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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

★★★★★ Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,085 reviews on Google only. Show every review

5/5

Google

I have found with the Basingstoke Branch Brockenhurst Estate Agents from day one of Sarah’s visit to the property a very good working partnership of selling my property to this date of ready to exchanging contracts a very professional team. …

Neil · 8 October 2024 · Brockenhurst Basingstoke

Agent replied · 26 July 2024

Thank you, Neil, for your wonderful review! We're thrilled to hear about your positive experience with our Basingstoke Branch. Sarah, Julie, and the entire team are delighted to have provided you with professional and enthusiastic service … More

5/5

Google

I would rate Brockenhurst Basingstoke team 11/10. Sarah, Matt, Julie and Kian worked really hard to help us sell our family home. Super professional and pleasant to dealing with. They priced our home well, kept …

M · 8 October 2024 · Brockenhurst Basingstoke

Agent replied · 26 July 2024

Thank you so much for taking the time to leave us such a glowing review and for giving us a fantastic 5-star rating! We are delighted to hear that you had a positive experience with our Basingstoke team, specifically Sarah, Matt, Julie, and … More

5/5

Google

We purchased a house via Brockenhurst and were looked after by Dawn. Dawn was consistently helpful, friendly and knowledgeable. She highlighted potential issues so that we were able to address before they became prohibitive, and really …

Melanie · 8 October 2024 · Brockenhurst Basingstoke

Agent replied · 26 July 2024

Thank you so much for taking the time to leave such a kind review. We are delighted to hear that your experience with Brockenhurst Estate Agents was a positive one and that Dawn provided exceptional service during your house purchase. … More

5/5

Google

Danielle was fantastic. Once she understood what I was looking for in a property, she recommended other properties for viewing. She made my viewings so stressless. I highly recommend her. I can't thank her enough. …

I · 8 October 2024 · Brockenhurst Basingstoke

Agent replied · 25 August 2024

Thank you for taking the time to leave a review for our business. We are thrilled to hear that Danielle provided you with excellent service. We always strive to understand our clients' needs and find them the perfect property, and it's … More

5/5

Google

Brockenhurst have acted for me in respect of both my sale and purchase. They have demonstrated understanding, support & great service in line with my search requirements. …

Cathy · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you so much for your kind words, Cathy! We are delighted that you had such a positive experience with our team. It is always a pleasure to have customers like you and we are thrilled to hear that Angela Gillies was such a star! Your … More

5/5

Google

Over the last 2 years we have purchased 1 house (our forever) and sold 2 with the exceptional team at Brockenhurst Andover. I would and do recommend them to anyone I know. You cannot fault their approach, communication, transparency, …

Malcolm · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you for your kind words, Malcolm and Faye! We are delighted to have been of service to you over the last two years. We really appreciate your 5 star rating and your recommendation of our team. We are proud of our approach, … More

5/5

Google

James was amazing from the minute we saw our new home go up for sale online all the way through to putting an offer in. …

Amy · 4 October 2024 · Brockenhurst Andover

Agent replied · 13 May 2026

We're absolutely delighted to hear about your exceptional experience with James and Anji! Their dedication to providing informative and timely service exemplifies Brockenhurst Estate Agents' commitment to our clients. We're thrilled they … More

5/5

Google

Brokenhurst handled a probate sale for me on a large house. After providing a realistic and achievable valuation based on the local comps and market activity in real time, a winning offer was on the table within hours of agreeing to work …

Anthony · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you. We're grateful for your feedback on our probate sale service. It's rewarding to know our realistic valuation and diligent handling of the complex chain met your expectations. Thank you for trusting our expertise and team with this significant matter.

5/5

Google

I had my house valued by Clare Balden. She was extremely friendly and professional and I was impressed by her advice and knowledge of the area . I have also met Molly Scruton when she was delivering leaflets in my area. She was again very …

Sue · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you for your feedback! We're glad Clare and Molly made a great impression. We look forward to assisting with your house sale when you're ready!

5/5

Google

I enquired to Brockenhurst mid December when we decided to sell our house (very last minute!) I had a call from James moments after enquiring and he came round that very day to value the house. From the get go James was incredible! He …

Ashleigh · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you for sharing your experience with James and our team at Brockenhurst. We're delighted to have been part of your swift and successful house sale, especially with the challenges of last-minute decisions and lively home life. Your heartfelt recommendation is greatly appreciated.

1/5

Google

I bought a house through this company 3 months ago. If I didn't follow them every day, they wouldn't do anything. Communication is a huge problem. It is completely disrespectful that I did not receive an answer to the question I asked for a …

Gulsum · 4 October 2024 · Brockenhurst Andover

5/5

Google

The team at the Andover branch have been absolutely fabulous with helping me find a property after my initial property through another agent fell through. Both Adam and Molly worked hard to ensure that I found a property to suit my needs …

Kim · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you so much for taking the time to leave such a positive review about your experience with our Andover branch. We are thrilled to hear that both Adam and Molly were able to assist you in finding a property that met your needs after … More

5/5

Google

We chose to go with Brockenhurst Andover to sell our house, as whilst their rate was slightly higher than a few other local agents we got quotes from, the quality of their service seemed far better. We were not disappointed! The whole team …

Bekky · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you for your kind words! We're thrilled you found our service exceptional. Special thanks to Anji for her outstanding efforts. Your satisfaction means everything to us!

5/5

Google

We recently purchased our new home through Brockenhurst and had a great experience with the whole team from start to finish. Claire, Adam & James were all very helpful during our viewings of the property. Plus Anji did an excellent job …

Alice · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Dear Alice, Thank you so much for taking the time to leave us a review and for giving us a … More

5/5

Google

By far the best experience we have had searching for a property, with an agent. Spent a lot of time finding out what we were looking for, then matched us to other properties on the market. Very friendly on the viewings and knowledgable. …

Rhys · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Wow, thank you so much for this amazing review! We're over the moon that you've had such a great experience with us. Our team really cares about finding the right fit for each client, so it means a lot to hear we've hit the mark with you. … More

5/5

Google

I am so relieved I switched to Brockenhurst from my previous agents. I don’t know where to start with these lovely humans. Every interaction I have …

Jo · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

Thank you for sharing your kind words and wonderful review! We're thrilled to hear that your experience with us has been so positive, from valuation to completion. It's great to know that our team's communication and support, especially … More

5/5

Google

I used Brockenhurst estate agents as we had purchased through them before. As I expected Clare and her team were very informative and kept me in the loop for viewings and things I had to do as it had been a while since I had sold a …

Robert · 4 October 2024 · Brockenhurst Andover

Agent replied · 26 July 2024

hi Robert, thank you so much for your fantastic review! We're thrilled to hear that your experience with Clare and the team at Brockenhurst Estate Agents was smooth and efficient. It's always our goal to keep our clients well-informed and … More

5/5

Google

I was very impressed by the way they handle their clients and the way they are so supportive. I would recommend anyone to Brockenhurst as they will give you the best value for your money. Today I am a happy Tenant 😊 …

Precious · 29 September 2024 · Brockenhurst Ludgershall

Agent replied · 16 September 2026

Thank you so much for your lovely review and recommendation. We’re delighted to hear that you felt well supported throughout the process and that you’re now happily settled as a tenant. Providing a helpful, straightforward service and … More

5/5

Google

Excellent company with excellent staff👌 …

J · 24 September 2024 · Brockenhurst Ludgershall

Agent replied · 24 October 2024

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we’re here to help whenever you need. 👍😊 …

5/5

Google

Kian - 10/10

Kyle · 23 September 2024 · Brockenhurst Basingstoke

Agent replied · 23 October 2024

Thank you, Kyle! We're thrilled to hear that Kian provided you with a 10/10 experience. Your feedback means a lot to us!

5/5

Google

Throughout the process the team at Brockenhurst were professional, experienced and at all times catered to our needs. For various reasons our experience was not always easy but the staff remained unflappable and focused. Our thanks go to all the staff and in particular David, Andy, James and Michelle. We could not have done it without you.

Timothy · 21 September 2024 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you for your kind words! We're thrilled to hear our team at Brockenhurst provided the support you needed. David, Andy, James, and Michelle will be especially pleased to hear your praise. Your satisfaction is our priority, and we’re glad we could assist you through the process.

5/5

Google

We contacted Kristian at Brockenhurst re viewing a property. It wasn’t as smooth running as we thought, as we were on holiday. However, Kristian did his utmost to accommodate us. He was really helpful with information and all questions were answered. He wasted no time in informing us that our offer had been accepted. Thank you Brockenhurst, especially Kristian, but also helpful David.

Linda · 21 September 2024 · Brockenhurst Overton

Agent replied · 26 July 2024

Thank you so much for taking the time to leave a review for our company. We are delighted to hear that Kristian was able to assist you with viewing a property, despite some unexpected obstacles. It is our top priority to provide excellent customer service and make the property buying/letting process as smooth as possible. We are glad to hear that Kristian's efforts were able to result in your offer being accepted and we will be sure to pass along your kind words to him and David. We truly appreciate your business and hope to have the opportunity to work with you again in the future.

5/5

Google

Brockenhurst have been terrific throughout. From well informed and accurate initial valuation advice, effective marketing, efficient viewing process through to securing the sale. Communication has been great, keeping everyone informed at each stage of the process and making the selling process easy. A big thank you to the whole team. I would thoroughly recommend.

Ian · 16 September 2024 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Thank you so much for your kind words, Ian! We are delighted to hear that you had a great experience with us and that our team were able to provide you with the service you needed. We are extremely grateful for your 5-star rating and your recommendation. We look forward to working with you again in the future.

5/5

Google

Just wanted to give a big shout out to all the team at Brockenhurst. Andy and every member of his team that we have encountered has been warm and friendly but also extremely professional and diligent. We've been kept completely up to date throughout the process; their communication is excellent. We're so grateful to you all for guiding us through this stressful journey. A probate sale is always an emotional one and you have supported us with great sensitivity, kindness and respect. Thank you from us both.

Michele · 16 September 2024 · Brockenhurst Whitchurch

Agent replied · 26 July 2024

Thank you so much for your kind words, Michele! We are so glad that we could help you through this difficult time and that you felt supported by our team. Your 5-star rating means the world to us, and we hope to be of service to you and your family again in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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