly guided through the final phase right up to move day. Great customer service.

Michael528676 Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you so much for your kind words and 5-star rating! We are so glad to hear that you were pleased with the service you received from Brockenhurst Estate Agents. It is our ultimate goal to ensure that each of our clients has the best experience possible, and we are thrilled to hear that we achieved that for you!

5/5

Google

Rating only, no written review.

Ollie Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Your 5-star rating is greatly appreciated! Thank you for choosing Brockenhurst.

5/5

Google

Very helpful and friendly

Skinpenn Β· 13 May 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you very much for your review, we're pleased to hear you found us helpful and friendly.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want Brockenhurst to help?

Send Brockenhurst a message.

What do you need help with?

Brockenhurst will use your details to contact you about this. See our privacy notice.

Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent